We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Westin St. John Resort

Certificate of Excellence
GreenLeadersPlatinum level
11/06/2017 12/06/2017
1 room 2 adults 0 children
No availability for your dates from these sites
Compare best prices from top travel sites
and 1 more site!
Management photos
The Westin St. John Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,706 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,691: English reviews
Start your review of The Westin St. John Resort
 Click to rate
Delaware, USA
Reviewed 5 days ago NEW

I will start off saying my husband and I had a great trip to St. John. I highly recommend the island! We are not property owners but did use SPG credit card points to book our stay. Here are my pros and cons. Pros 1. Location is convenient. Short $5 taxi ride into town, always outside the lobby and in...

 Report
Helpful?
1Thank giulianova84
Agoura Hills, California
Reviewed 1 week ago

I am a Westin timeshare owner and booked this property for a trip with 6 girlfriend all moms. Although I had been to this property 2 times prior with my family of 4, the improvements and updates to make this an all villa property has made it my favorite property in the Westin Villa portfolio. There was only minor construction...

 Report
Helpful?
Thank suzanne C
Saint Louis, Missouri
Reviewed 1 week ago

I own a Weston property, just not here, so that may or may not play into my review. It is a lovely property and we were SO LUCKY to get a first floor room on the beach. BLDG 16. WIFI was great, A/C terrific, all the kitchen amenities we could want in a room. FYI! Only a convection oven, so...

 Report
Helpful?
Thank Pd63123
North Branford, Connecticut
Reviewed 2 weeks ago via mobile

We stay d here for a few nights for our honeymoon. Parts of it were under construction, by the pool. I've stayed at many Westins before and I have to say I was not as impressed with this one. The staff was not overly friendly. We had come from another island and they had treated us like royalty being on...

 Report
Helpful?
Thank kellybarbs
Samuel H, General Manager at The Westin St. John Resort, responded to this review

We appreciate you relating your experience with us. On such a special occasion, you should have felt special and appreciated. I’m sorry this is not the experience you had with us. You should have received special recognition during your stay with us. I am pleased to hear you appreciated the location of your villa.

The Villages, Florida
Reviewed 2 weeks ago via mobile

The Westin St. John is a lovely resort. Three very nice restaurants, a Marketplace where you can pickup all sorts of goodies, including pizza, sandwiches, coffee, salads, desserts, snacks, ice cream, soda, beer, picnic baskets, just about anything. The resort is lush with tropical plants and flowers. A beautiful 1/4 acre pool, great beach, a marina with great excursions, all...

 Report
Helpful?
Thank BuckeyeFan4ever48
Lakeland, Tennessee
Reviewed 2 weeks ago via mobile

As always, another great stay at the Westin St. John. We always love coming here. Staff are so friendly and helpful. Plus we always meet new friends. Rooms are well appointed and comfortable and the support of Cruz Bay Watersports right on site is icing on the cake.

 Report
Helpful?
Thank ngbtn
Brentwood, Tennessee
Reviewed 2 weeks ago via mobile

Our first time to stay here. We had a 3 bedroom villa with a private pool. No view from the unit. The wifi was a terrible experience as it was very weak at our villa and would constantly drop. It was much better by the main pool. We ordered room service only once...it was over an hour late and everything...

 Report
Helpful?
Thank bdcdaddy
Samuel H, General Manager at The Westin St. John Resort, responded to this review

Thank you for your review. I’m sorry we didn’t meet your expectations for your three bedroom villa accommodations. We have different phases of villas and they all have different layouts, perhaps next visit we can confirm your preference. Overall it sounds like you enjoyed your stay, but thank you for sharing the areas where we can improve.

Lexington, Kentucky
Reviewed 3 weeks ago

We traded into one of the hillside villas via timeshare, and loved this place! The resort was very well maintained and beautiful, the villa was very clean and had a gorgeous view of the bay. The golf cart shuttle up the hill came in handy a few times. Renting a jeep made for easy trips to other beautiful sites on...

 Report
Helpful?
Thank Drew S
Moorestown, New Jersey
Reviewed 3 weeks ago

We visited this resort as a family for Spring Break in April of 2017 and were less than impressed by our experience at this Westin. We are Platinum Starwood SPG members and travel extensively to Starwood resorts throughout the world. The island is beautiful, the property is nice with a nice beach. With the exception of Knox and Ollie's, the...

 Report
Helpful?
1Thank handhos
Samuel H, General Manager at The Westin St. John Resort, responded to this review

It is very unfortunate you had such a negative experience at our resort. Our goal is to have each and every guest leave us feeling refreshed, anticipating their return for another great stay. I’m sorry this was not how you felt. We are striving to improve on enhancing the guest experience. Thank you for sharing your feedback, we hope someday...

Reviewed 3 weeks ago via mobile

Beautiful property with a nice beach and pool. There are grills on site with a market not far off the property. Rooms and common areas were kept in excellent shape and the staff is very attentive. Highly recommend.

 Report
Helpful?
Thank Eatingallover

1,559 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1451)
Viewed
Pool/Beach Area (368)
Viewed
Room/Suite (182)
Viewed
View from Room (101)
Viewed
Hotel & Grounds (252)
Viewed
Family/Play Areas (6)
Viewed
Dining (38)
Viewed
Bathroom (29)
Viewed
Other (475)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (93)
Viewed
Amenities (6)
Viewed
Beach (1)
Viewed
One Bedroom King Suite (24)
Viewed
Pool (10)
Viewed
Poolside room (27)
Viewed
Dining (16)
Viewed
The Hotel (9)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (4)
Viewed
Family/Play Areas (1)
Viewed
View from Room (1)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Other (3)
11/06/2017 12/06/2017
Hotels you might also like...
Also consider these accommodations in or near Cruz Bay
1.2 km away
Sea Shore Allure
Sea Shore Allure
#5 of 5 in Cruz Bay
121 reviews
7.0 km away
Secret Harbour Beach Resort
5.8 km away
The Ritz-Carlton, St. Thomas
Show Prices
Show Prices
Show Prices
14.3 km away
Frenchman's Reef & Morning Star Marriott Beach Resort
2.3 km away
Caneel Bay Resort
Caneel Bay Resort
#1 of 1 in Caneel Bay
688 reviews
1.5 km away
Gallows Point Resort
Gallows Point Resort
#2 of 5 in Cruz Bay
838 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on 1,200 feet of private beach, The Westin St. John Resort makes for the perfect island retreat. Stay in spacious rooms with ocean views from private balconies or patios. Guests can enjoy complimentary Wi-Fi available in all rooms. ... more   less 

Additional Information about The Westin St. John Resort

Address: 300B Chocolate Hole, Cruz Bay 00830, St. John
Region: Caribbean > U.S. Virgin Islands > St. John > Cruz Bay
Price Range: $766 - $1,482 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin St. John Resort 4*
Number of rooms: 146
Reservation Options:
TripAdvisor is proud to partner with Kognitiv US Corp, TravelUp, getaroom.com and HotelQuickly so you can book your The Westin St. John Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin St. John Resort & Villas Hotel Cruz Bay
Westin St. John Resort And Villas
Westin Cruz Bay
Cruz Bay Westin
St John Westin
The Westin St. John Resort Cruz Bay
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Westin St. John Resort staff and other travellers.
76 questions
Ask a question

See all questions (76)

Questions? Get answers from The Westin St. John Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Large property, shuttles everywhere, new Sunset villas if you want to be closer to the pool and beach.”
suzannec780, 22 May 2017 | Read review
“Bring a smile”
SaltyDog54, 1 May 2017 | Read review
“We loved our first floor room as it seemed more spacious than the townhouse style.”
303vickiei, 29 Apr 2017 | Read review
“Look into the 3 bedroom "pool villas", which have their own small pools”
davidpX680IU, 11 Apr 2017 | Read review
“Ask for rooms on the beach side of the road.”
shfine, 16 Mar 2017 | Read review
5 of 5
Check these sites for availability
VisitUSVI
travelup.com
getaroom.com
*Disclaimer
Prices are for 1 room, 2 adults
Change dates