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Windward Passage Hotel

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Windward Passage Hotel
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668 Reviews from our TripAdvisor Community

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Showing 639: English reviews
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Reviewed 1 week ago

Carpet has major stain, it is in need of shampooing. Checked in March 9, 2017 - air conditioner wasn't working properly - blows warm air. I am still here, March 12, and the air conditioner still isn't working. The engineer admitted several people are having air conditioning problems; however for $200 + nightly, this isn't acceptable.'t The location is good...

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Helpful?
1Thank Von T
Pam K, Guest Relations Manager at Windward Passage Hotel, responded to this review

Thank you Ms. Thomas for taking the time to submit your review. I have forward your comments to Vedora and our General Manager. Regards, Guest Relations

Port Richey, Florida
Reviewed 2 weeks ago via mobile

This hotel is a little dated but is walking distance to Charlotte Amalie ferry terminal we were able to walk at night to restaurants. Cost us $20 to get to the airport - 2 people, one piece of luggage. We received $28 worth of free breakfast every day. Breakfast menu was good, food was good. They have interesting statues in...

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Helpful?
Thank Marcia S
Pam K, Guest Relations Manager at Windward Passage Hotel, responded to this review

Thank you for taking the time to submit your review. Your comments have been shared with our Management Staff. Regards, Guest Relations

Spain
Reviewed 3 weeks ago

This is the second time I use this hotel to connect to the Ferry to Tortola. It is just across the street from the Ferry Port (Charlotte Amalie. There is another port in Red Hook that you need a taxi to go). The rooms are ok, with good cable service and in fairly good conditions. It is a huge hotel...

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1Thank ambuz
Pam K, Guest Relations Manager at Windward Passage Hotel, responded to this review

Thank you for taking the time to submit your review. Your comments have been shared with our Management staff. Thank you for your business, Guest Relations

Boston, Massachusetts
Reviewed 3 weeks ago

The location is not bad, on the main road, close to town and ferries. Check-in staff were polite. However, after 1 night we checked out instead of staying all 3. The main reasons, for us, were: 1. Many items need to be replaced or repainted or cleaned. See photos. 2. On the hotel grounds is a (very basic) casino, and...

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Helpful?
Thank rfwrites
Pam K, Guest Relations Manager at Windward Passage Hotel, responded to this review

Thank you for taking the time to submit your review. Your comments have been shared with our Management Staff. Regards, Guest Relations

Reviewed 4 weeks ago via mobile

Spent 1 night here before heading to our resort condo for 2 wks. It's close to airport and downtown Amalie which you could walk to or take short taxi ride. Bed and room were comfy and basic. Pool was clean but I only stepped in. Small casino gaming area and saw a spa area as well. The bar and dinner...

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Helpful?
Thank JEANINE L
Pam K, Guest Relations Manager at Windward Passage Hotel, responded to this review

Thank you for taking the time to submit your review. Happy you enjoyed your stay we look forward to your next visit. Regards, Guest Relations

Hickory, North Carolina
Reviewed 4 weeks ago via mobile

Basically across the street from the ferry terminal, so a perfect location for overnight before heading over to another island or cruise. Beautiful views and nicely appointed, clean rooms with a casual atmosphere. Close by are a number of shops and restaurants, easily walkable.

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Helpful?
Thank Frank P
Pam K, Guest Relations Manager at Windward Passage Hotel, responded to this review

The you for taking the time to submit your review. Your kind words have been shared with our entire staff! Guest Relations

Galesburg, Illinois
Reviewed 5 weeks ago

Stayed here for a night between flight and ferry. Loved that the ferry was walking distance from the hotel. We had a harbor view and woke up to the early morning boats and even float planes. But it was fun to watch. Accommodations were fine. Not a resort, but fine for the night. Everyone was friendly and helpful.

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Thank kheartline
Pam K, Guest Relations Manager at Windward Passage Hotel, responded to this review

Thank you for taking the time to submit your review. Your kind words have been shared with our entire staff. Guest Relations

Loudon, New Hampshire
Reviewed 12 February 2017 via mobile

We enjoyed our stay at the Windward Passage recently. The rooms were clean and comfortable, the facility well kept, and the staff attentive and kind. I was particularly grateful to the front desk clerk who spent quite a bit of time helping me print boarding passes. She was so gracious and accommodating.

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Thank Colleen S
Pam K, Guest Relations Manager at Windward Passage Hotel, responded to this review

Thank you for taking the time to submit your review. Your kind words have been shared with our entire staff. Guest Relations

Reviewed 10 February 2017 via mobile

This hotel has been completely renovated and us now much nicer. Rooms were very clean and comfortable. A/C worked well, staff very nice. It is perfect stop between Airport and Ferry to BVI. Ferry stop is about 200 yards away. 5 minute walk with bags. Juan took great care of us at bar. 100% improvement from 7 years ago. Still...

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Helpful?
Thank Tom B
Pam K, Guest Relations Manager at Windward Passage Hotel, responded to this review

Thank you for taking the time to submit your review. Your kind words have been shared with our entire staff! We look forward to your next visit, Guest Relations

Florida
Reviewed 7 February 2017 via mobile

Here in St. Thomas is summer all year. I am actually in the room right now with no A/C. The carpet stinks of humidity and there is no refrigerator under the TV (like they said at Front Desk). Not worth it.

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Thank Nebulonauta
Pam K, Guest Relations Manager at Windward Passage Hotel, responded to this review

Thank you for taking the time to submit your review. Your comments have been forward to our Management Staff. Regards, Guest Relations

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Services
  • Free Parking
  • Multilingual Staff
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Windward Passage Hotel is truly your bargain in paradise. We are perfect for business travelers and the ideal choice for short stays and shopping trips. Centrally located, overlooking the picturesque Charlotte Amalie harbor, we are within walking distance of the major downtown shopping district and an even shorter walk away from the ferry and seaplane docks for transit to nearby islands. Transfer to the beaches is convenient for all our guests, so they miss out on nothing on our tropical island. Our Ocean View Rooms boast a breath-taking view of the harbor and our staff is courteous and friendly. We are constantly updating and improving our facilities to serve you better. You are welcome to stop by and pay us a visit. ... more   less 

Additional Information about Windward Passage Hotel

Address: Veterans Drive | Waterfront, Charlotte Amalie 00804, St. Thomas (Formerly Holiday Inn)
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range: $218 - $772 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Windward Passage Hotel 3.5*
Number of rooms: 151
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Also Known As:
Charlotte Amalie Holiday Inn
Holiday Inn Charlotte Amalie
Windward Passage Hotel St. Thomas/Charlotte Amalie
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Questions & Answers

Here's what travellers have asked, with answers from Windward Passage Hotel staff and other travellers.
13 questions
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Falmouth, Massachusetts
3 months ago
Granada Hills ,California
Charleston, South Carolina
2 months ago
Falmouth, Massachusetts
3 months ago

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Questions? Get answers from Windward Passage Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor was quiet and over looks the ocean.”
 of 5 bubbles vont2017, 12 Mar 2017 | Read review
“ocean view is what you want.”
 of 5 bubbles MamieKelley, 18 Jan 2017 | Read review
“Beware of the front desk staff”
 of 5 bubbles KarenGalRI, 5 Dec 2016 | Read review
“The rooms are not worth the price. My room had bugs in it”
 of 5 bubbles glorianicholej, 16 Nov 2016 | Read review
“get water front or get used to lots of noise”
 of 5 bubbles mayalavender, 15 Nov 2016 | Read review
5 of 5