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The Reef Atlantis, Autograph Collection

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1,452 Reviews from our TripAdvisor Community

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Showing 1,338: English reviews
Reviewed 1 week ago via mobile

We are here now. Since the arrivel nothing goes right, we book a room with ocean room got a treble view, waiting on a Manger call for few hours , wich happend 8 hours later when I fool to sleep, wanted to celebrate my wife birth day in the best way (600$ a night) and you get something that not...

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Helpful?
Thank zvi r
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi Zvi r, We are disappointed that your experience at Atlantis did not live up to your personal expectations. We will pass your review along to our employee training departments as we look to maintain Atlantis at the highest standards for all of our guests and we do hope you will consider joining us again so that we can deliver...

Washington, DC
Reviewed 1 week ago

Our party of 10 had a spectacular Thanksgiving at the Atlantis resort from 11/23-11/27. Our party consisted of 4 adults and 6 cousins ranging in age from a college student to a 9 y/o. We stayed at the Reef in 3 rooms, with 2 connecting and the 3rd just down the hall. The rooms were spacious and comfortable. We would...

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Helpful?
1Thank momofboys_11
Richmond Hill, Canada
Reviewed 1 week ago

We traveled to the Reef Atlantis at the end of November to celebrate my mom's 60th birthday. We were a group of 10 people, booking a total of 3 rooms. Overall, the hotel was very good. My family booked the one bedroom harbour view, which was very spacious and comfortable. It had 2 bathrooms (both with showers) which was very...

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Helpful?
2Thank Tiziana G
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi Tizaiana G, It was a pleasure welcoming you to Atlantis! We are thrilled that you chose to spend such a special occasion with us and it sounds like you enjoyed your trip with your group. For those reading this review, Atlantis has 5 hotels offering a variety of room accommodations to fit all preferences and budgets – Beach Tower...

Reviewed 1 week ago

We stayed in a 2 bedroom suite at the Reef for 11 days in October. The facilities were nice and very comfortable. My only complaints are that the coffee maker was hit and miss as far as working and the dishwasher needed minor repairs. There was a free laundry room on the second floor. If was off season, so it...

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Helpful?
1Thank kathyh760
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi kathyh760, Thanks for joining us at Atlantis! It sounds like The Reef was a great choice for your visit to paradise with home-like amenities such as an in-room kitchen and microwave. For those reading this review, Atlantis has 5 hotels offering a variety of room accommodations to fit all preferences and budgets – Beach Tower (value), Coral Towers (moderate),...

Smithville, Missouri
Reviewed 2 weeks ago

We stayed for 6 nights at the Reefs Tower, which is a private residence tower that rents its apartments. We had joined rooms with a complete kitchen. Make sure you request the Caribbean side for beautiful sunsets. Maid service was very good, and beyond a few small maintenance issues, that were handled promptly, it was a great place to stay....

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Helpful?
Thank bradh1858
Lebanon, Tennessee
Reviewed 2 weeks ago

Great Property, short walk to everything fun. Friendly staff and exceptional service. We had a great time and look forward to returning as soon as we can. The clean up after hurricane matthew was exceptional. The resort was well taken care of.

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Helpful?
2Thank Beirutjack83
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi Beirutjack83, It was a pleasure welcoming you to Atlantis! We are delighted that you had such a fun time with us and that you also had great interactions with our staff. We are thankful the resort only sustained minimal impact from Hurricane Matthew and are glad that our guests, employees, and marine life remained safe throughout the storm and...

New York City, New York
Reviewed 2 weeks ago

Firstly let me say that Atlantis is truly a paradise and it's everything you'd expect it to be. The hotel and the grounds are all spectacular and you are surrounded by magic everywhere you turn. Part of the appeal of Atlantis is its 'larger than life' amenities, which as beautiful as it is...is also VERY costly. The room we had...

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Helpful?
2Thank Brian J
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi Brian J, It was a pleasure welcoming you to paradise! We agree that Atlantis must be seen to be believed and it sounds like you were able to enjoy much of what our property has to offer. Please know, now guests can enjoy all the wonder of Atlantis with three great dining plans offering full breakfast and dinner at...

Weymouth, Massachusetts
Reviewed 2 weeks ago

It's an awesome location on this beautiful resort. It is a little bit of a walk to the casino and restaurants but the views from this resort are just gorgeous! There is no restaurants other than Starbucks at the Reef but you can take a shuttle which is no problem. Our room was on the 17th floor on the ocean...

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Helpful?
1Thank shkelley187
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi shkelley187, Thanks for joining us at Atlantis! It sounds like you had a fantastic stay at The Reef and the view from your room must have been breathtaking. We are also pleased that you had great experiences with our staff so we look forward to welcoming you back to paradise on future trips. - The Reef Atlantis Management Team

Kansas City
Reviewed 2 weeks ago

We stayed at the Reef for a week for a business conference/vacation in mid November. Our room was a one bedroom suite with a view of the dolphin lagoon and the cruise ship port. Our suite was well appointed and most of all very clean. The resort has the feel of an all inclusive resort, but everything is a la...

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Helpful?
1Thank gregh53
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi gregh53, It was a pleasure welcoming you to Atlantis. We are delighted that you were able to mix both business and pleasure during your time at The Reef and it sounds like the view from your room was spectacular. Please know that a list of our dining options are included in the Daily Atlantean, available at each hotel's front...

Tillsonburg, Canada
Reviewed 3 weeks ago

The view is amazing. The room size is great. Could us a little upgrading. Many of the lights did not work properly in our room and bathroom. The carpet had cigarette burns in it even though we were in a non smoking room. The bed and room was comfortable. We had a large balcony and could see the dolphins from...

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Helpful?
1Thank Kimmys639

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located directly on Paradise Beach, guests of The Reef Atlantis enjoy miles of white sand and ocean in their backyard with all the wonder and excitement of Atlantis on their front doorstep. The Reef features studios, one and two bedroom suites that offer all the conveniences of home with a full kitchen or kitchen area complete with linens, cookware, table settings, refrigerator and private balconies with water views. Guests of The Reef enjoy a semi-private pool, shared only with The Cove Atlantis and a Starbucks lounge. ... more   less 

Additional Information about The Reef Atlantis, Autograph Collection

Address: 1 Casino Drive, New Providence Island
Region: Caribbean > Bahamas > New Providence Island > Paradise Island
Price Range: $761 - $2,632 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Reef Atlantis, Autograph Collection 4.5*
Number of rooms: 497
Reservation Options:
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Also Known As:
The Reef Atlantis Hotel Paradise Island
Reef Atlantis Paradise Island
The Reef Atlantis, Autograph Collection Paradise Island, Bahamas
Hotel Style:
#1 Spa Hotel in Paradise Island
#1 Romantic Hotel in Paradise Island
#1 Luxury Hotel in Paradise Island
#1 Casino Hotel in Paradise Island
#1 On the Beach Hotel in Paradise Island
#2 Family Hotel in Paradise Island
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Atlantis, Autograph Collection staff and other travellers.
61 questions
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Arlington, VA

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Questions? Get answers from The Reef Atlantis, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner room had a fantastic wrap around balcony.”
 of 5 bubbles momofboys_11, 30 Nov 2016 | Read review
“check your room for broken items BEFORE unpacking all of your belongings”
 of 5 bubbles 174tizianag, 30 Nov 2016 | Read review
“We were on 3rd floor of the The Reefs Tower-very quiet. The A/C had to have been fairly new as you could barely hear it.”
 of 5 bubbles bradh1858, 22 Nov 2016 | Read review
“The higher the better in my opinion.”
 of 5 bubbles shkelley187, 21 Nov 2016 | Read review
“The Reef is the farthest hotel property from the conference center; 20 minute walk, FYI.”
 of 5 bubbles gregh53, 20 Nov 2016 | Read review
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