We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Emerald Beach Resort

Booking.comUS$206*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$229*
US$206*
Great Deal
US$229*
US$229*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Emerald Beach Resort
Emerald Beach Resort
Panoramas (7)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,703 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Emerald Beach Resort
See the most recent reviews
Showing 1,636: English reviews
Suwanee, Georgia
Reviewed 10 November 2015

Terrible service. Poor attitudes. Can't even get the towels right in the room and had to call 3 times to fix. Laughed at my wife when she called to ask if they had room service available from the restaurant. Pool was dirty. $200 for one of the worst hotel experiences I've ever had.

Review collected in partnership with Best Western
 Report
Helpful?
Thank David C
BWPlusEmeraldBeach, Guest Relations Manager at Emerald Beach Resort, responded to this review

We are sorry to read that your stay with us did not meet your expectations; we pride ourselves on excellent customer service and Caribbean hospitality. We hope you enjoyed our island and all the beauty it is to offer. Sincerely, Laura McMurry Guest Relations Manager

Marysville, Washington
Reviewed 8 November 2015 via mobile

My wife and I stayed at the Best Western for 5 nights and the beach and ocean was wonderful. Food good but only one restaurant option. Had to go to town for other options. We picked the bottom floor due to no elevators. The king size bed comfortable and air conditioner worked well. Would go back in a heartbeat. We...

 Report
Helpful?
Thank Ben R
BWPlusEmeraldBeach, Guest Relations Manager at Emerald Beach Resort, responded to this review

Thank you for taking the time to review your stay at Emerald Beach Resort. We are very pleased that you enjoyed our beautiful beach right on the Caribbean Sea. We hope to see you back here again ... we take extra good care of our repeat guests! Sincerely, Laura McMurry Guest Relations Manager

Reviewed 6 November 2015

Good staff. Good value. Good location. If you enjoy plane watching with a cocktail on the beach, or in the surf, Emerald Plus is perfect! Nice beach for kids too. Great choice for an island hopping stopover, as it is so close to the airport.

Review collected in partnership with Best Western
 Report
Helpful?
Thank 916nelsonf
BWPlusEmeraldBeach, Guest Relations Manager at Emerald Beach Resort, responded to this review

Thank you for your kind words about our resort. We are so pleased you enjoyed your stay with us. Yes, we are conveniently located near the St. Thomas airport, and plane watching can be fun (especially with a drink in your hand while floating in the Caribbean!). Fortunately there are only a handful of flights in and out of St....

Rio Grande, Puerto Rico
Reviewed 4 November 2015 via mobile

The room was nicely appointed and comfortable with enough space to roam around. The ocean view was breathtaking. Close to the airport which is convenient since most of my business is done on it. The restaurant serves a delicious menu, however, is a bit on the pricey side. Very good, overall!

 Report
Helpful?
Thank CaciqueRG
BWPlusEmeraldBeach, Guest Relations Manager at Emerald Beach Resort, responded to this review

Thank you for taking the time to write a review of Emerald Beach Resort. We are so glad you had a nice experience with us during your recent stay. We are very fortunate to be located on one of the most beautiful beaches on St. Thomas; and since all of our rooms are beachfront, you certainly do have a spectacular...

Dubuque, United States
Reviewed 2 November 2015

Hotel was average. Location was great for early am flight and proximity to the airport, but expensive giving the fact that we were there less than 13 hours. Bar area was busy when we arrived and hard to get a drink. In fairness, a cruise ship had docked that day.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Russ W
BWPlusEmeraldBeach, Guest Relations Manager at Emerald Beach Resort, responded to this review

Good day Russ, Thank you for taking the time to write a review of Emerald Beach Resort. We are so happy tthat you enjoyed our beautiful location. We pride ourselves on being one of the best values on the island, offering a beautiful setting and a well-respected bar and restaurant. Yes, lots of people like us, so the bar can...

CALGARY
Reviewed 1 November 2015

Nice and close to airport. Loved watching the planes take off and land. Nice beach. No elevator to rooms. It was very quiet when I was there, probably just low season. Nice staff. The other guests I encountered were really nice.

Review collected in partnership with Best Western
 Report
Helpful?
1Thank speedgirl
BWPlusEmeraldBeach, Guest Relations Manager at Emerald Beach Resort, responded to this review

I was so happy to read that you enjoyed your stay with us; thank you for taking the time to post a review. Our proximity to the airport is extremely convenient ... and surprising! Once you step onto our lush, tropical grounds located on one of the most beautiful beaches on the island, it's hard to believe that the airport...

San Juan
Reviewed 1 November 2015

This hotel is off the beaten path. If you just want to loll by the beach, soak in the sun, bathe in the clear, calm Caribbean, read a book by the poolside, and engage in some small talk by the beach bar, this is the place. Every room faces the beach to the west with great sunsets and parting cruisers...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Moises H
BWPlusEmeraldBeach, Guest Relations Manager at Emerald Beach Resort, responded to this review

Good day, We sincerely appreciate your kind words and your taking the time to write a review. Sounds like you truly enjoyed your relaxing vacation at our resort and that makes us very happy. Thank you. It really is surprising how "off the beaten path" Emerald Beach Resort is, considering its proximity to the airport. You honestly do feel miles...

Largo, Florida
Reviewed 30 October 2015

Yep,older and a lot of steps!(No elevators or help with bags.Really hurts if you're older,like us!)...OK,I'm over it!!...Room was FANTASTIC with ocean view.(2nd floor)...AC was one of best ever in our travels!...Very clean.(House Keeping was EXCELLENT!)...STAFF was GREAT!!!!!!!!!!!...Bar Tenders were more than GREAT or EXCELLENT!(Can see why many "Locals" frequent it!!)...Hope Nicholas is still there for one's dining enjoyment. He...

 Report
Helpful?
Thank Leon47
BWPlusEmeraldBeach, Guest Relations Manager at Emerald Beach Resort, responded to this review

Thank you for your review of Emerald Beach Resort (you had me pretty worried at the beginning!) I'm sorry you did not know that we have housemen to carry your luggage to and from your room. We are a 100% beachfront property; all of our rooms have beautiful views of the white sands of Lindbergh Bay and the Caribbean Sea....

Reviewed 28 October 2015 via mobile

I'm only giving this average cause of the taxi driver.. it was storming when we left and he said that he didn't want to get wet so he didn't help us load or unload our luggage to the airport. Then charged us 8 dollars a person fo the mile ride. That was pathetic. The meal was mediocre in the beach...

 Report
Helpful?
1Thank Missy M
BWPlusEmeraldBeach, Guest Relations Manager at Emerald Beach Resort, responded to this review

It is unfortunate that you had a bad experience with a taxi driver unrelated to Emerald Beach Hotel. The fare per person from the airport to the resort is $4 per person plus $2-$4 per bag. I'm sorry your room was not properly stocked with linens; the front desk would have been happy to send a houseman to your room...

Lansing, Michigan
Reviewed 26 October 2015 via mobile

I had the fortune to tag along on a business trip with my husband and we stayed here at Emerald Beach Resort for 6 nights. The rooms were basic but functional with the lovely opportunity to sit on a balcony overlooking the beach and watch the sunset. (If it isn't too hot or buggy.) Bathrooms are a little strange which...

 Report
Helpful?
1Thank aimeeb821
BWPlusEmeraldBeach, Guest Relations Manager at Emerald Beach Resort, responded to this review

Dear Mrs. Tagalong, We are happy to hear that you enjoyed your stay at Emerald Beach Resort during your husband's recent business trip. It is such a lovely setting; and coffee and a book under a palm tree on a beautiful beach is perfection! We hope you will choose to visit us again. If so, please book with us directly...

1,136 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (786)
Viewed
Dining (39)
Viewed
Pool/Beach Area (153)
Viewed
View from Room (78)
Viewed
Hotel & Grounds (162)
Viewed
Bathroom (13)
Viewed
Room/Suite (74)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (262)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (313)
Viewed
Amenities (34)
Viewed
Beach (25)
Viewed
Double Room (51)
Viewed
King Room (58)
Viewed
Pool (28)
Viewed
Dining (54)
Viewed
The Hotel (63)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
Room/Suite (3)
Viewed
Pool/Beach Area (17)
Viewed
Dining (8)
Viewed
Hotel & Grounds (3)
Viewed
Business Centre/Function Rooms (2)
Viewed
View from Room (1)
Viewed
Other (3)
11/06/2017 12/06/2017
Hotels you might also like...
Also consider these accommodations in or near Charlotte Amalie
11.9 km away
Secret Harbour Beach Resort
11.9 km away
Crystal Cove Beach Resort on Sapphire Bay
3.7 km away
Mafolie Hotel
Mafolie Hotel
#3 of 7 in Charlotte Amalie
555 reviews
Show Prices
Show Prices
Show Prices
4.7 km away
Frenchman's Reef & Morning Star Marriott Beach Resort
10.4 km away
Point Pleasant Resort
Point Pleasant Resort
#1 of 5 in East End
679 reviews
13.0 km away
The Ritz-Carlton, St. Thomas
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Caribbean Fusion Restaurant & Bar
Caribbean Fusion Restaurant & Bar
Cuisines: Caribbean, Bar, American, Seafood
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The only 100% beachfront resort on St. Thomas, US Virgin Islands! Tucked into sun-splashed Lindbergh Bay on the Island of St. Thomas, the beautifully appointed Emerald Beach Resort welcomes guests with the gracious look, style and service of the Virgin Islands' rich heritage. BIG King Size Beds and Spectacular Views from EVERY ROOM! FREE High Speed Internet Access. Flat Screen TVs with Cable TV, 100% Beachfront Views with Balcony and Adjustable air-conditioning. Surrounded by landscaped gardens, cascading waterfalls and lush tropical settings, the Emerald Beach Resort offers a central, convenient location close to the airport, shopping, championship golf and all of St. Thomas's great activities and adventures. With the bounty of land and sea captured in stunning views, it's the perfect place for a memorable vacation. Or an unforgettable wedding, meeting or corporate event. ... more   less 

Additional Information about Emerald Beach Resort

Address: 8070 Lindbergh Bay | West, Charlotte Amalie 00802-5901, St. Thomas (Formerly BEST WESTERN PLUS Emerald Beach)
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range: $240 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Emerald Beach Resort 3.5*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Kognitiv US Corp, Booking.com, Travelocity, Hotwire, Orbitz, Expedia, Hotels.com, Cheap Tickets, Cancelon, getaroom.com, HotelQuickly and TripOnline SA so you can book your Emerald Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Emerald Beach Hotel Charlotte Amalie
Best Western St Thomas
Best Western Emerald Beach Resort
St. Thomas Best Western
Emerald Beach Resort St. Thomas/Charlotte Amalie
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Emerald Beach Resort staff and other travellers.
65 questions
Ask a question
Boston
Florida, Massachusetts
Crofton, Maryland
Vermont
2 months ago

See all questions (65)

Questions? Get answers from Emerald Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to another hotel”
DaveS300, 16 May 2017 | Read review
“perfect for an overnight near airport”
sagecon, 16 May 2017 | Read review
“ALL rooms have ocean views!”
Marylovestheocean, 15 May 2017 | Read review
“Top 2 floors for the view”
  • Beautiful!
SpacelibrarianE, 2 May 2017 | Read review
“All rooms are beachfront. But there are no elevators, so if climbing stairs to 2nd or 3rd floor is a problem, tell them in advance.”
JD_MN_2013, 25 Apr 2017 | Read review
5 of 5
Booking.com
US$206* /night
View Deal
VisitUSVIUS$229
Orbitz.comUS$229
TravelocityUS$229
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates