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Sugar Bay Resort & Spa

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Sugar Bay Resort & Spa
Sugar Bay Resort & Spa
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1,015 Reviews from our TripAdvisor Community

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Showing 1,009: English reviews
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New York City, New York
Reviewed yesterday NEW

This was my first time staying in a All-Inclusive and I believe for the price we paid It was very reasonable. In fact, I would say it was very good deal. This resort is huge so be prepared to walk around a lot. Although they have this go cart that takes you up and down, It's quite refreshing to walk.Their...

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Helpful?
Thank TravelwithSonam
A TripAdvisor Member
Cleveland, Ohio
Level Contributor
1 review
Reviewed yesterday NEWvia mobile

Stayed at Sugar Bay March 19-24 2017. After reading some of the reviews I was somewhat skeptical about staying here but the friend I went with really wanted to stay somewhere all inclusive. I was pleasantly surprised that Sugar Bay ended up being a wonderful place to stay. The employees could not have been friendlier! Everyone I encountered seemed to...

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Thank A TripAdvisor Member
Reviewed 2 days ago NEW

We had a 6th floor room and the view was an ocean view. Very nice and the ground were well maintained. The pool and beach are were very nice and super clear Caribbean waters. Highly recommend the full face mask for snorkeling.

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Thank Craig T
Bethlehem, Pennsylvania
Reviewed 3 days ago NEW

So many of the employees were great people to meet and enjoy our stay with: Shout-outs to Francis, the best bartender we've ever met; Dennelle and Jason, the super fun activities personnel; and Ashma, smiley, energetic, and quite the dancer; just to name a few. They really made us feel welcomed. Food was pretty good, the omelet guy is fabulous...

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Thank Jill S
New York City, New York
Reviewed 3 days ago NEWvia mobile

Where do I begin.....I've stayed at a number of all inclusive resorts and for me it comes down to what your expectations are prior to booking which really lends itself to an accurate and fair review. Do your research, make phone calls, ask questions! Some of these places never promised things that people may have issue with, and therefore should...

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2Thank rempt1
Sayreville, New Jersey
Reviewed 5 days ago NEW

the room was very nice. Fantastic views clean. the staff was friendly, and went out of there way to help in any way they could. the mangers and staff had good advise of places to go, and sites to see out side the resort. overall the experience was very good.

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1Thank lopesmal24
Reviewed 5 days ago NEWvia mobile

The people are so friendly. The food was outstanding. Recommend getting all-inclusive because it pays for itself. The room was great and recently remodeled. Chicken, cats, and iguanas are around the resort but that didn't bother us.

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Thank Nate M
Reviewed 5 days ago NEW

The resort is very large and our first impression on check-in wasn't the best. The front desk check-in person needs some customer service training. Once we were checked in though, we met some very friendly staff who helped turn our frowns upside down. First, a big shout out to the very happy pool bar server Brei Anna. She was an...

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Thank Kathy K
Atlanta, Georgia
Reviewed 6 days ago NEWvia mobile

I booked a massage in the beginning of march. The staff was fantastic, the receptionist Denesa (I think) made me laugh from my entrance to leaving. My massage therapist Brenda was the bomb‼ definitely worth it.

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3Thank lidsayy_2
Reviewed 1 week ago NEW

We got a lot of problems with this hotel except for the staff. The staffs are really nice, especially Donna. She accompanied me to light my way through my room, cause the power is out and my phone is out of battery. My friends and I appreciated her efforts that she's looking for some ways just for our requests. We...

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1Thank Ashley Kelly C

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
At the Sugar Bay Resort & Spa, you can enjoy amenities including gorgeous inter-connecting pools, an award-winning spa, and private balconies! This St. Thomas resort is located just 15 minutes from the famous Mahogany Run Golf Course. Sugar Bay Resort & Spa is located on a secluded white beach with breathtaking, panoramic ocean, bay, and mountain views. The Sugar Bay Resort & Spa is the perfect destination for your next St. Thomas vacation! ... more   less 

Additional Information about Sugar Bay Resort & Spa

Address: 6500 Estate Smith Bay, 00802-1350, St. Thomas (Formerly Dreams Sugar Bay)
Region: Caribbean > U.S. Virgin Islands > St. Thomas > East End
Price Range: $272 - $700 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sugar Bay Resort & Spa 4*
Number of rooms: 294
Reservation Options:
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Also Known As:
Wyndham Sugar Bay Hotel
Wyndham Sugar Bay Resort St Thomas
Wyndham Hotel St Thomas
Wyndham St Thomas
Wyndham East End
East End Wyndham
Wyndham Sugar Bay St Thomas
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Bay Resort & Spa staff and other travellers.
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Questions? Get answers from Sugar Bay Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with ocean view is a must”
 of 5 bubbles TravelwithSonam, 26 Mar 2017 | Read review
“Get the ocean view, its great.”
 of 5 bubbles 663craigt, 25 Mar 2017 | Read review
“rooms with views of the water, very nice.”
 of 5 bubbles lopesmal24, 22 Mar 2017 | Read review
“ocean view”
 of 5 bubbles ashleykellyc, 20 Mar 2017 | Read review
“South side overlooking the ocean”
 of 5 bubbles Nona07, 20 Mar 2017 | Read review
5 of 5