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    The Ritz-Carlton, St. Thomas

    6900 Great Bay | U.S. Virgin Islands, 00802-1010, St. Thomas
    1 (340) 775-3333
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    28/01/2018 29/01/2018
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    Traveller (712)
    Pool & Beach (129)
    Room & Suite (102)
    Overview
    • Excellent64%
    • Very good24%
    • Average8%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “club level” (87 reviews)
    “lady lynsey” (46 reviews)
    “water sports” (50 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,083)
    There are newer reviews for The Ritz-Carlton, St. Thomas
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    821 - 825 of 1,054 reviews

    Reviewed 11 February 2015

    Still a nice place but you can tell this Ritz is tired. There are just a lot of little things that degrade the high standards of world-wide Ritz. We had lunch at the pool bar and it was really VERY good, but also expensive. Fish...More

    4  Thank elindoo
    Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 12 February 2015

    Dear elindoo, Thank you for the feedback from your recent stay at our resort. Providing the finest services and facilities to our guests is our highest mission, and we are committed to continually making updates to our beautiful property. Thank you for your observations, which...More

    Reviewed 11 February 2015

    What can I say, but FANTASTIC! The rooms had just been remodeled and were extremely comfortable and relaxing. Our room overlook the pool and ocean and couldn't have been better. I would highly recommend the Ritz Carlton if you are planning a trip to St....More

    2  Thank Cathy M
    Reviewed 10 February 2015

    I've been lucky enough to stay at a few different Ritz Carlton's but this one is by far my favorite! The property is set up like a horseshoe with 10 or so buildings (each has a name based on a flower and they are in...More

    1  Thank Nicolle J
    Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 16 February 2015

    Dear Nicolle J, Thank you so much for sharing your fantastic experience at our resort. I’m always especially happy to see when guests enjoyed the personalized service given by our Ladies and Gentlemen. Thank you for your kind words about Luke, which I will definitely...More

    Reviewed 10 February 2015

    We stayed there just for one night, but I have to say service was excellent!! People very friendly and very helpfull. Our room was nice, with a baclony and great batroom with double sink, tub and shower. Would definitelly go back, if it would not...More

    1  Thank forjoes01
    Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 12 February 2015

    Dear forjoes01, Thank you so much for sharing your great experience at our resort. I'm especially happy to see that you enjoyed our service, and agree that our Ladies and Gentlemen are exceptionally friendly and helpful. Thank you again for sharing, and I hope to...More

    Reviewed 9 February 2015

    Stayed club level for 4 nights. Nothing overwhelmed me as being Ritz. The club level was good, but doens't stack up to other Ritz's by any means - for example - running out of certain beverages and simply not really caring, no offer to find...More

    7  Thank LoveToTravelBoonton
    Response from STTRZGM, Manager at The Ritz-Carlton, St. ThomasResponded 9 February 2015

    Dear LovetoTravelBoonton, Thank you for taking the time to write feedback regarding your stay at our resort. You'll be pleased to hear that we're currently working on heating our swimming pool and will be done with this project very shortly. Thank you also for sharing...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$131 - US$1,145 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in St. Thomas
    • #3 Top resorts Hotel in St. Thomas
    • #3 Luxury Hotel in St. Thomas
    • #3 Spa Hotel in St. Thomas
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 180
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Orbitz, getaroom.com, HotelQuickly, Evoline ltd and Cancelon so you can book your The Ritz-Carlton, St. Thomas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • U.S. Virgin Islands >
    • St. Thomas
    • Also Known As
    • Ritz-Carlton St. Thomas Hotel St. Thomas ,
    • St. Thomas Ritz-Carlton ,
    • The Ritz-Carlton, St. Thomas U.S. Virgin Islands
    Add Photo Photos
    Traveller (712)
    Pool & Beach (129)
    Room & Suite (102)
    Dining (32)
    Hotel & Grounds (479)
    Bathroom (12)
    Family and Play Areas (4)
    Business Centre & Event Rooms (4)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    lmtspofford
    3 December 2017|
    Answer
    Response from Jennie Y | Reviewed this property |
    Last time I called a month ago, they were closed through the winter bc of the hurricane
    0
    Votes
    tlc6629558
    3 September 2017|
    AnswerShow all 3 answers
    Response from STTRZGM | Property representative |
    Good morning and thank you for your question. We do not have poolside cabanas, but we do have beachside ones, as well as a gazbeo that can be rented out for the day. Please visit our website for more information-it's on the... More
    0
    Votes
    Vanessa H
    30 July 2017|
    AnswerShow all 2 answers
    Response from STTRZGM | Property representative |
    Good evening and thank you for your question. The buildings are named after flowers and abbreviated A through F. A is the building closest to the lobby, whereas F is the building closest to the bay. We hope this helps. And... More
    0
    Votes
    Room Tips
    "Building F was great."
    Read review
    "Be sure to book Cllub Lounge Level. If you do, you may end up not going to the restaurant s. The breakfast..."
    Read review
    "Try to stay closer to ocean to get more wind and ocean breeze and be away from noisy pools"
    Read review
    "The higher the room the better the view but hot elevator."
    Read review
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