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One & Only Ocean Club

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766 Reviews from our TripAdvisor Community

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Showing 681: English reviews
New York
Reviewed 5 October 2016 via mobile

Lovely stay with friends, great service and terribly expensive drinks and food. If this was someplace exotic, I'd understand but $12 for a cappuccino, not so much! I understand that this is considered the nicest hotel in the Bahamas, but come on, it's right near the Vegas-like Atlantis and unless you stay in your hotel, you're quickly reminded why you...

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3Thank lostnyctraveler
Denver, Colorado
Reviewed 4 October 2016

The O&O is one of the finest hotel's I've had the pleasure to be a guest of. Our go to hotels include Westin, JW and occasionally a Ritz or rosewood property. The rooms are what you would expect in a high end property. Beautiful views, spacious area's, high end products in the bath, etc. What separates the O&O is the...

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1Thank johharri
John C, General Manager at One & Only Ocean Club, responded to this review

Dear johharri, We are truly humbled by your kind words. From our elegant accommodations with sweeping views of the ocean to our exclusive amenities and central location, we are elated your stay went beyond your expectations. Providing our guests with an extraordinary level of service is always an honor. We hope you will join us for another memorable stay at...

Ponte Vedra Beach, Florida
Reviewed 4 October 2016 via mobile

My wife and I have been going to the Ocean Club for years and it keeps on getting better. Our latest visit met with the new infinity pool and ocean front restaurant that were sorely needed and outstanding. We stayed in the recently refurbished Hartford Wing and the room was well appointed and had a modern Caribbean feel. A really...

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Helpful?
Thank ccaitken
John C, General Manager at One & Only Ocean Club, responded to this review

Dear ccaitken, We appreciate your lovely review. We truly appreciate your loyalty and It is always a pleasure to welcome you back at One&Only Ocean Club. We are thrilled our newly renovated Hartford Wing, New Ocean Pool and Ocean Grill exceeded your expectations. Your feedback regarding our fitness center has been noted for moving forward. We look forward to our...

Reviewed 3 October 2016 via mobile

This was our second One & Only resort having been to Hayman island in Australia recently. This left Hayman Island for "dead" on rooms , staff and food ,and the beach and pool relaxing locations. The Bahamians are delightful and friendly people with a lovely turn of phrase Get to Exuma as well for the wildlife experience I'd highly recommend...

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Helpful?
Thank Steadpc
John C, General Manager at One & Only Ocean Club, responded to this review

Dear Steadpc, Thank you for sharing your thoughts. From our elegantly appointed accommodations to the delectable flavors in our restaurants and relaxing by our stunning pools, we are elated your expectations were exceeded in every way throughout your stay. We would be delighted to welcome you back to One&Only Ocean Club for another unparalleled experience. Sincerely, John Conway General Manager

Reviewed 27 September 2016

Its paradise. Enough said. The installation is perfect, its the best hotel I ever stayed in so far. The only issue is that the service is extremely slow I guess its the island vibe so its understandable.

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Thank Gaby F
John C, General Manager at One & Only Ocean Club, responded to this review

Dear Gaby F, We are grateful for your kind words. It is marvelous to hear your experience far exceeded your expectations. Your feedback has been noted and we hope to have the pleasure of welcoming you back to One&Only Ocean Club in the future. Sincerely, John Conway General Manager

Greenville, South Carolina
Reviewed 26 September 2016 via mobile

Went there for anniversary trip a few weeks back. Everything was done to the highest of quality. Anthony our butler was incredible. Only suggestion is to improve the food and the service at Dune, the main restaurant on property. Too crowded and not up to rest of the resort.

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Thank GVL007
John C, General Manager at One & Only Ocean Club, responded to this review

Dear GVL007, We are delighted you chose to celebrate your anniversary at One&Only Ocean Club. It sounds as though your expectations were exceeded throughout and we will share your kind words with Anthony. Your feedback regarding your experience at Dune has been noted and has been passed along will be reviewed by our Food & Beverage management team. We hope...

New York
Reviewed 25 September 2016

There are not enough good things that I can say about this hotel. Everything is spectacular, from beginning to end. We have come to Paradise Island many times (always at the Atlantis) but this was our first time at the Ocean Club. Going forward, this will be the only hotel we will ever return to on the island. Where do...

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5Thank SJL369
John C, General Manager at One & Only Ocean Club, responded to this review

Dear SJL369, Thank you for taking a moment to share the details of your stay. It is marvelous to hear that your visit was remarkable from the moment you arrived. We are elated you had the opportunity to enjoy many of our unique offerings including our delectable cuisine, calming spa treatments, state-of-the-art fitness center and glistening swimming pools. It was...

Garnet Valley, Pennsylvania
Reviewed 24 September 2016

We had a great visit to the Ocean Club and look forward to a prompt return. We visited this resort before their recent remodel and were very impressed with the new OC. Further, the staff was universally fantastic. Nothing was too much trouble. Beautiful grounds, great suite in the Crescent wing and Dune restaurant was exceptional. Quiet, beautiful and friendly...

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1Thank EBandB
John C, General Manager at One & Only Ocean Club, responded to this review

Dear EBandB, Thank you for your review and return visit. It is excellent to hear you were impressed with our updates, as well as our outstanding service. We are pleased you enjoyed your meal at Dune by Jean-Georges Vongerichten, as well as your elegantly appointed accommodations. It would be a pleasure to have you back at One&Only Ocean Club in...

Founex, Switzerland
Reviewed 21 September 2016

very well maintained resort, but lousy and unprofessional service in the main restaurant. Main restaurant was dirty, with endless waiting times. The resort doesn't seem to have a good management. Nobody seems to be responsable.

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10Thank SIM444
John C, General Manager at One & Only Ocean Club, responded to this review

Dear SIM444, We appreciate your thoughts. We are troubled to hear of the uncharacteristic level of service you encountered while staying at our property. At your earliest convenience, please contact me directly at John.Conway@oneandonlyoceanclub.com to discuss your experience further. I look forward to speaking with you. Sincerely, John Conway General Manager

New York City, New York
Reviewed 21 September 2016 via mobile

The One & Only is absolutely stunning and the service is fantastic - except at the spa. I have rarely experienced such poor communication before while trying to book and pay for appointments at any upscale hotel spa. Overview: My husband and I booked two facials and massages (in person) for 10am the following day, but when we arrived, one...

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5Thank ecmalpa
John C, General Manager at One & Only Ocean Club, responded to this review

Dear ecmalpa, Thank you for sharing your feedback. While we are pleased you enjoyed calming treatments at our spa, please accept our apologies for any challenges you encountered otherwise. Providing our guests with an effortless experience is very important to us. At your earliest convenience, I invite you contact Ms. Shaniel Gibson at Shaniel.Gibson@oneandonlyoceanclub.com so we may discuss your visit...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Under the deep blue of an endless Bahamian sky, wrapped in the turquoise waters of an exuberant sea, One&Only Ocean Club nestles peacefully along a shore of delicate white sand beach...a treasured sanctuary of privileged perfection. With newly, enlarged Hartford Wing rooms and the addition of a new shoreline infinity pool and Ocean Grill, the resort has taken its legendary sophistication and contemporary elegance to an unsurpassed level in the Caribbean. The resort was once the private estate of A&P heir Huntington Hartford II. Today, this alluring beachfront hideaway reflects the glamorous ambiance and posh exclusivity of a grand estate, welcoming generations of the world's travelling elite. Expansive manicured lawns and towering coconut palms provide an enchanting backdrop to the pristine beaches of Paradise Island. Here, service is elevated to a fine art form by a gracious staff. Warm and inviting accommodation plus 3 and 4-bedroom residential-style villas are ideal for couples and families alike. The dining options at One&Only Ocean Club are renowned and unforgettable featuring the imaginative cuisine of chef Jean-George Vongerichten. One&Only Ocean Club is a playground for world-class golf, tennis, spa, and off property water-sports. The spectacular blue waters of the Caribbean are the elixir of Bahamian life! ... more   less 

Additional Information about One & Only Ocean Club

Address: One Casino Drive, New Providence Island
Region: Caribbean > Bahamas > New Providence Island > Paradise Island
Price Range: $994 - $4,001 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — One & Only Ocean Club 5*
Number of rooms: 107
Reservation Options:
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Also Known As:
One And Only Ocean Club
One & Only Ocean Club Hotel Paradise Island
One Only Ocean Hotel
Ocean Club Bahamas
One Only Ocean Resort
One Only Bahamas
One Only Ocean Club Bahamas
One & Only Ocean Club Paradise Island, Bahamas
Hotel Style:
#3 Top resorts Hotel in Paradise Island
#4 On the Beach Hotel in Paradise Island
#4 Spa Hotel in Paradise Island
#5 Luxury Hotel in Paradise Island
#5 Romantic Hotel in Paradise Island
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Questions & Answers

Here's what travellers have asked, with answers from One & Only Ocean Club staff and other travellers.
21 questions
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Liverpool, United Kingdom
Williamsburg, Virginia
over a year ago

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Questions? Get answers from One & Only Ocean Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hartford Wing Garden view are very quiet”
 of 5 bubbles lisapacht, 25 Feb 2017 | Read review
“All rooms are amazing:)”
 of 5 bubbles Gin2busy, 26 Jan 2017 | Read review
“Beachfront rooms on the first floor opening out to the sea.”
 of 5 bubbles SJL369, 25 Sep 2016 | Read review
“Oceanfront rooms”
 of 5 bubbles 43delbare, 19 Sep 2016 | Read review
“Ocean View Room was breathtaking.”
 of 5 bubbles dangal90, 13 Sep 2016 | Read review
5 of 5