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The Ritz-Carlton, St. Thomas

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Traveller (712)
Pool & Beach (129)
Room & Suite (114)
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Overview
  • Excellent64%
  • Very good24%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“club level”(90 reviews)
“lady lynsey”(46 reviews)
“water sports”(50 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Additional information
Offers from The Ritz-Carlton, St. Thomas
Special Offer: Member Rates
Hotel packages
Offers from The Ritz-Carlton, St. Thomas
Special Offer: Member Rates
Hotel packages
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Reviews (1,088)
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1,059 results
Traveller rating
651
254
97
31
26
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651
254
97
31
26
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All reviewsclub levellady lynseywater sportscoconut covegreat baybeautiful propertygolf cartpaddle boardshobie catsnespresso machineincluded in the resort feeturn down servicebottle of champagneblue watersunset sailvirgin gordainfinity pool
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781 - 785 of 1,059 reviews
Reviewed 5 April 2015

The Ritz is a fine place to stay on St. Thomas if your budget allows it. So many amenities are included that you will have a fine time there. Endless towels, lovely pool, good food, water sports at your easy request. The atmosphere was restful...More

6  Thank Lynn J
Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 6 April 2015

Dear Lynn J, Thank you very much for your kind words about your experience at our resort. Between our beautiful rooms, excellent food and great beach activities, it’s truly a perfect place to spend a relaxed vacation. But I’m especially pleased to hear that you...More

Reviewed 5 April 2015

So let me say, driving to the Ritz we were speechless at how the island was so dilapidated. We decided the only beauty of this island is looking away from it out at the water. The ocean is GORGEOUS!! The Ritz is an oasis on...More

2  Thank MissjJohnson
Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 6 April 2015

Dear MissjJohnson, Thank you so much for your great review of our beautiful resort. While I’m sorry to see that you did not enjoy St. Thomas itself, I’m happy to hear that we could be your oasis here on the island. Thank you specifically for...More

Reviewed 3 April 2015

I think the hotel is in the best location on the island. It really is a beautiful area and it looks like paradise when I look out the balcony. Nice service and food. We took a day trip to St. Johns and it was definitely...More

1  Thank heather l
Reviewed 2 April 2015

Superb hotel with great service, but in the evening it felt dead.....completely dead....Food by the residences pool side is exceptional (lobsters are specially good) great sunset cruise, variety of water activities and good reef to snorkel right off the beach. Overall is great experience with...More

1  Thank Mila V
Reviewed 2 April 2015

I suppose that it is true that a first impressions really ARE the ones that stick with you, and my first impression of the Ritz-Carlton in St. Thomas was not a good one. I arrived with a group of friends, (we had 7 rooms total)...More

5  Thank DrPepperT16
Response from STTRZGM, Manager at The Ritz-Carlton, St. ThomasResponded 2 April 2015

Dear DrPepperT16, Thank you for your thorough review of our resort. I’m happy that you enjoyed our rooms, restaurants and service, though I’m very sorry to hear about your disappointment regarding our service at check in. I would love to speak with you personally regarding...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$672 - US$773 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$672 - US$773 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (712)
Pool & Beach (129)
Room & Suite (114)
Dining (32)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Questions & Answers
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Dawn D
30 January 2018|
AnswerShow all 3 answers
Response from jbsss | Reviewed this property |
No and no
1
Vote
lmtspofford
3 December 2017|
Answer
Response from Jennie Y | Reviewed this property |
Last time I called a month ago, they were closed through the winter bc of the hurricane
0
Votes
tlc6629558
3 September 2017|
AnswerShow all 3 answers
Response from STTRZGM | Property representative |
Good morning and thank you for your question. We do not have poolside cabanas, but we do have beachside ones, as well as a gazbeo that can be rented out for the day. Please visit our website for more information-it's on the... More
0
Votes
Room Tips
"No bad views...."
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"Building F was great."
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"Be sure to book Cllub Lounge Level. If you do, you may end up not going to the restaurant s. The breakfast..."
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"Try to stay closer to ocean to get more wind and ocean breeze and be away from noisy pools"
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