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The Ritz-Carlton, St. Thomas

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956 Reviews from our TripAdvisor Community

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Showing 931: English reviews
Austin, Texas
Reviewed 7 September 2014

First and foremost, the location of this hotel is perfect and even the check in area is a site to see! The food is amazing, the service is amazing, and one of my favorite parts was just relaxing on the beach and ordering some food and a drink. I was here for a business meeting, but had some time to...

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2Thank Sylvia A
Chicago, Illinois
Reviewed 4 September 2014

This property is in a great location on St. Thomas. Nice private beach, secluded, fantastic views, and a short boat ride from St. John. Most all of the rooms have beautiful views. The primary let-down for me was the condition of the hotel. It was closer to a 4-star than a 5-star. The rooms and the common areas need a...

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5Thank JManly
STTRZGM, General Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear JManly, Thank you for your recent comments on our resort, the location is truly a paradise and the layout of our facility and the Great Bay cove lends to the sense of seclusion and privacy for our guests. Our resort was built in 1990 and has undergone many updates and improvements over the years. We had an extensive renovation...

Portland, Oregon
Reviewed 2 September 2014

We stayed at the Ritz-Carlton, St. Thomas back in May together with our 20-year-old son. It was a 5-night-stay and we truly experienced a luxury treatment. The entire staff we encountered was keen to help and eager to please. We stayed in a newly renovated room with a view into the garden and out towards the beach and ocean. The...

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1Thank Tom P
Greenville, Delaware
Reviewed 31 August 2014

The property was absolutely perfect for our plans to do nothing but relax. The suite was well appointed, the dining options were outstanding, the beach and water activities were ideal for the experienced or novice individual. You would be hard press to leave the property for an extended period of time with the variety of on site options. I would...

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1Thank DamonH0330
Orlando, Florida
Reviewed 26 August 2014

Stayed here a long time ago but we thoroughly enjoyed it. Cruising on the Lady Lindsey was one of the highlights of the trip. The sunset views were awesome. The beach bar on St. John's was one of my favorite spots. There was no fishing to be had but we stayed busy snorkeling with a tour set up by the...

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2Thank steve t
Amelia Court House, Virginia
Reviewed 25 August 2014

The Ritz in St. Thomas is hands down my favorite hotel I've stayed at. EVER. As soon as we arrived, we were greeted with warm welcomes and cold drinks to kick off our stay. Every single staff member we encountered was so friendly and extremely kind. There was a lady named Amy who was our go to for any questions...

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12Thank NaLee0000
Bloomington, Indiana, United States
Reviewed 24 August 2014

I've been to this resort twice with my family (parents with adult children) and have enjoyed it each time tremendously, staying once in the hotel and once in the villas. It is easy to get to from the airport or the dock and it is just a beautiful property. Collectively, we travel a lot for work and pleasure and everyone...

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6Thank Andrew S
Helsinki, Finland
Reviewed 22 August 2014

I always enjoy the Ritz-Carlton. This location, however, could have been slightly better. In summary the lacked almost completely the attention to the detail. The welcoming to the hotel was chaotic. We had to seek multiple people, before we were escorted to the check in. We were not offered a welcome drink like every other guest in the lobby. They...

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9Thank TomSjoberg
Palo Alto, California, United States
Reviewed 22 August 2014

Superb hotel and resort. My wife and I came for our 1 year anniversary. We never wanted to leave the resort. We scuba dived two days and spent another day relaxing at the beach and using all the free beach gear ( paddle boards, snorkel gear, hobbie cats, kayaks, ect.) The snorkeling near the resort was better than Trunk Bay...

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1Thank Ryan K
Howell, New Jersey
Reviewed 21 August 2014

We stayed at the Ritz Carlton in St. Thomas two weeks ago and loved it. I have never met nicer people then I did here at this hotel. The staff went out of their way to make us feel comfortable and everyone of them that we encountered asked us if they could do anything to make our stay more enjoyable....

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Thank Donna F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
  • Breakfast Available
Official Description (provided by the hotel)
Nestled within a 30-acre beachfront estate, The Ritz-Carlton, St. Thomas blends classic European elegance with warm Caribbean hospitality. The resort overlooks sparkling turquoise waters and white sand beaches on the eastern tip of the island along Great Bay and with views of St. John. 180 Guestrooms each have private balconies, Caribbean-inspired decor and views of the Caribbean Sea and tropical surroundings. Other features include a full service spa and salon, 24-hour fitness center, a Club Level with private concierge and complimentary food and beverage presentations, infinity pool, a beach and aquatic center with ample complimentary water sports, and four restaurants for gourmet dining and personalized service. ... more   less 

Additional Information about The Ritz-Carlton, St. Thomas

Address: 6900 Great Bay, 00802, St. Thomas
Region: Caribbean > U.S. Virgin Islands > St. Thomas
Price Range: $677 - $2,255 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, St. Thomas 5*
Number of rooms: 180
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Also Known As:
Ritz-Carlton St. Thomas Hotel St. Thomas
St. Thomas Ritz-Carlton
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Hotel Style:
#2 On the Beach Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, St. Thomas staff and other travellers.
146 questions
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Questions? Get answers from The Ritz-Carlton, St. Thomas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room with a balcony with a roof. Some have pergolas but rain showers can pop up.”
 of 5 bubbles mariefW5768NH, 12 Mar 2017 | Read review
“Closer to the Lobby, second or third floor, facing the beach.”
 of 5 bubbles TRNBR, 11 Mar 2017 | Read review
“Stay on higher floors to get a better views of the ocean.”
 of 5 bubbles Travelfreakindian, 9 Mar 2017 | Read review
“The property is stunning! Ocean view is always a plus.”
 of 5 bubbles jod5152, 5 Mar 2017 | Read review
“Wait until the new owners catch up with years of deferered maintenance, DEFINETLY NOT WORTH THE PRICE!!”
 of 5 bubbles agvter, 4 Mar 2017 | Read review
5 of 5