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Windward Passage Hotel

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Traveller (290)
Room & Suite (122)
Pool & Beach (38)
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Overview
  • Excellent11%
  • Very good24%
  • Average30%
  • Poor17%
  • Terrible18%
Travellers talk about
“french town”(11 reviews)
“magens bay”(13 reviews)
“free shuttle”(15 reviews)
AMENITIES
Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Bar/Lounge
3 Star Hotel
All hotel details
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Reviews (729)
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231 - 235 of 695 reviews
Reviewed 27 May 2015 via mobile

Overall the hotel is going to an excellent and convenient location easy to find and directly across the street from ferries however the fair is that are directly across the street do not go to Red Hook nor do they go to St John they...More

5  Thank Gene T
Response from Pam K, Guest Relations Manager at Windward Passage HotelResponded 9 June 2015

Thank you for taking the time to submit your review. Your comments have been forward to our Managment Staff. Thank you for staying with us! Guest Relations

Reviewed 27 May 2015

We were put up at the Windward Passage for one night by airline. Our room was large with a harbor view. It was evident that the room was fairly recently decorated in a contemporary manner but was a bit worn. However, the room was clean...More

2  Thank beachNmargarita
Response from Pam K, Guest Relations Manager at Windward Passage HotelResponded 9 June 2015

Thank you fir taking the time to submit your review. Your comments have been forward to our managment staff. Thank you for staying with us! Guest Relations

Reviewed 26 May 2015

I was worried after reading other reviews about this hotel but I would say it was "adequate" for a very short stay. I chose this hotel due to it's proximity to the ferry. I was spending 2 nights here prior to departing for another island....More

1  Thank Tracy P
Response from Pam K, Guest Relations Manager at Windward Passage HotelResponded 27 May 2015

Thank you for taking the time to submit your review. Your comments have been forward to our Managment Staff. Thank you for your business, Guest Relations

Reviewed 26 May 2015

One of the worst hotels I have been in my life. Dirty and without any kind of hospitality from the staff. The card to get in the room never works and you can hardly get the invoice when checking out. The system never works.

2  Thank PAUL P
Response from Pam K, Guest Relations Manager at Windward Passage HotelResponded 27 May 2015

Thank you for taking the time to submit your review. Your comments have been forward to our Managment Staff. Regards Guest Relations

Reviewed 25 May 2015

Needed to spend a night from the ferry to catch a flight the next day. Hotel is across from the ferry dock and is reasonably priced compared to others on St. Thomas. It has a large courtyard area and a small pool that was a...More

Thank MontanaRS
Response from Pam K, Guest Relations Manager at Windward Passage HotelResponded 27 May 2015

Thank you for taking the time to submit your review. Your comments have been forward to out Managment Staff. Thank you for your business we look forward to your next stay. Guest Relations

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$151 - US$342 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$151 - US$342 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (290)
Room & Suite (122)
Pool & Beach (38)
Dining (32)
Amenities (38)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
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hockeyeh
25 October 2017|
Answer
Response from Reaganp89 | Reviewed this property |
Reservations at windwardpassage . com is where they are telling people to cancel their rooms. If no response try messageing on Facebook. May take a little bit for refunds due to no internet at the hotel since it will be... More
1
Vote
Missy050715
21 July 2017|
AnswerShow all 14 answers
Response from LauraVER88 | Reviewed this property |
I would only stay here for a night, period. It's close to the airport and ferry. I definitely wouldn't take small children here for a vacation.
2
Votes
Sarah W
17 July 2017|
AnswerShow all 2 answers
Response from Lilybeth S | Reviewed this property |
$6
0
Votes
Room Tips
"if you want to see the beach, are accustomed to Marriott or Hilton properties you will not be happy here"
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"Waterfont room/ nice water view, with slight noise during the day. I am city guy r so the noise was not an..."
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"Prime vacation location, dining and shopping!!!"
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"Don't stay here... trust me, there are better values on the island."
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