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Frenchman's Reef & Morning Star Marriott Beach Resort

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3,876 Reviews from our TripAdvisor Community

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There are newer reviews for Frenchman's Reef & Morning Star Marriott Beach Resort
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Showing 3,823: English reviews
Harrisburg, Pennsylvania
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 28 May 2014

We stayed at Morning Star Beach Resort part of this hotel. Our 2nd time there, with another trip planned end of August. highly recommend this hotel - the only downside is the loud air conditioner in the sleeping rooms. This was not a huge deal for me, but I can see it potentially being a problem for others (light sleepers).... More 

Helpful?
Thank 84Foodie
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Great review title: Absolute Paradise! Thanks for leaving these great comments and feedback especially about the warm responsive service you received. We look forward to your next visit this August. Keep in mind we do offer a complimentary shuttle between Frenchman’s Reef and the Morning Star Beach which runs about every 15 minutes if you would prefer to ride. Don’t... More 

Atlanta, Georgia
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 May 2014

We had a two room suite and it very spacious and clean. The pool was great and had close access to the bar. The beach area could be a little nicer. The sand is combed each morning but you must be careful of the rocks in certain areas. We have stayed here twice and I would come back here again.

Helpful?
1 Thank Darrell C
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

It’s always a joy to hear compliments of the spaciousness and cleanliness of our rooms. And we appreciate your feedback regarding the beach. I am passing along your comments to our preventative and maintenance teams. We sincerely enjoyed having you as guests and look forward to your return! More 

Plano, Texas
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 May 2014

The Marriott Frenchman's Reef on St. Thomas is a beautiful resort. The infinity pool is breathtaking and watching the sunset from the ledge is an experience all on its own. I am really writing this review to praise the staff and how they took care of us during a crazy travel inconvenience. My husband and I stayed at the resort... More 

Helpful?
Thank Kaili F
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Thank you for the photos and congrats on your wedding! The picture of the sunset over the bay is gorgeous! Definitely a one of a kind experience. I am pleased to hear that you were taken care of (in light of the storm) and your extra days here were great. We look forward to welcoming you back! More 

Island Heights, New Jersey
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 May 2014

We have stayed here over ten times in the past several years. On a few occasions we have taken family and my husbands boss and his wife. We have never been disappointed with the hotel, amenities and dinning. The location is the best. We watch the cruise ships come in in the morning and watch them leave with cocktails in... More 

Helpful?
Thank nevergrowup17
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Thank you for highlighting the hotel, amenities and restaurants and location as being consistently good. We are honored to have you as loyal guests! More 

Curacao
Level Contributor
106 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 28 May 2014

Frenchman's Reef was our hurricane hole for the 12 years we lived there...it was nice to be back as a visitor after six years and it was a pleasant surprise to see that not only have things remained stable but they've actually taken the standard of care and comfort to a new level. The primary purpose of this visit was... More 

Helpful?
2 Thank BusinessTraveler5931
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Welcome back! We’re glad the quality of hospitality you experienced met and exceeded your memories. Thank you for taking the time to post your experience! More 

Springdale, Arkansas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 May 2014

After reading many reviews on this property I was pleasantly surprised. My husband and I stayed at the Morning Star location. There are 3 properties at this resort, all are spread out from each other. A shuttle will take you to & from the other properties, it runs every few minutes. Not easily assessable to walk. Our room was fairly... More 

Helpful?
1 Thank dkgsol
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

We sincerely enjoyed having you as our guest! It is a delight to read that your expectations were exceeded. With new leadership in place at the resort, we are seeing vast improvements across all levels. We look forward to welcoming you back! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 May 2014

Poor service, food selection and minimal amenities for a hotel that has high prices. Room lacks full length mirror, hooks to hang clothes/dry bathing suites. Everything is overpriced for the quality of what you received.

Helpful?
2 Thank fred K
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

We’re sorry to hear your experience did not meet your expectations. One of the downsides to living on a beautiful island is that a large portion of food and goods are imported from other places. This does make the cost a little higher than the mainland US. Our prices are in line though, with comparable resorts across the Caribbean. We... More 

United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 May 2014 via mobile

My company held it's annual " Top Producers " conference here. I brought my wife and youngest daughter. The island is beautiful and very safe. I left the resort for a trip to St. John and for dinner our last night at Oceana. My wife and daughter went into town and were able to shop at substantial discounts from advertised... More 

Helpful?
3 Thank Austin D
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Congrats on being a top producer of your company! And thank you for your feedback. We take all comments, whether positive or negative, into consideration when we look at how to improve the overall guest experience. Your review has been helpful and we hope that your family will return again for next year’s rewards trip! More 

Omaha, Nebraska
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 May 2014

Wanted to write a quick note on one the "Cat Turtle Cove Sail & Snorkel", one of the activities associated with Marriott Frenchman's Reef via the Adventure Center. Headline is "awesome". Overall, about a 3 hour tour (absent Gilligan), on a nice powered Cat. Cap (Tom) and crew (Slate and Callie) were extremely friendly and knowledgable. Very pleasant trip out... More 

Helpful?
3 Thank Doug R
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

This is definitely one of our two most popular tours! For more information on this (and/or to make a reservation) you can call directly or go to the Adventure Center website. Thank you very much for taking the time to let us know your experience was unbelievable! More 

New York City, New York
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 May 2014

Stayed here with my wife for 1 week. The views (ocean, other islands and downtown Charlotte Amalie) are significantly better in person than pictures. The hotel is perched up on the rocks right over the water. Rooms are nice and the balcony had a view of the ocean and downtown area. We were the mid floor in the Harbor Wing.... More 

Helpful?
1 Thank Anthony G
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Excellent rating and review! Indeed, there is nothing quite like seeing this island and the turquoise Caribbean surrounding it in person. Thank you for the mention. Please come back and visit again soon! More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Surrounded on three sides by stunning Caribbean ocean views, the Frenchman's Reef Resort combines modern luxury and the unique Virgin Island style of St. Thomas. The hotel features clean, crisp large guest rooms with flat screen 50"TVs. Experience new resort features including an infinity pool, children's splash zone, adult infinity pool with bar; and private spa pool. Our Lazule Sea Spa is now open featuring extensive treatment rooms, salon, state of the art fitness center, and private spa pool with cabanas. Aqua Terra is one of three restaurants at Frenchman's Reef which features spectacular views of the Charlotte Amalie harbor. Our mission is to host you brilliantly... To make your every event and stay with us unforgettable and effortless. Come visit us at Marriott Frenchman's Reef and Morning Star Beach Resort and discover the most luxurious vacation destination in the US Virgin Islands. ... more   less 

Additional Information about Frenchman's Reef & Morning Star Marriott Beach Resort

Address: 5 Estate Bakkeroe, Charlotte Amalie 00801, St. Thomas
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range: $404 - $961 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Frenchman's Reef & Morning Star Marriott Beach Resort 4*
Number of rooms: 453
Reservation Options:
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Also Known As:
Marriott Frenchman`s Reef And Morning Star Beach Resort
Marriott Frenchman`s Reef & Morning Star Beach Hotel Charlotte Amalie
Marriott Charlotte Amalie
Charlotte Amalie Marriott
Marriott Frenchmans Reef
Frenchmans Reef St Thomas
Frenchman's Reef & Morning Star Marriott Beach Resort St. Thomas/Charlotte Amalie
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Questions & Answers

Here's what travellers have asked, with answers from Frenchman's Reef & Morning Star Marriott Beach Resort staff and other travellers.
197 questions
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Roanoke, Virginia

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Questions? Get answers from Frenchman's Reef & Morning Star Marriott Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from elevators”
 of 5 bubbles Coquiviris, 3 Dec 2016 | Read review
“We booked island view but asked for an upgrade when we arrived, if available, and we got a room with sea view.”
 of 5 bubbles tisag_13, 1 Dec 2016 | Read review
“Oceanfront rooms on the upper level of Seacliff Towere are the best.”
 of 5 bubbles amlcoco, 1 Dec 2016 | Read review
“Like high rooms on ocean side for the Reef and beach-front for Morning Star”
  • sunset from room
 of 5 bubbles CraigJ800, 29 Nov 2016 | Read review
“Off the beaten path prepare for lots of cab rides.”
 of 5 bubbles letsflyWinnipeg, 22 Nov 2016 | Read review
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