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Frenchman's Reef & Morning Star Marriott Beach Resort

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3,880 Reviews from our TripAdvisor Community

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There are newer reviews for Frenchman's Reef & Morning Star Marriott Beach Resort
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Showing 3,826: English reviews
Fresno, CA
Reviewed 2 weeks ago

This Marriott is a short drive from the airport (American Airlines advises pax to arrive three hours before your flight). It is a large resort and we stayed in the Morning Star Beach Resort. It is on the beach, however, not all rooms face the water or have a water view. The room was dated and in need of refurbishing....

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Helpful?
2Thank Sunnykcali
FReef_MGMT, Manager at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Dear Sunnykcali, Thank you for your recent stay. While glad to hear you found your stay at Morning Star worthy of a return visit, I’m sorry the A/C unit was making excessive noise. I’ll make sure to check this room to determine what repair might be needed. If a similar concern happens on a future stay, give the front desk...

Agoura Hills, California
Reviewed 2 weeks ago via mobile

excellent front desk reception and responsiveness. the room service and other food options were not great. we are vegan. difficult to get an understanding of that here we ordered a pasta and stressed no cheese and no butter. it came drenched in cheese and butter. too bad.

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Helpful?
1Thank rgajlk
FReef_MGMT, Manager at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Dear Rgajik, Thank you for the sincere compliments and suggestions. We at Frenchman’s Reef are very focused on delivering a BRILLIANT customer service experience and I’m happy to note this is the sentiment that carried through. I will also review your dining comments with our Food and Beverage team. It does sound like there was some confusion. We encourage guests...

A TripAdvisor Member
Level Contributor
4 reviews
3 helpful votes
Reviewed 2 weeks ago via mobile

Capt Joe and his crew Katie and Mason were spectacular! They both kept your cups full and really engaged with everyone onboard. My husband and I really enjoyed ourselves on the dinner sail. Everyone was very personable and would definitely recommend!

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Helpful?
1Thank A TripAdvisor Member
FReef_MGMT, Manager at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Dear Valued Guest, Thank you for recommending our sunset dinner sailing trip. Capt. Joe, Katie and Mason will appreciate being mentioned here on TripAdvisor. The Adventure Center is the place to go for tours. This dinner sail is a fantastic way to experience starry nights, and the warm Caribbean breezes. Sincerely, Harmeet Chugh, Hotel Manager

Bonita Springs, Florida
Reviewed 2 weeks ago

We come to St Thomas twice a year on average and this is the first time we have stayed here. This is a great place. The staff is extremely friendly and helpful in any way you need. The NCAA tournament was/is going on during our stay and I believe all teams were staying here also. You would never know it...

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Helpful?
Thank Karolynn C
FReef_MGMT, Manager at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Dear Karolynn C., Thank you for the generous words for the property, amenities and service! Our entire team comes together to make the experience BRILLIANT for you. We know the staff members are the main asset and I am very proud of my team and our Marriott culture. We have some associates with us for over 25 years. They are...

Ogden, Utah
Reviewed 3 weeks ago

Paul and Sam were awesome tour guides. They gave us lots of interesting facts about the island and marine life, followed by epic pirate jokes! We saw Green Sea Turtle, Spotted Eagle Ray and lots of Tarpan

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Helpful?
2Thank Brody S
FReef_MGMT, Manager at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Dear Brody S., This has become our most popular activity! I am glad to know that your adventure warranted a five-star review and recommendation. I will be sure to pass along your regards to Paul and Sam. It’s a very special tour! Next time you visit consider trying the ½ day snorkel trip or the sunset cruise. Both very good...

Reviewed 3 weeks ago

I went night kayaking down at the Marriott Dock and had so much fun with our tour guides, Paul and Sam. The corny pirate jokes at the end was hilarious. Had a blast! We got to see turtles, sting rays and huge fish in their natural habitat.

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Helpful?
3Thank Ana F
FReef_MGMT, Manager at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Dear Ana F., Thank you for the excellent review of the Night Kayaking tour with the Adventure Center. Paul and Sam will be happy to know you enjoyed their guiding skills and sense of humor. This evening time excursion is recommended for the whole family! The Adventure Center, here in the lobby, is a great resource for St. Thomas tours...

Alexandria, Virginia
Reviewed 3 weeks ago

We stayed at the Morning Star for a few days and it was a great place to decompress and relax. It is a little confusing to have two separate reception areas for the main hotel up on the hill and the beach units down the road and on the beach, but once we figured that out it was fine. We...

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Helpful?
1Thank Telletdl
FReef_MGMT, Manager at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Dear Telledtl, Thank you for the kind review. Hearing you say Morning Star is a “great place to decompress and relax” is like music to our ears. Falling asleep to the roaring of the waves, walking on the white sand and taking a dip in the warm Caribbean will make anyone forget their cares for a day. It sounds like...

Bethlehem, United States
Reviewed 3 weeks ago

I have been at a lot of hotels and this one was ok. We were a little disappointed in the condition of some to the grounds and spots in the room. We got a room on the far end of the resort and it felt like we had to walk forever to get anywhere. As you walk around the resort...

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Helpful?
Thank Lisa L
FReef_MGMT, Manager at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Dear Lisa L., Thank you for posting your comments with us and highlighting the panoramic views the resort offers. While your compliments are appreciated, we regret that all your MARRIOTT expectations were not exceeded. We are investing in several extensive projects that I believe will eliminate most of the conditions you observed. This year, we will also be increasing our...

Reviewed 3 weeks ago

My husband and I were here for a short trip and decided to try the Night Kayaking which takes place right off the docks at The Marriott Frenchmen's Reef. Our tour was led by Kristen who did an amazing job in keeping us safe and giving us a great tour of the Charlotte Amalie Harbor. Overall a great experience and...

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Helpful?
3Thank Janki P
FReef_MGMT, Manager at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Dear Janki P., Glad to hear the night kayak tour was a great experience for you and your husband. We appreciate the recommendation and mention of our private dock. Many of the water tours pick up here which makes your Caribbean experience even more effortless. We’ll make sure Kristen receives recognition for excellent guiding skills. Thank you for traveling BRILLIANTLY...

Cincinnati, Ohio
Reviewed 3 weeks ago

Just returned back from a 4 night stay. Marriott enticed me to return with a 4 night package for $699, if I attend a presentation, so why not. There was a little difficulty with check-in as they could not find the reservation, I had the confirm number, but the check in person insisted on trying to find it by name....

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Helpful?
1Thank 859TK
FReef_MGMT, Manager at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Dear 859TK, Thank you for visiting us for a second time. Great recommendations of Frenchman’s Reef, especially spa treatments and exclusive spa pool. Travel planners can check-out the full menu of services on the Lazule Spa website, including massage, facials and body treatments. I will pass your regards to our Vacation Club team. St. Thomas has become increasingly popular to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Surrounded on three sides by stunning Caribbean ocean views, the Frenchman's Reef Resort combines modern luxury and the unique Virgin Island style of St. Thomas. The hotel features clean, crisp large guest rooms with flat screen 50"TVs. Experience new resort features including an infinity pool, children's splash zone, adult infinity pool with bar; and private spa pool. Our Lazule Sea Spa is now open featuring extensive treatment rooms, salon, state of the art fitness center, and private spa pool with cabanas. Aqua Terra is one of three restaurants at Frenchman's Reef which features spectacular views of the Charlotte Amalie harbor. Our mission is to host you brilliantly... To make your every event and stay with us unforgettable and effortless. Come visit us at Marriott Frenchman's Reef and Morning Star Beach Resort and discover the most luxurious vacation destination in the US Virgin Islands. ... more   less 

Additional Information about Frenchman's Reef & Morning Star Marriott Beach Resort

Address: 5 Estate Bakkeroe, Charlotte Amalie 00801, St. Thomas
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range: $404 - $954 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Frenchman's Reef & Morning Star Marriott Beach Resort 4*
Number of rooms: 453
Reservation Options:
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Also Known As:
Marriott Frenchman`s Reef And Morning Star Beach Resort
Marriott Frenchman`s Reef & Morning Star Beach Hotel Charlotte Amalie
Marriott Charlotte Amalie
Charlotte Amalie Marriott
Marriott Frenchmans Reef
Frenchmans Reef St Thomas
Frenchman's Reef & Morning Star Marriott Beach Resort St. Thomas/Charlotte Amalie
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Questions & Answers

Here's what travellers have asked, with answers from Frenchman's Reef & Morning Star Marriott Beach Resort staff and other travellers.
198 questions
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Roanoke, Virginia

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Questions? Get answers from Frenchman's Reef & Morning Star Marriott Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from elevators”
 of 5 bubbles Coquiviris, 3 Dec 2016 | Read review
“We booked island view but asked for an upgrade when we arrived, if available, and we got a room with sea view.”
 of 5 bubbles tisag_13, 1 Dec 2016 | Read review
“Oceanfront rooms on the upper level of Seacliff Towere are the best.”
 of 5 bubbles amlcoco, 1 Dec 2016 | Read review
“Like high rooms on ocean side for the Reef and beach-front for Morning Star”
  • sunset from room
 of 5 bubbles CraigJ800, 29 Nov 2016 | Read review
“Off the beaten path prepare for lots of cab rides.”
 of 5 bubbles letsflyWinnipeg, 22 Nov 2016 | Read review
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