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    Frenchman's Reef & Morning Star Marriott Beach Resort

    5 Estate Bakkeroe, Charlotte Amalie 00802, St. Thomas
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    29/10/2017 30/10/2017
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    Traveller (2687)
    Pool & Beach (628)
    Room & Suite (475)
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    Overview
    • Excellent39%
    • Very good32%
    • Average17%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “morning star” (546 reviews)
    “frenchman's reef” (650 reviews)
    “aqua terra” (216 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,420)
    There are newer reviews for Frenchman's Reef & Morning Star Marriott Beach Resort
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    2,211 - 2,215 of 4,360 reviews

    Reviewed 8 January 2015

    We have been to over fifteen countries all over the world, travelled extensively on business and pleasure, stayed in all sorts of hotels, been to numerous resorts, set sail on maybe ten cruises, so we know what we're talking about. We stayed in a Morning...More

    2  Thank TedHTL
    Response from JP_Nel-GM, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 15 January 2015

    Dear TedHTL, Thank you for taking the time to share your honest impressions of our resort. All reviews are taken seriously as indications of success and need for improvement. In that vein, your compliments towards the famous views, Morning Star Beach, cared for grounds, Havana...More

    Reviewed 7 January 2015

    We only stayed one day here, so had very limited usage of the facility. But here are the good and bad things as I see it. The beach is lovely and large. There are chairs, umbrellas, cabanas for rent. There is also quite a bit...More

    1  Thank DrJMiami
    Response from JP_Nel-GM, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 9 January 2015

    Dear DrJMiami, Thank you for taking a moment to leave these comments. We appreciate the descriptions of our amenities and compliments of the beach, water sports opportunities and towel procedure. We get so much great information from these reviews. I am also taking a look...More

    Reviewed 7 January 2015

    First off, I'm not going to get into HUGE detail about this property because overall we had a GREAT WEEK. Yes, there are some issues about the hotel being 'tired,' the food being sub-par and everything (activities & food) quite expensive (but then we expected...More

    2  Thank DebSFitz
    Response from JP_Nel-GM, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 9 January 2015

    Dear DebSFitz, For the reasons you detailed, our Night Kayaking has become the most popular tour through the Adventure Center. Dave, Ryan and the other crew member will be recognized for their excellent guiding skills. We’re glad you family enjoyed this and your entire week...More

    Reviewed 7 January 2015

    Went here for the second half of a 10 day trip. Two different reservations were combined into one by the staff, which was appreciated. There are 3 different properties at this Marriott location: The 1) main hotel - Frenchman's Reef, at the top of the...More

    1  Thank JScriber
    Response from JP_Nel-GM, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 9 January 2015

    Dear JScriber, Thank you for highlighting the Frenchman’s Reef and Morning Star Beach Resort as a place to come for relaxation. The room amenities, infinity pools, Lazule spa, Adventure Center, restaurants and landscaped grounds were all designed with this in mind, to facilitate a seamless...More

    Reviewed 7 January 2015

    An incredible physical property but the management of the property is far below first class resort standards. We stayed for a week over the holidays at Marriott's Morningstar Beach Club and paid the significant upgrade for beachfront rooms in the smaller buildings at the Morningstar...More

    3  Thank Fastsailor
    Response from JP_Nel-GM, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 9 January 2015

    Dear Fastsailor, Thank you for sharing your honest thoughts here on TripAdvisor. I appreciate you pointing out the beauty of our property as well as adding compliments where appropriate throughout your review. I will share your positive sentiments with the housekeeping staff and night kayaking...More

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    The Ritz-Carlton, St. Thomas
    1,081 reviews
    #3 of 22 hotels in St. Thomas
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$311 - US$594 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 453
    • Reservation Options
    • TripAdvisor is proud to partner with Kognitiv US Corp, Hotels.com, Travelocity, TripOnline SA, Cancelon, Hotwire and HotelQuickly so you can book your Frenchman's Reef & Morning Star Marriott Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • U.S. Virgin Islands >
    • St. Thomas >
    • Charlotte Amalie
    • Also Known As
    • Marriott Frenchman`s Reef & Morning Star Beach Hotel Charlotte Amalie ,
    • Marriott Frenchman`s Reef And Morning Star Beach Resort ,
    • Marriott Charlotte Amalie ,
    • Charlotte Amalie Marriott ,
    • Marriott Frenchmans Reef ,
    • Frenchmans Reef St Thomas ,
    • Frenchman's Reef & Morning Star Marriott Beach Resort St. Thomas/Charlotte Amalie
    Add Photo Photos
    Traveller (2687)
    Pool & Beach (628)
    Room & Suite (475)
    Dining (181)
    Hotel & Grounds (1666)
    Bathroom (35)
    Business Centre & Event Rooms (16)
    Family and Play Areas (5)
    Nearby
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    4.67 km away
     
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    2.90 km away
     
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    8.51 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    chasachana
    11 September 2017|
    AnswerShow all 2 answers
    Response from oahuhaole619 | Reviewed this property |
    I too looked at their website and all I could see was that they are closed due to Irma. I'd really like to know how the "Professor"( ferry boat driver between hotel and town) did on his live aboard in the harbor. Hope all... More
    0
    Votes
    Mark L
    8 September 2017|
    AnswerShow all 2 answers
    Response from 975shaylaa | Reviewed this property |
    9/7/17 St.Thomas has major damage (Check news reports for updates). Even the 1 hospital in St. Thomas was evacuated because of catastrophic damage. I would push my plans back to later in the year or sometime early next year... More
    1
    Vote
    Pooh16
    7 September 2017|
    AnswerShow all 5 answers
    Response from MrChrisDonohue | Property representative |
    Thank you! We look forward to welcoming you in November!
    0
    Votes
    Room Tips
    "Not sure if the rooms will be the same after they rebuild but the Harbor View rooms were not great..."
    Read review
    "Once the rebuilt, choose a room on the 8th floor facing the pool"
    Read review
    "The hotel does not have beach access. The Morning Star rooms are beach front."
    Read review
    "Had an ocean view room in the Sea Cliff. Ocean was beautiful. However the view below was a very worn tennis..."
    Read review
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