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Windward Passage Hotel

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Windward Passage Hotel
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664 Reviews from our TripAdvisor Community

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Showing 634: English reviews
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Hickory, North Carolina
Reviewed 3 days ago NEWvia mobile

Basically across the street from the ferry terminal, so a perfect location for overnight before heading over to another island or cruise. Beautiful views and nicely appointed, clean rooms with a casual atmosphere. Close by are a number of shops and restaurants, easily walkable.

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Helpful?
Thank Frank P
Galesburg, Illinois
Reviewed 5 days ago NEW

Stayed here for a night between flight and ferry. Loved that the ferry was walking distance from the hotel. We had a harbor view and woke up to the early morning boats and even float planes. But it was fun to watch. Accommodations were fine. Not a resort, but fine for the night. Everyone was friendly and helpful.

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Helpful?
Thank kheartline
Loudon, New Hampshire
Reviewed 1 week ago via mobile

We enjoyed our stay at the Windward Passage recently. The rooms were clean and comfortable, the facility well kept, and the staff attentive and kind. I was particularly grateful to the front desk clerk who spent quite a bit of time helping me print boarding passes. She was so gracious and accommodating.

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Thank Colleen S
Reviewed 1 week ago via mobile

This hotel has been completely renovated and us now much nicer. Rooms were very clean and comfortable. A/C worked well, staff very nice. It is perfect stop between Airport and Ferry to BVI. Ferry stop is about 200 yards away. 5 minute walk with bags. Juan took great care of us at bar. 100% improvement from 7 years ago. Still...

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Thank Tom B
Florida
Reviewed 2 weeks ago via mobile

Here in St. Thomas is summer all year. I am actually in the room right now with no A/C. The carpet stinks of humidity and there is no refrigerator under the TV (like they said at Front Desk). Not worth it.

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Helpful?
Thank Nebulonauta
Pam K, Guest Relations Manager at Windward Passage Hotel, responded to this review

Thank you for taking the time to submit your review. Your comments have been forward to our Management Staff. Regards, Guest Relations

Reviewed 2 weeks ago

We booked the Windward Passage from February 2, 2017 to February 6, 2017. We booked a standard room, and were a little nervous based on the reviews here and other places. I am thrilled to report that our experiences have been very different. Location: The hotel fronts on to Veteran's Drive, and the harbor of Charlotte Amalie. The side and...

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Helpful?
Thank Dawn B
Pam K, Guest Relations Manager at Windward Passage Hotel, responded to this review

Thank you so much for taking the time to submit your review. Your comments have been shared with our Management staff. We look forward to your next stay! Guest Relations

West Chester, Pennsylvania
Reviewed 2 weeks ago

Though we had a reservation, it took 1/2 hour to get a key.... As we were going to dinner shortly after check-in. I took a shower and 50% of the water came out of the shower head and the rest came out of the tub fill with no way to adjust it.... My wife filled the tub to take a...

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Helpful?
Thank Bob G
Pam K, Guest Relations Manager at Windward Passage Hotel, responded to this review

Thank you for taking the time to submit your review. Your comments have been shared with your Management staff. Regards, Guest Relations

St. Kitts and Nevis
Reviewed 4 weeks ago

I was reluctant to book here due to the reviews on TripAdvisor, but I'm glad I came over on the ferry from Tortola and had no energy to go elsewhere. Yes it isn't the Four Seasons, although the grandness and beauty of its immense interior hints that one day a long time ago it really was. My room was clean....

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1Thank MamieKelley
Pam K, Guest Relations Manager at Windward Passage Hotel, responded to this review

Thank you for taking he time to submit your review. Your comments have been shared with our Management Staff. Regards, Guest Relations

Sherwood, Oregon
Reviewed 17 January 2017 via mobile

We needed a hotel for the night between flight and ferry. Great location about 2 blocks to the ferry, not far from the airport. Also, within walking distance to main town, shops and restaurants. Hotel was clean, we had a huge room, good air conditioning. Onsite bar and restaurant were good. Not a resort but good for a day. Upon...

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Helpful?
Thank stevmar2016
Pam K, Guest Relations Manager at Windward Passage Hotel, responded to this review

Thank you for taking the time to submit your review and your kind words. Your comments have been shared with our Management Staff. Regards, Guest Relations

Massachusetts
Reviewed 9 January 2017 via mobile

My wife and I stayed here for one night to end a great 2 week trip to the BVI's since our plane left out of St Thomas. After taking a shower in the bathroom with no functioning fan (becomes critical later) we headed out to find a place for dinner. It was a Sunday night, but literally every restaurant in...

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3Thank bobmarlea
Pam K, Guest Relations Manager at Windward Passage Hotel, responded to this review

Thank you for taking the time to submit your review. Your comments have been shared with our Management Staff. Regards, Guest Relations

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Windward Passage Hotel is truly your bargain in paradise. We are perfect for business travelers and the ideal choice for short stays and shopping trips. Centrally located, overlooking the picturesque Charlotte Amalie harbor, we are within walking distance of the major downtown shopping district and an even shorter walk away from the ferry and seaplane docks for transit to nearby islands. Transfer to the beaches is convenient for all our guests, so they miss out on nothing on our tropical island. Our Ocean View Rooms boast a breath-taking view of the harbor and our staff is courteous and friendly. We are constantly updating and improving our facilities to serve you better. You are welcome to stop by and pay us a visit. ... more   less 

Additional Information about Windward Passage Hotel

Address: Veterans Drive | Waterfront, Charlotte Amalie 00804, St. Thomas (Formerly Holiday Inn)
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range: $220 - $608 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Windward Passage Hotel 3.5*
Number of rooms: 151
Reservation Options:
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Also Known As:
Charlotte Amalie Holiday Inn
Holiday Inn Charlotte Amalie
Windward Passage Hotel St. Thomas/Charlotte Amalie
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Questions & Answers

Here's what travellers have asked, with answers from Windward Passage Hotel staff and other travellers.
13 questions
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Falmouth, Massachusetts
2 months ago
Granada Hills ,California
Charleston, South Carolina
1 month ago
Falmouth, Massachusetts
2 months ago

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Questions? Get answers from Windward Passage Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ocean view is what you want.”
 of 5 bubbles MamieKelley, 18 Jan 2017 | Read review
“Beware of the front desk staff”
 of 5 bubbles KarenGalRI, 5 Dec 2016 | Read review
“The rooms are not worth the price. My room had bugs in it”
 of 5 bubbles glorianicholej, 16 Nov 2016 | Read review
“get water front or get used to lots of noise”
 of 5 bubbles mayalavender, 15 Nov 2016 | Read review
“A 'good room' would probably be in another hotel.”
 of 5 bubbles Bebrbabe, 14 Nov 2016 | Read review
5 of 5