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Bluebeard's Castle Resort

04/06/2017 05/06/2017
1 room 2 adults 0 children
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736 Reviews from our TripAdvisor Community

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Showing 709: English reviews
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Elkridge, Maryland
Reviewed 1 week ago

I stayed in the room for about 7 days and no one came once to clean. I was a little upset about that but I did not mind since I was going & coming daily. The room had a little kitchenette. Small refrigerator and stove top. Dining room table as well.

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Helpful?
1Thank mscills
Methuen, Massachusetts
Reviewed 1 week ago via mobile

Upon arriving we were greeted with the unfriendliest staff I've ever encountered. It was as if we were bothering them. We asked to see our room because we were told it was a studio and we thought we were staying in one bedroom. Before we called timeshare place we wanted to take a look. They flat out refused to let...

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Helpful?
Thank joemyluv
Management response:

We are sorry to hear you experienced some difficulties with your unit during your stay. This is certainly not our Wyndham standards. We will have our maintenance team look into these issues to eliminate any future occurrences. We strive to provide top of the line accommodations for all our guests and your feedback will help us to do so.

Los Angeles, California
Reviewed 2 weeks ago

My family and I stayed here for a week. We had 3 rooms. Overall everything was fine, but rooms and staff could be a bit nicer. Did not offer any extra information on local things to do. We had to constantly ask about the area and events. Location was nice. we walked to the local markets and vendor area. We...

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Thank marthawright2004
Reviewed 3 weeks ago

Room was very nice with an awesome view of the harbor. Was able to view fireworks for Carnival from room. Pool was nice. Food/Drink at Cabana Bar was great, service was attentive and all servers were personable. Convienent to most if not all of the island.

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Thank Jim G
Reviewed 3 weeks ago via mobile

K9 Joe is the epitomizes home grown knowledge of the island st Thomas He has established knowledge and can lead visitors to the best place to visit on the island. He helped us navigate the nuances and showed us were to go.

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Thank Raymond S
Washington DC, District of Columbia
Reviewed 3 weeks ago

I held my wedding nuptials in my hometown, St. Thomas. Since this was over our annual Carnival festivities, I booked two different rooms at this hotel because of its convenient location to the majority of our wedding and Carnival events. The room in the Frigate building was actually not bad, with exception to the daily crowing of roosters at 3:00am,...

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Helpful?
Thank Nicole B
Management response:

Thank you, Nicole for taking the time to share your experience. We are so disappointed that your stay at the Bluebeard's Castle Resort was less than sub-par. Please give a call to our Customer Care team a call at 800-251-8736 option 1, option 1 so we may have the opportunity to further speak with you regarding your experience. Again, thank...

Hinesville, Georgia
Reviewed 4 weeks ago

If you can, you should stay somewhere else. The property is okay, but the hill and getting around is a killer. I wish that I had stayed in another hotel and just rented a car for carnival. Friends said that it is in the center of everything and on the port, however, again getting around is a beast. I would...

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Helpful?
Thank Andrena W
Alexis N, Owner Care at Bluebeard's Castle Resort, responded to this review

I am sorry to hear you were disappointed with the location of the resort, Andrena. We strive to be in the middle of everything so owners and guests can be close to the happenings in town. Hopefully you can come back and see how amazing we can be.

Reviewed 4 weeks ago via mobile

Two day vacation booked through Wyndham at Bluebeard Castle in St. Thomas. Flight was delayed and caused us to miss connection in Miami. I called both Bluebeard Castle Hotel and Wyndham, both pushing the responsibility off on one another in making a decision whether we could expect a credit for the loss of the first night. Even though we had...

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Thank LGRoos
Alexis N, Owner Care at Bluebeard's Castle Resort, responded to this review

I am so disappointed to hear your interaction with the resort staff did not meet your expectations, as this is not part of the Count On Me service we take pride in at Wyndham. It is imperative that our guests are treated well. Please rest assured that we will be taking action to ensure that this is not an issue...

Park City, Utah
Reviewed 16 April 2017

There are a lot of other options on St. Thomas and St. John. Don't waste your money staying at Bluebeards Castle resort (which is an oxymoron in and of itself). This resort is run down and the customer service is horrible.

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Helpful?
Thank beers319
Alexis N, Owner Care at Bluebeard's Castle Resort, responded to this review

We are so disappointed to hear your interaction with the resort staff did not meet your expectations, as this is not part of the Count On Me service we take pride in at Wyndham. It is imperative that our guests are treated well. Please rest assured that we will be taking action to ensure that this is not an issue...

Rochester, Minnesota
Reviewed 15 April 2017

This was our first time overnight on St. Thomas, and we weren't sure we wanted to stay right in the middle of the city -- but Bluebeard's Castle exceeded our expectations. It's situated up on a cliff overlooking the Virgin Islands' biggest harbor, with spectactular views all around. Our balcony faced west (toward the sunset), and from the wonderful pool...

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Helpful?
Thank Ron R
Alexis N, Owner Care at Bluebeard's Castle Resort, responded to this review

Thank you so much for sharing this feedback, Ron. We appreciate that you took the time to share your experience with us. Karaoke night in St. Thomas is always an adventure. I am glad you had fun and we could help make great memories. We hope to see you again soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Bluebeard's Castle is an historic property dating back to the 1600's. The resort occupies an entire hilltop with spectacular views overlooking the harbor and town of Charlotte Amalie. Its signature red rooftops are among the first sights for arriving cruise passengers.The resort includes a centuries-old fortress bearing the name "Bluebeard," after the infamous pirate, and check-in takes place in the former residence of the Danish governor of the island. This tropical paradise is the perfect place for a private getaway as it is set on a secluded hilltop and overlooks the harbor of St. Thomas. Bluebeard's Castle is centrally located in the most desirable part of the island with world class shopping minutes away. With only a short drive from some of the most popular beaches in the Caribbean where you can enjoy boating, scuba diving, snorkeling and windsurfing. The island itself offers a wonderful assortment of duty-free shopping, world-class restaurants (including the top-rated ROOM WITH A VIEW on location!), hot night spots, and a variety of local flavor to satisfy every taste. This resort features history, breathtaking views, and easy access to town. Beaches are literally minutes away so you can visit them all including easy ferry rides to St. John and the British Virgin Islands (Tortola and Virgin Gorda). You will see why owners at the resort are passionate about their units. It is this passion that will once again be the reason that Bluebeard's Castle will become a sought after destination resort. Many lucky RCI members will take advantage of this now! The resort is in the midst of a historic multi-million dollar remodel that will change all that you have heard. The proof is found in our regular maintenance reports as well as our news and picture sections. Also, schedules of on-resort dining are now posted in these reports. Owners are excited about what the future holds and you should be as well. Spread the word. ... more   less 

Additional Information about Bluebeard's Castle Resort

Address: Bluebeard's Hill, Charlotte Amalie 00801, St. Thomas
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range: $160 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bluebeard's Castle Resort 3*
Number of rooms: 170
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Also Known As:
Bluebeards Castle Charlotte Amalie
Hotel Bluebeards Castle
Bluebeards Castle St Thomas
Bluebeard's Castle Resort St. Thomas/Charlotte Amalie
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Questions & Answers

Here's what travellers have asked, with answers from Bluebeard's Castle Resort staff and other travellers.
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Questions? Get answers from Bluebeard's Castle Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This room was in the front on top of the hill.”
mscills, 17 May 2017 | Read review
“Stay somewhere else with a beach front and rent a car. You can also take taxies which would be the same from BB.”
400apw, 27 Apr 2017 | Read review
“My friends and I stayed in Villas III buildings 23 & 24 (great views)”
threefriends, 12 Apr 2017 | Read review
“Rooms with a view of the bay are great.”
X1380SXheatherw, 3 Apr 2017 | Read review
“As far as we know most rooms have good views. West Wing Villas I has incredible views including sunset views”
ajwarman, 30 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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