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    The Ritz-Carlton, St. Thomas

    6900 Great Bay | U.S. Virgin Islands, 00802, St. Thomas
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$515
    US$469
    SAVE US$46
    US$515
    US$469
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    US$515
    US$469
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    Traveller (682)
    Pool & Beach (119)
    Room & Suite (98)
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    Overview
    • Excellent64%
    • Very good24%
    • Average8%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “club level” (87 reviews)
    “water sports” (61 reviews)
    “lady lynsey” (42 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, St. Thomas
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    Frenchman's Reef & Morning Star Marriott Beach Resort
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,045)
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    There are newer reviews for The Ritz-Carlton, St. Thomas
    See the most recent reviews

    11 - 15 of 1,017 reviews

    Reviewed 2 weeks ago

    We stayed at the Ritz in June/July 2017. This was a family vacation with children ages 10 and 6. We stayed in a Club Level Suite. To clarify my statements below, my wife and I travel a few times a year and usually stay at...More

    6  Thank BatBat22
    Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 2 weeks ago

    Dear I'm so happy to see that you had a good time in St. Thomas, and want to thank you for your review, which I'm certain will be of great help to future guests. And thank you for your feedback regarding the Club Lounge, as...More

    Reviewed 2 weeks ago

    I have been a Marriott Platnium for a long while. Figured to try RC. Check in was a little bit off but Kendra came to the rescue!!! Place is great!!! Location, pool, Club Lounge. Top notch! Thanks Kendra!!!More

    Thank LexiMax
    Response from STTRZGM, Manager at The Ritz-Carlton, St. ThomasResponded 2 weeks ago

    Dear LexiMax, Thank you so much for you review! I'll be sure to pass your kind words along to Kendra, who I agree is a wonderful asset here at the resort. Thank you again and we look forward to welcoming you back! Ian McPhee, Director...More

    Reviewed 2 weeks ago via mobile

    I'm currently staying at this property and have been for 7 days. This is a lackluster representation of the Ritz Carlton brand. This is a poorly managed property. Pool has zero relaxation with parents allowing kids to run, splash, scream and yell all day. No...More

    2  Thank stevekS8644KM
    Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 2 weeks ago

    Dear stevekS8644KM, I want to thank you for your review and for staying with us here in St. Thomas. I'm sorry that your stay was not to your expectations, but still want to thank you for sharing your experience with us. Feedback like yours is...More

    Reviewed 2 weeks ago

    This is our second visit to the Ritz in St. Thomas and we've stayed at other Ritz Carlton Resorts. Each have their own challenges but what brings us back here is the quality of personal experience and the wonderful staff who work here. I have...More

    Thank Anna L
    Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 2 weeks ago

    Dear Anna L, Thank you for such a wonderful review of our resort. I especially love reading about the personal service provided by our team of Ladies and Gentlemen here in St. Thomas. These are always my favorite things to read. Thank you again, and...More

    Reviewed 3 weeks ago via mobile

    Well, it's the Ritz-Carlton and you get what you pay for. Beautiful resort, excellent staff, good restaurants. Lots of extras, especially at the beach. Floats, snorkeling equipment, all sorts of water sport equipment, towels, even sunscreen and aloe. Our stay was wonderful but expensive. Highly...More

    Thank kjamcb
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Free Parking
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$417 - US$1,729 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in St. Thomas
    • #3 On the Beach Hotel in St. Thomas
    • #3 Luxury Hotel in St. Thomas
    • #4 Spa Hotel in St. Thomas
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 180
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Prestigia, Orbitz, Expedia, Hotels.com, Agoda, TravelUp, Travelocity, getaroom.com, Cheap Tickets, HotelQuickly, Cancelon, TripOnline SA, Hotwire and Evoline ltd so you can book your The Ritz-Carlton, St. Thomas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • U.S. Virgin Islands >
    • St. Thomas
    • Also Known As
    • Ritz-Carlton St. Thomas Hotel St. Thomas ,
    • St. Thomas Ritz-Carlton ,
    • The Ritz-Carlton, St. Thomas U.S. Virgin Islands
    Add Photo Photos
    Traveller (682)
    Pool & Beach (119)
    Room & Suite (98)
    Dining (30)
    Hotel & Grounds (466)
    Bathroom (11)
    Family and Play Areas (4)
    Business Centre & Event Rooms (4)
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    Ask a question
    Questions & Answers
    LC20147
    26 July 2017|
    Answer
    Response from BatBat22 | Reviewed this property |
    For whatever reason, Trip Advisor would not post it. I just submitted it again. Hopefully, they will post it. If you want, you can send me your email address as a private message on Trip Advisor. I will send the resort... More
    0
    Votes
    LC20147
    26 July 2017|
    AnswerShow all 3 answers
    Response from Keny1 | Reviewed this property |
    Hi LC20147, I booked with the hotel concierge a Virgen Gorda excursion. This excursion is provided by Cruz Bay Watersports. They pick up in a Island Time Boat at the hotel beach side. You need to bring your passport for the... More
    1
    Vote
    Room Tips
    "Eugenia room 647 has views overlooking the property and Bay"
    Read review
    "Request a high floor ocean view room."
    Read review
    "Ask for Kendra!!"
    Read review
    "There's never a bad view, even when you choose Resort View, you can still get a view of the ocean and the..."
    Read review
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