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Pavilions and Pools Villa Hotel

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6400 Estate Smith Bay, Charlotte Amalie 00802-1342 St. Thomas
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveller (136)
360
Panoramas (7)
Room & Suite (173)

About

#3 of 7 Speciality lodging in Charlotte Amalie
Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
BBQ facilities
Concierge
Parking
Wifi
Paid internet
Outdoor pool
Bar / lounge
Restaurant
Non-smoking hotel
Sun terrace
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private balcony
Safe
Seating area
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Sofa
Telephone
Wake-up service / alarm clock
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Languages Spoken
English
133Reviews12Q+A27Room tips
Traveller rating
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Popular mentions
Truth as I see it wrote a review 23 Jan
Greensboro, North Carolina68 contributions31 helpful votes
The pictures you see online are not what you get. I was horrified when I went entered the property. Paint was peeling, dirt was heaped in the corners, and although the owner said there was air conditioning in the living room and bedroom, I sure didn't see them. I also requested ocean front property, but we never aw the ocean there. We stayed just long enough to make accommodations at another hotel. The owner said this was a 3-star accommodation. NO WAY! It's no wonder she required full payment 2 weeks ahead of time. She refused to refund any money at all even though we didn't stay there. I trusted VRBO before to screen their accommodations, but never again!
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Date of stay: January 2022
Location
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Joseph S wrote a review 18 Jan
3 contributions
This place is a dirty dump in a slum area. I don't know where the pictures online came from, but they weren't from this place! Paint was peeling, dirt was thick in the corners of every room. We stayed 30 minutes--just long enough to book the Marriott. The owner claims there were window a/c units--one in the living room and one in the bedroom, but apparently, I need my glasses changed. I sure didn't see them! But even if I had, if I had known this was what was offered, I never would have booked. I couldn't leave fast enough. It was so hot in the unit that I was wet with sweat within 5 minutes! This was in January! Can you imagine what it would be in July and August? Run, don't walk, away from this place! That's what we did!
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Date of stay: January 2022
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Alex_suomi wrote a review Jul 2021
Livingston, New Jersey337 contributions74 helpful votes
Conceptually hotel has great value and abilities to give traveler that many hotels on island don’t have. Private pool, kitchen and separation from others. Close approximation to couple beaches, It would be mind blowing if units would be maintain and had updates to have higher level of furnishings. We had unit that they use as photo model but those photos were done 20 year ago. It need modifications and some renovation
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Date of stay: July 2021
Location
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Sleep Quality
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Monica Feinberg wrote a review Jul 2021
New Jersey6 contributions12 helpful votes
The villa we stayed in was pretty nice overall. The owner of the unit was very nice and helpful, however, the management at the site apparently does not know how to run a hotel. Our pool turned dark green. This is algae. There is mainly only one way for that to happen. The filtration system either does not work properly or is only turned on for a very, very limited amount of time. Either way, we lost at least two full days of using the pool at a place called; Pools and Pavilions. My younger son got a pretty bad rash on his body from the pool and had to take Benadryl and cortisone cream and is still on it. The grounds of the hotel need massive work and the place needs a major facelift. The place is a throwback to the 60's and never updated. Also, it should be noted, the island is like a 3rd world country. We used to travel to St. Thomas a lot back in the late 90's and it was wonderful. I don't know what happened to this island but good luck if you travel there. The price of gas, food, t-shirts, ice cream, etc. is totally out of bounds. If you think that the price of things here in the states are bad; and they have gotten bad over the past 6 months, its nothing like St. Thomas. We went out for ice cream one night and got four cones and it came to $34!!!!! I never saw a simple hamburger for less than $14 and if you want a cocktail, take out a home equity loan. When travelling home, the airlines at the St. Thomas airport said that my airline ticket was not in their system and I had no seat. That took over an hour to fix. The couple next to us in line was from South Dakota and they told us they flew in on Wednesday and left on that Thursday. Less than 24 hours. They said that they never saw such a bad island like St. Thomas. They also thought that it was like a 3rd world country. All I have to say is; Good luck if your traveling there. You will need it and bring TONS of cash or credit cards, you will need it.
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Date of stay: July 2021
Rooms
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Sleep Quality
Room Tip: Some rooms are owned by Pools and Pavilions and totally managed by the on-site management staff...
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Julia M wrote a review Dec 2019
10 contributions6 helpful votes
+1
I booked a unit at Pavilion and Pools for 5 days through Airbnb. The unit where we were supposed to stay got " water damage", therefore, we got offered another unit and were told that the units are the same. Nothing even close. On a third day of staying there I was pretty much done. The unit that we stayed in didn't have simple kitchen supplies (only one small pot and pan), holes in a walls, ants, old disgusting furniture and damp smelling bedding, small barely working air condition unit and water damage on a walls from pool which looked like didn't get any maintenance attention for a while. When I mentioned situation about the pool to service desk they told me that they will contact pool service but nobody came. The washer and dryer didn't work in laundry room so we couldn't do our laundry. The pictures on Pavilion and pools are misleading. I wouldn't never stay again in that place and wouldn't recommend it to anyone.
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Date of stay: December 2019Trip type: Travelled with family
6 Helpful votes
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PRICE RANGE
US$324 - US$390 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanU.S. Virgin IslandsSt. ThomasCharlotte Amalie
NUMBER OF ROOMS
25
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Frequently Asked Questions about Pavilions and Pools Villa Hotel
Which popular attractions are close to Pavilions and Pools Villa Hotel?
Nearby attractions include Lindqvist Beach (0.5 km), Virgin Islands Boat Rental (1.1 km), and Sapphire Beach (0.4 km).
What are some of the property amenities at Pavilions and Pools Villa Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Pavilions and Pools Villa Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Pavilions and Pools Villa Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pavilions and Pools Villa Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Pavilions and Pools Villa Hotel?
Conveniently located restaurants include Latte's In Paradise, The Tap & Still Redhook, and Pangea Terra Table Restaurant.
Are there opportunities to exercise at Pavilions and Pools Villa Hotel?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Pavilions and Pools Villa Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Pavilions and Pools Villa Hotel?
Many travellers enjoy visiting Blackbeard’s Castle (7.9 km), Frederick Lutheran Church (7.8 km), and Fort Christian (7.9 km).