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Emerald Beach Resort

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Emerald Beach Resort
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1,668 Reviews from our TripAdvisor Community

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Showing 1,602: English reviews
Caledon, Canada
Reviewed 2 weeks ago

Great place, relaxing, clean, great vacation spot. Negative only thing was the blonde girl in the bar. This girl tips herself but doesn't tell you, so be aware not to tip again on top of her tipping herself a dollar on every drink she servers you. Costly bar!

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Thank Douglas S
Cincinnati, Ohio
Reviewed 2 weeks ago via mobile

Run down and tired property good for one night only if heading to St. John the next day. Rooms have had water damage and wood peeling off doors. Small pool and beach not so great. Better for families with small kids.

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Thank BestCincyPRPro
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thank you for your review. We have passed your feedback to our management team. Alana B Social Media Specialist

Merrimack
Reviewed 2 weeks ago

Decent place 10 years ago but has run down since then. Spots of mold around sink and toilet in bathroom. Shower water temp would fluctuate by at least 30 degrees regardless of time of day. Beach is decent, but also used by locals and cruise ship people so its always busy. Restaurant has the slowest service you will ever experience...

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Thank christopherbD2315SF
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thank you for your feedback. Sorry to hear that you didn't enjoy your stay. Your comments have been passed along to our management team. We hope that you will give us another chance to impress you. Alana B Social Media Specialist

Anchorage
Reviewed 2 weeks ago

Emerald Bech Resort provides clean, affordable accommodations on a nice beach and bay, directly next to STT airport. Most staff are friendly, the bar area is fun, and amenities like towels are easy to access. Food from the restaurant takes far too long to arrive (over an hour!), and there is no airport shuttle provided (cabs only). Rooms are all...

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Thank megandU6224ZV
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thank you for the review. We are glad to hear you enjoy you enjoyed your stay and hope to see you again soon! Alana B Social Media Specialist

rochester
Reviewed 2 weeks ago

My friends and I spent one night here following a sailing vacation in the BVI. We selected this hotel because it was beach front and less than 5 minutes to the airport. The pool and beach were clean and the resort was less than 10 minutes to French Town and the center of St. Thomas with a wide selection of...

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Thank threefriends
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thank you for your review. Glad to hear you enjoyed your stay. We are a great option for those who need a place to stay when chartering in the BVI. We have passed your comments along to our bar manager as we require a high level of service from our staff. We hope that you enjoy your stay and that...

Fairport Harbor, Ohio
Reviewed 2 weeks ago

Good food, nice employees. They were out of a lot of foods at dinner but they rewarded us with a bottle of wine for the trouble. Water temp in the room was either hot or cold, no warm. We had little bugs in the bathroom on the counter, I know they have a lot of foliage around the hotel which...

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Thank jackiesH3717SO
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thanks for your feedback. We have passed your comments along to our maintenance team. Glad you enjoyed your stay and we hope to see you again very soon! Alana B Social Media Specialist

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

The beach was wonderful...and our view from the balcony was the best ! Our room was nice and the beds were comfortable with lots of pillows.The shower would change from hot to cool while showering. Food was good and we walked down to the other hotel on the beach and ate there as well. We would come back and stay...

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1Thank KW_Dreamin
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thanks for the review! We are glad you enjoyed your stay with us. Thank you for notifying us about the shower we have addressed it with the maintenance team. We hope to see you again very soon! Alana B Social Media Specialist

North Branch
Reviewed 2 weeks ago

My wife and I LOVE the hotel and the beach is beautiful. Most of the staff very nice!! Needs to be updated a little but overall very nice! Linda the wedding planner was Excellent she did a wonderful job!!

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Thank 953lyndonj
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thank you for your review. So glad you had an amazing wedding and honeymoon. We are very fortunate to have Linda and Heart and Soul Unions to work with our Weeding Guests! Hope to see you again soon! Alana B Social Media Specialist

Merritt Island, Florida
Reviewed 2 weeks ago via mobile

Love Emerald Beach! Convenient, white sandy beach, and nice pool. Great pool bar and food is delicious. Great bushwhackers! Attentive Service and sunsets beyond words! Rooms right by water. Beach chairs available. Servers are friendly and knowledgeable.

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Helpful?
Thank danet99
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thanks for the review! Glad to hear you enjoyed your stay. We hope to see you again soon. Alana B Social Media Specialist

Reviewed 2 weeks ago via mobile

I was fortunate to stay a few months in this hotel. It is the people who make it great! The front desk and reservations were always polite and accomodating. The room attendants were friendly. The restaurant personnel made me feel like home and the chef was fantastic. I never had a bad meal. The rooms were comfortable and quiet and...

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Helpful?
Thank Mark N
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thanks for the amazing review. We are glad to hear that you had a great time during your stay. We will pass along your compliments to our staff and we hope to see you again very soon! Alana B Social Media Specialist

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Caribbean Fusion Restaurant & Bar
Caribbean Fusion Restaurant & Bar
Cuisines: Caribbean, American, Bar, Seafood, Pub
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The only 100% beachfront resort on St. Thomas, US Virgin Islands! Tucked into sun-splashed Lindbergh Bay on the Island of St. Thomas, the beautifully appointed Emerald Beach Resort welcomes guests with the gracious look, style and service of the Virgin Islands' rich heritage. BIG King Size Beds and Spectacular Views from EVERY ROOM! FREE High Speed Internet Access. Flat Screen TVs with Cable TV, 100% Beachfront Views with Balcony and Adjustable air-conditioning. Surrounded by landscaped gardens, cascading waterfalls and lush tropical settings, the Emerald Beach Resort offers a central, convenient location close to the airport, shopping, championship golf and all of St. Thomas's great activities and adventures. With the bounty of land and sea captured in stunning views, it's the perfect place for a memorable vacation. Or an unforgettable wedding, meeting or corporate event. ... more   less 

Additional Information about Emerald Beach Resort

Address: 8070 Lindbergh Bay | West, Charlotte Amalie 00802-5901, St. Thomas (Formerly BEST WESTERN PLUS Emerald Beach)
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range: $251 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Emerald Beach Resort 3.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Best Western Emerald Beach Hotel Charlotte Amalie
Best Western St Thomas
Best Western Emerald Beach Resort
St. Thomas Best Western
Emerald Beach Resort St. Thomas/Charlotte Amalie
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Questions & Answers

Here's what travellers have asked, with answers from Emerald Beach Resort staff and other travellers.
63 questions
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Questions? Get answers from Emerald Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are beachfront. But there are no elevators, so if climbing stairs to 2nd or 3rd floor is a problem, tell them in advance.”
JD_MN_2013, 25 Apr 2017 | Read review
“There are no elevators (2 story hotel) so you decide. I'm sure beachfront view rooms are more costly.”
JayCee411, 24 Apr 2017 | Read review
“Try to get a room on the second or third floor, better view and not in the block closest to the bar and kitchen, less noise.”
canddsyd, 16 Apr 2017 | Read review
“All rooms have a balcony view of the water and beach”
threefriends, 12 Apr 2017 | Read review
“If you can test the comfort level of the bed first I recommend it. Otherwise sleep on the beach.”
michaeleR4200UE, 28 Mar 2017 | Read review
5 of 5