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Frenchman's Reef & Morning Star Marriott Beach Resort

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4,108 Reviews from our TripAdvisor Community

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There are newer reviews for Frenchman's Reef & Morning Star Marriott Beach Resort
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Showing 4,051: English reviews
Woodbury, Minnesota
Reviewed 3 September 2014

We stayed in this hotel in July of 2012, MAYBE things have changed, but based on other reviews, I'm guessing they haven't. I'm new to writing reviews on Trip Advisor, but I feel this one is important so I'm going back in time to get this one out there. Hotel interior was well kept, exterior pool area was a disappointment...

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Helpful?
1Thank mollymac1one
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Thank you for taking the time to leave this review. I know it has been two years since your visit, but we would like to offer our apologies for the inconveniences and communication inconsistency you experienced while here. We have made great improvements in our service ratings and are now getting excellent feedback on the breakfast buffet at Aqua Terra....

Seattle, Washington
Reviewed 3 September 2014

I booked this hotel for my entire family for my wedding. We booked 11 rooms and stayed for 6 nights. Prior to arriving at the hotel, I was trying to arrange wedding stuff with the hotel wedding coordinator, that did not go too well and I ended up saying that I would never stay at a Marriot again. Upon arrival,...

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Helpful?
1Thank hh_cnguyen
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Congratulations on your new life together! We are honored you chose Frenchman’s Reef for this special ceremony and for detailing how Sidonne assisted in making your check-in experience easy. She will be recognized. We hope you will return to our beautiful island again for another occasion!

Cupecoy Bay, St. Maarten-St. Martin
Reviewed 3 September 2014

This hotel has everything you are looking for! My husband and I decided to stay here our last two nights on the island after visiting the beach here because it was all so beautiful and it was definitely worth it. The staff is super friendly and helpful. They're organized and clean. There is fresh water with lemon throughout the resort...

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Helpful?
Thank Rachel P
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Great recommendation! Thanks for mentioning the friendly staff, Presto Market, lemon water and rum punch, spa and the Morning Star Beach!

Trenton, New Jersey, United States
Reviewed 3 September 2014 via mobile

This was our first time to St. Thomas, and we had an awesome time! I read a review previously that stated 'if you look past the tiny flaws you will enjoy yourself" and that's just what I did...My new husband was extremely impressed by the views, amenities and room. Overall, to me, the room was "just nice" for a Marriott...

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Helpful?
2Thank Esh_jerseygirl
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

I thoroughly enjoyed reading your review. Thank you very much for sharing the details of what impressed you and inspired warm feelings. All staff members mentioned will receive recognition from our leadership team. Next year, we look forward to serving you and your husband again! Congrats!

Allen, Texas
Reviewed 3 September 2014

Our stay at Marriott Frenchman's Reef was wonderful. The view from our ocean view room was breathtaking. The staff was very friendly. We'll be back for Spring Break. While the rooms are not 4 star quality, the beds were very comfortable after being in the pool and on the beach all day and it served it's purpose as we were...

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Helpful?
2Thank Babs608
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Thank you for choosing Frenchman’s Reef for your St. Thomas vacation and leaving this positive review. Please call ahead of your next visit and let us know you will be a returning guest!

Reviewed 3 September 2014

Stayed there in early August 2014 and even in light of a brief tropical storm the resort is a lot of fun. If you feed the Iguana's at the beach, they will jump into your lap to finish your lunch for you. Thanks to Abigail, Jessica, Dwight (our favorite Rastafari) and bartender Justin for making it a trip to remember....

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Helpful?
Thank Matt B
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Thank you for taking a moment to mention snorkeling right at the property. For those planning travel, the beach at Frenchman’s Cove is right next door. You can walk there or take the complimentary shuttle. We’re also grateful for your mention of team members (by name) who provided memorable service. We hope you will come back to our beautiful island...

Silsbee, Texas
Reviewed 3 September 2014

We spent five days here for our honeymoon and it was absolutely amazing! Great location, right on the beach! Lots of activities and excursions. Never had to leave the hotel! Awesome experience for the price. Will definitely be back!

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Thank alexishartman82
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Congratulations! We thank you for choosing Frenchman’s Reef for this very important occasion and for letting us know it was an amazing experience for you. Best wishes for many fulfilling years together!

Dallas
Reviewed 2 September 2014

David & Sharon Watkins Mansfield TX Stay August 26th - 29th Reef Club Room 3520 Let us begin with: All though it has become a common practice with SOME establishments. Don't advertise a lower price then quietly but legally pop folks with a resort fee on check out. I realize its clearly stated on Travelocity and else where after you...

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Helpful?
1Thank WorldTravelMan
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Thank you for the outlining your experiences with the staff and overall impressions of the property. I am so happy to read how much you enjoyed the Morning Star pool and Coco Joe’s. Also, your service particulars are duly noted. With regards to the fees, we promise to be transparent in all our prices. We do charge a resort fee...

Florida Panhandle, Florida
Reviewed 2 September 2014 via mobile

First time in St. Thomas, US Virgin Islands. Stayed at the Marriott Frenchmans Morning Star Resort, received great service and had a wonderful time. Hotel staff Tina and Rhys were very accommodating to our requests and wants. Overall, a great experience. Dinning was very expensive, however, there are other options available.

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Helpful?
1Thank carrielin23
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Thank you for the review and recommendations. Tina and O’Rhys will be recognized for service excellence. We sincerely appreciate you mentioning their names specifically so we can call attention to them.

Sparta, New Jersey
Reviewed 2 September 2014

My husband and I just returned from our stay at the beautiful Marriott Frenchmen's Reef. We were supposed to have an Island View room and were pleasantly surprised with our Harbor View room with an oversized balcony. It was amazing! The reviews about check-in were spot on. Our room wasn't ready when we arrived and we were given a little...

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Helpful?
Thank TLynn2015
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

We are delighted to read about your recent stay at Frenchman’s Reef! Thank you for the mentioning your room and views, use of the infinity pools and aromatherapy massage at Lazule Spa. These comments help us to understand what amenities and aspects of the property are important. We hope to welcome you back. Keep an eye here on TripAdvisor for...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Room Service
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Surrounded on three sides by stunning Caribbean ocean views, the Frenchman's Reef Resort combines modern luxury and the unique Virgin Island style of St. Thomas. The hotel features clean, crisp large guest rooms with flat screen 50"TVs. Experience new resort features including an infinity pool, children's splash zone, adult infinity pool with bar; and private spa pool. Our Lazule Sea Spa is now open featuring extensive treatment rooms, salon, state of the art fitness center, and private spa pool with cabanas. Aqua Terra is one of three restaurants at Frenchman's Reef which features spectacular views of the Charlotte Amalie harbor. Our mission is to host you brilliantly... To make your every event and stay with us unforgettable and effortless. Come visit us at Marriott Frenchman's Reef and Morning Star Beach Resort and discover the most luxurious vacation destination in the US Virgin Islands. ... more   less 

Additional Information about Frenchman's Reef & Morning Star Marriott Beach Resort

Address: 5 Estate Bakkeroe, Charlotte Amalie 00801, St. Thomas
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range: $353 - $920 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Frenchman's Reef & Morning Star Marriott Beach Resort 4*
Number of rooms: 453
Reservation Options:
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Also Known As:
Marriott Frenchman`s Reef And Morning Star Beach Resort
Marriott Frenchman`s Reef & Morning Star Beach Hotel Charlotte Amalie
Marriott Charlotte Amalie
Charlotte Amalie Marriott
Marriott Frenchmans Reef
Frenchmans Reef St Thomas
Frenchman's Reef & Morning Star Marriott Beach Resort St. Thomas/Charlotte Amalie
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Questions & Answers

Here's what travellers have asked, with answers from Frenchman's Reef & Morning Star Marriott Beach Resort staff and other travellers.
238 questions
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Questions? Get answers from Frenchman's Reef & Morning Star Marriott Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms in the separate bay side building are nice and quiet with patios overlooking the bay.”
 of 5 bubbles RichR71, 29 Mar 2017 | Read review
“"Island View" room still offered a great view of the city and bay/harbor”
 of 5 bubbles 586darrina, 29 Mar 2017 | Read review
“A water view is the best but you'll pay for it.”
 of 5 bubbles ABC123Ct, 28 Mar 2017 | Read review
“The Morning Side rooms are right on the beach - would highly recommend.”
 of 5 bubbles Gordo, 19 Mar 2017 | Read review
“Ocean view absolutely, especially with view out over the pool or toward the harbor.”
 of 5 bubbles Ylojktfan, 18 Mar 2017 | Read review
5 of 5