We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Ritz-Carlton Club, St. Thomas

Certificate of Excellence
Prices from our online travel partners are not available
Our online travel partners don't provide prices for this accommodation, but we can search other options in East End
04/06/2017 05/06/2017
Show Prices
View Map
Add a photo
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

236 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for The Ritz-Carlton Club, St. Thomas
See the most recent reviews
Showing 234: English reviews
Chicago, Illinois
Reviewed 8 June 2016

The accommodations are very spacious! The service at the resort from the concierge, to the wait staff at all the restaurants, to the attendants to clean the rooms are FANTASTIC! We were truly home at the resort! We would definitely be thrilled to return to this property again in a heartbeat!

 Report
Helpful?
Thank Lisa H
Geneva, Illinois
Reviewed 1 June 2016

Once again, my husband and I enjoyed a world class stay at the Ritz Carlton residences. We have been coming to St. Thomas annually for at least 10 years and continue to choose to stay at the residences because of the well-appointed accommodations, wide range of resort facilities, and accommodating staff. I can't say enough about how helpful and friendly...

 Report
Helpful?
Thank Robin P
Ritz-Carlton Cl... S, Manager at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Robin P, Thank you so much for your amazing review of the Ritz-Carlton Club, St. Thomas. I am happy to hear that our Ladies and Gentlemen have been helpful and friendly during your last 10 years of vacationing here with us. We cannot wait to see you back again next year and all the years to come! -Bruce Benson,...

Huntsville, Alabama
Reviewed 18 May 2016

We have stayed here approx 8 times over the last 12 years, and love staying in the three-bedroom 3.5 bath residence. It allows our family plenty of space but all under one roof as opposed to having multiple hotel rooms when traveling. Nice beach, pools, restaurants, and spa. We like that it's located on the east end of the island,...

 Report
Helpful?
Thank Kelly R
Ritz-Carlton Cl... S, Manager at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Kelly R, Thank you for much for your wonderful review of our property. I am delighted to hear that you have come to visit us so frequently over the last 12 years. We hope to see you again back next year! - Bruce Benson, Director of Operations

Reviewed 16 May 2016

We have been to the Ritz Carlton Club in St Thomas 3 times over the past 3 years. The first 2 years were amazing ... 2016?? Not so amazing. The Ritz Carlton has just sold to a new company and you can tell the difference. We stayed for 8 days. Out of the 8 days 3 days the elevator got...

 Report
Helpful?
4Thank C c
Ritz-Carlton Cl... S, Manager at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear C c, Thank you for your review of our property. I apologize for the issues you faced during your stay here at the Ritz-Carlton Club, St. Thomas. I appreciate your feedback and I will pass it along to the respective departments. We hope to have you come back and visit us again soon! -Bruce Benson, Director of Operations

Northern Virginia
Reviewed 1 May 2016 via mobile

We just returned from our week long family vacation in a two bedroom residence. We traveled with my parents, a friend of ours and my daughter who celebrated her first birthday on this trip. The service was fantastic, every step of the way. We checked in with a ton of bags, plus groceries that we picked up on the way...

 Report
Helpful?
2Thank Jenilla
Chester, New Jersey
Reviewed 12 April 2016

Our week long stay was exceptional. We stayed in a 3 BR unit on the 3rd floor of the Iris Building. We enjoyed the beach and the pool. The beach staff will provide "set ups" that include a chair cover and a towel. Foam rafts and floating chairs are available. There is a feature pool, a baby pool and a...

 Report
Helpful?
2Thank Hoyaken
Ritz-Carlton Cl... S, Manager at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear Hoyaken, Thank you for review. I am delighted to hear that your week here with us was exceptional! Our Club Reception on Monday nights is one of my favorite events so I am glad that you were able to enjoy it as well. I appreciate your feedback regarding the response time with the grill. I will make sure to...

nj
Reviewed 7 April 2016

This is our 5th time staying on the Club side. Had an awesome housekeeper Elvi who did a great job. They've added additional lounge chairs to the beach and these awesome floats for the pool and ocean. Giant Jenga was a great addition and used a lot my family. The Easter Egg hunt was fun and sweet. The snapper dinner...

 Report
Helpful?
3Thank qwes
Ritz-Carlton Cl... S, Manager at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear qwes, Thank you for your detailed review. am especially glad that your family enjoyed our Easter egg hunt. It is an event that the Ladies and Gentlemen look forward to every year during Easter time! I appreciate your feedback and I will make sure to pass it along to the respective departments. We hope to see you back soon...

Chicago, Illinois
Reviewed 5 April 2016

We rented a suite in the Haleconia building ,2 bedrooms and 2 bathrooms and honestly, it was like a fully furnished ,deluxe apartment! Spotless clean, fully stocked kitchen with a stove top,microwave, pop up toaster,blender, all the crockery and silverware you could need,cleaning supplies and a closet with laundry ( with laundry soap!). Location: 5 min from red hook which...

 Report
Helpful?
1Thank smile_in
Ritz-Carlton Cl... S, Manager at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear smile_in, I appreciate your very detailed review. I will pass along your feedback to the respective departments so we can work on fixing the problems you encountered during your stay. We hope to see you back in St. Thomas soon! - Bruce Benson, Director of Operations

Atlanta, GA.
Reviewed 28 March 2016

My daughter and I spent five wonderful days in a two bedroom, 2 1/2 half bath condo. The condo was perfect and extremely clean. We were steps from the beach and were able to find chairs each day, however, you can reserve a chair from the towel hut the night before. We didn't learn about this until later in the...

 Report
Helpful?
1Thank GA.Familyof5
Ritz-Carlton Cl... S, Manager at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear GA.Familyof5, Thank you so much for your detailed review. I am happy to hear that our ladies and gentlemen made your stay relaxing and enjoyable. We hope to see you back at Christmastime here in St. Thomas! - Bruce Benson, Director of Operations

Akron, Ohio
Reviewed 28 March 2016

I rented a fifth floor two bedroom unit through VRBO and the accomodations, service, and amenities exceeded all expectations. I have stayed at the hotel twice over the years and I think staying at the Club was a better experience. The pelican bar and the Grand Palazzo dining facility that the owners have opened we great. The drinks at the...

 Report
Helpful?
1Thank kramercrew
Ritz-Carlton Cl... S, Manager at The Ritz-Carlton Club, St. Thomas, responded to this review

Dear kramercrew, Thank you for your review! I am happy to hear that you enjoyed your stay here with us at the Club, specifically your trip to Virgin Gorda. It is one of my favorites! We hope to see you back here with us very soon. - Bruce Benson, Director of Operations

231 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (221)
Viewed
View from Room (25)
Viewed
Dining (5)
Viewed
Pool/Beach Area (33)
Viewed
Hotel & Grounds (36)
Viewed
Room/Suite (13)
Viewed
Bathroom (6)
Viewed
0:48
Videos (2)
Viewed
Other (101)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Other (10)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near East End
1.0 km away
Secret Harbour Beach Resort
0.4 km away
Elysian Beach Resort
Elysian Beach Resort
#3 of 5 in East End
592 reviews
0.2 km away
The Ritz-Carlton, St. Thomas
The Ritz-Carlton, St. Thomas
#3 of 22 in St. Thomas
996 reviews
Show Prices
Show Prices
Show Prices
3.5 km away
Point Pleasant Resort
Point Pleasant Resort
#1 of 5 in East End
674 reviews
8.3 km away
Frenchman's Reef & Morning Star Marriott Beach Resort
8.2 km away
Marriott's Frenchman's Cove
Marriott's Frenchman's Cove
#1 of 7 in Charlotte Amalie
1,400 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Breathtaking natural beauty right on the beach. A bounty of outdoor adventure with perpetually perfect climate are just a few of the reasons why St. Thomas attracts the savy traveler from around the world. Everything the Ritz Carlton is famous for but raised to a higher level in these stunning private residences. ... more   less 

Additional Information about The Ritz-Carlton Club, St. Thomas

Address: Great Bay, 00802, St. Thomas
Region: Caribbean > U.S. Virgin Islands > St. Thomas > East End
Number of rooms: 105
Also Known As:
The Ritz-Carlton Club, St. Thomas Hotel u.s. Virgin Islands
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Club, St. Thomas staff and other travellers.
25 questions
Ask a question
LI, NY
1 month ago
Mystic CT
1 month ago
Westlake, Ohio
1 month ago

See all questions (25)

Questions? Get answers from The Ritz-Carlton Club, St. Thomas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms and locations are terrific we were on first floor across from pools, never a problem with excessive noise etc”
crock28459, 10 Apr 2017 | Read review
“We stayed at the villas, not the hotel. I don't believe there is a bad room/villa on the property. Ocean front.”
AJ1854, 9 Mar 2017 | Read review
“We had a corner room on the top floor”
NuclearMamma, 14 Feb 2017 | Read review
“Glass doors keep pool and ocean noise out. Higher floors have the best views due to palm trees.”
brainman64, 17 Jan 2017 | Read review
“We stayed on the 4th floor in the Iris building. Perfect location to the Villa side bar and pool. Great view.”
Shelly1210, 13 Jul 2016 | Read review
5 of 5