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1 Sea Horse Lane Lucaya, Freeport Grand Bahama Island
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Traveller (2727)
Pool & Beach (694)
Room & Suite (577)

About

#4 of 15 hotels in Freeport
Location
Cleanliness
Service
Value
Grand Lucayan Bahamas is an elegant resort set on 7.5 tropical acres of sandy coastline and spectacular oceanfront. This 542-room hotel delivers the ambiance of the islands with all of the style and amenities you expect in a resort destination.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Children Activities (Kid / Family Friendly)
Parking
Wifi
Paid wifi
Hot bath
Infinity pool
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Happy hour
Outdoor dining area
Poolside bar
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
Wardrobe / wardrobe
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Great View
Languages Spoken
English
3140Reviews400Q+A100Room tips
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SeeDworld2 wrote a review Nov 2022
Memphis, Tennessee82 contributions38 helpful votes
The resort is “Hit & Miss” the resort is still recovering from previous hurricane’s which hit the area. Only one side of the resort is in operation. Local shops within walking distance or a short ride. Most of which was closed on Saturday & Sunday. Check in was easy, the clerk was very attentive & welcoming. The beach access was just steps from our room, DJ was live and played a variety of music, the bar area was top notch, food was good as well—- staff did their absolute best to keep up with the demand. Dinner for the evening was great — great menu, drinks & cocktails were excellent. First night the exception that our door would not lock and could be accessed from the outside & maintenance had to repair it so that made me very uncomfortable (was not move to a new room). Day two breakfast was good, staff was attentive. Booked a day tour through the concierge in the lobby….very disappointed as we did not get to see any of the things in which she mentioned—- only toured the local neighborhoods so I guess that was the city tour — the driver kept getting phone calls during our tour. The second night stay was “HORRIBLE”!!!! Children were running & talking loudly outside our doorway. About 10pm noise from upstairs sounded like a wrestling match, almost to the point like someone was throwing furniture, after about an hour we Called security. There were several large groups with children & this put a damper on our R&R time. People really should control their kids!!! Or the hotel staff should separate or put them away from other guess. Up on check out we waited & waited for a taxi which the desk clerk say she call or a shuttle that never came, people were been dropped off but no one was taking anyone back to the port….finally the gentleman that had been waiting the entire hour that we sat waiting on a taxi decided to drive us back to the port. SMH wow! Items for sale at the port are very over priced! Even on the last day it seems as they were hurting for a sale.
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Ask for a room away from large groups
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Lamar M wrote a review Nov 2022
Great hotel!!!! VERY CLEAN and spacious!! I've tried taino and other but Grand Lucayan is hands down the BEST ! If you travel with family or friend make sure to stop here! Market within walking distance!! Awesome day passes!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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skyenus wrote a review Aug 2022
Nashville, Tennessee19 contributions7 helpful votes
+1
Grand Lucayan greeted us with open arms and happily accommodated our hotel shuffle. Hurricane Dorian and COVID all but destroyed tourism but you’d never know by the warm welcomes, joy and optimism shared with us. Darrell, Kendra and Christopher were some of our favorites (only to name a few, we wish I could remember all our friends names) so much it was actually sad to say goodbye. Amenties: lap pool, one swimming pool (so easy & safe to find your older kids, no hunting around like a big resort), shuffle board, chess and a fun DJ who keeps it family friendly while still fun for adults. The food! It was all fantastic. Want a drink? Name it and they’ll make it. No one batted an eye when my mother downed at least three cases of Light Sands in a can during our 3 day stay. The grounds of the hotel are absolutely stunning from the view of your room, the restaurant or the beach & pool. The rooms are immaculately clean. The beds are comfortable. The towels are plush. The hotel is safe. While they recommend it, honestly we never felt the need to lock our first floor sliding door and easily went in/out to the beach without any worries. Lastly, during our stay we had pleasure of seeing some very important guests at the hotel. Aside from our own self consciousness that we should cover up & look more fancy, the staff never once made us feel less worthy or unimportant. Our service maintained the A+++ quality despite the pressure they probably felt to make everything perfect for their other guests. I love to travel. I’ve seen awful hotels, mediocre hotels and wonderful hotels. This hidden gem is hands down in the top 3 - not just for all of the above but for everything I haven’t including due to space. We wish them only the very best and hope we can return one day with the same ambience as this stay.
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Date of stay: July 2022
Value
Service
Sleep Quality
Room Tip: They are all perfect. Ours was ocean and lovely but the rest are most likely equally the same!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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klystiuk wrote a review Jul 2022
Hartwell, Georgia5 contributions4 helpful votes
After staying one night at a nearby resort, we changed plans in attempt to salvage our vacation. From the moment we called the Grand Lucayan until we left 4 days later, it was a wonderful experience. The resort while still not fully operational due to the Hurricane a few years ago, still had the Lighthouse Point of the resort still open. The rooms and grounds were nice, views exceptional, but the best part of the resort was the staff. They truly were wonderful, seeming to go above and beyond to take care of you, even while relaxing by the infinity pool. I did want to mention in particular, the three employees that really stuck out to us that were absolutely amazing and went out of their way to accommodate us were (and I apologize if I misspell or get this wrong) Shakeera, Latoya, and Skakina. You guys bring the resort to a new level. Thank you all so much for making my wife and my anniversary special. This is truly a luxury property, that is quiet and relaxing. Plan to return when the rest of the resort is in full operation.
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Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Dan Aran wrote a review Jul 2022
Pembroke Pines, Florida9 contributions7 helpful votes
This resort was quite a find. Located on the beach, beautiful waterfront rooms. We’d purchased their all-inclusive package which was worth it. Limited food options on the resort, but the food was awesome. Didn’t care for the sugary cocktails. The higher-end liquor brands were not included in the all-inclusive package. The staff, extremely friendly and courteous. We were lucky it was a slow week when we got there, with just a handful of guests which surprised us. Probably as we were there during the week after a long weekend. Looking forward to going back. Highly recommend this place!!!
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Looks like the ownership of the resort had just changed when we were there and the new management...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marcia Y wrote a review May 2022
Davie, Florida4 contributions4 helpful votes
Lighthouse Pointe at Grand Lucayan Resort is an amazing property. It is beautiful and extremely well kept. It is a fantastic place to visit, and we highly recommend this resort! The atmosphere was very relaxing and safe. The entire staff is one of the kindest staff you would ever encounter. Each staff member at the hotel, from the entrance of the hotel, bell service, front desk, housekeeping, concierge, and all the different restaurants, was extremely polite, attentive, and respectful. We quickly got to know the staff and felt like we have known each other for years. All the staff members went above and beyond the extra mile, to fulfill any request we had. The beach was magnificent, with the softest and silkiest sand you ever stepped on. The views were spectacular, and the water was crystal clear-blue. The views from our oceanfront suite were breathtaking. The food at the restaurants in the resort was incredibly delicious, too. We loved every second vacationing at this gorgeous resort! We stayed for 6 nights. From the moment you drive up at the resort there is the friendliest female hotel staff waiting to greet you and welcome you to the resort. Unfortunately, we don’t recall her name, but she always had positive things to say each time we entered and left the resort. In our opinion, having someone, so sweet and kind, welcoming guests back and wishing them well every time you leave the resort, just goes to show the level of excellent customer service and care this resort has for all their guests. Upon entering the hotel lobby, we were immediately greeted by Garreth. We never met him before, but he had a trusting, confident, and friendly personality, that made us feel we have known him for years! He took care of our luggage and was very instrumental in helping us have the best experience and stay at the resort. I hope the resort managers notice what a valuable employee Garreth is and appreciate his natural gifts in excellent leadership and great people skills. Garreth exceptional eye for attention and detail for the guests and hotel helped to make our stay memorable beyond our expectations. The pool and beach service were impeccable. At the pool bar, we met Denis, and Rashard. They were so joyful and attentive in giving us fantastic customer service. They took excellent care of us daily with delicious drinks and food. Also, there was the most enthusiastic and entertaining pool DJ, Barry, who made the atmosphere more fun and livelier. We enjoyed listening to his music, watching him teach people to dance, and laughing at his jokes. We also met the friendliest security guard. Everyone working at the pool and beach areas went above and beyond, every day. They are shining examples of what terrific customer service is all about. Inside the lobby of the hotel was one of the restaurants. Ms. Raynelle H. was always so positively helpful and pleasant at the restaurant, which made us feel very comfortable. The housekeeping staff could not do enough to make us enjoy our stay. Travis, Florence, and Alfred were each phenomenal in different ways to always help us with a smile and kind words. This was an example of great customer service from the housekeeping department. We also wanted to specifically mention a few other key staff members that greatly contributed to our amazing experience. First, there was Shanika King. Shanika works as the concierge in the lobby. Shanika was the one who initially instilled the confidence that this was the right hotel for us, with our many questions regarding COVID. Before we even booked, we called and spoke to Shanika to find out some information on the hotel. She was so friendly and so reassuring, and she went above and beyond in providing us with information, emailing us with different options, and following up with us. When we got to the resort and met her in person, she continued to display those qualities throughout our entire stay. She was so instrumental in our decision to stay at this resort, and we cannot thank her enough! Miss King is a valuable asset to the resort and a shining gem to the all the guests she encounters. Prior to arriving at the resort, we also had the privilege of speaking with Ms. Kendra Lewis. She was incredibly helpful in arranging our reservations, accommodating us with our detailed requests, and following through to make sure that when we arrived, everything was ready and exactly how we wanted it. She even helped to arrange an amazing upgrade for us which we didn’t mind paying for, as well as arranging to have a driver available for us throughout our stay. We are sincerely thankful to Kendra for all her assistance. While at the resort, we also had the opportunity to speak quite a bit with one of the managers, Ternesa Smith. Mrs. Smith was another example of why this resort is so high on our list of top resorts! She went well beyond expectations to help us in so many ways. Her attentiveness to always giving excellent service is unforgettable. Mrs. Smith would approach us daily to make suggestions on things that we can do to help us enjoy our stay. We are overly grateful to Ternesa for her generosity and time in taking in our family and making us feel like we were home. This resort is very lucky to have an excellent employee like Mrs. Ternesa on staff. I really do hope they recognize and appreciate all her knowledgeable skills and her exceptional multi-tasking abilities. We also would like to send a very special thank you to Anita Cooper, who personally made sure that everything was perfect for us! We had an awesome first time visiting Freeport, Bahamas and this resort! Everything was absolutely perfect and fantastic in every way. We have already recommended this resort to so many of our friends and relatives, and we are even in the process of trying to arrange to travel back there again soon! We totally recommend this resort, and if you travel with a happy and positive attitude, you will definitely experience all that this resort and the staff have to offer, and you will not be disappointed!
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Date of stay: March 2022
Value
Cleanliness
Service
Room Tip: We recommend you get an ocean front room. They have spectacular views!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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The Traveling Shunpikers wrote a review Apr 2022
Oklahoma231 contributions79 helpful votes
e visited here in March 2022 while cruising on the Carnival Dream. We opted to book through bahamasdaypass.com (89.00 per person) and get our own taxi to the Grand Lucayan Resort. The taxi fare one way was $6.00 per person and the vans are not in good shape, but had air and got us there. Our driver to the resort was pleasant, but our driver back was very angry and somewhat hateful. The Lighthouse Pointe Grand Lucayan was nice upon arrival, and the staff was pleasant. The hotel entrance was marbled and clean, very pretty and open. The pool area was vast and the water was clear and clean, but it was too cool to swim. The beach is clean and the sand is soft with plenty of lounge chairs to choose from. They offer towels for a $20.00 deposit, and upon return, you will receive an $18.00 refund. The ocean was too cold for us to get into but it is absolutely beautiful! They do offer drinks and food in the all-inclusive package. The bartender was friendly enough but was not fast with drinks and there was a small very select drink menu. The food was promoted as a buffet and grill, but it is just a small grill behind the bar. They do offer a menu, and the food we tried was presented well and very good. The Straw Market is across the street and a very short walking distance and this is also where you meet your return taxi driver. Grand Lucaya does not allow taxis to stay on the premises.
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Lucy-Miss wrote a review Mar 2022
Boulder, Colorado133 contributions112 helpful votes
Where to start. Probably by saying the only good thing about it, that the staff are charming, even if ineffectual. The room stank of mildew. The pool was filthy and not vacuumed. The food was awful. The grounds were littered. Food: French fries were cooked in oil so old that it was rancid. 'Fresh' orange juice on the breakfast menu actually came out of a carton. Poached eggs were served in a puddle of their vinegar flavoured cooking water. Crab cakes were battered and deep fried slimy mush. Croutons on the salad were broken up crackers. Outside my room, old plastic cups, wet Kleenex. Last morning here, 8:30am, housekeeping is pounding on the door to find out when I'm leaving so that they can clean the room. I could go on and on, but it's just too depressing. A DJ by the pool had the music pounding even though there was only myself and two other couples there.
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Date of stay: March 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Bruce Mitton wrote a review Sep 2021
Quebec City, Canada126 contributions58 helpful votes
The Grand Lacayan has undergone alot of renovations and updates over the past 3 years. This hotel from the time you walk in the main lobby until you open the door to your room is always bright, friendly, modern and clean.
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Date of stay: October 2020
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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J L wrote a review Aug 2021
2 contributions2 helpful votes
My wife and I stayed at the all-inclusive Lighthouse Pointe the 1st week of August, 2021. We loved it. The people are fantastic. The food was surprisingly good and made fresh to order. So you need to wait a few minutes to eat, which is enough time to enjoy a drink. The pool/beach setting is beautiful and very comfortable. Our room was a little dated but I wasn't there to admire to moderness of the showerhead. The room was comfortable and had everything that we needed, including a mini-fridge. We are both pescatarian and had a lot of great meal options. You are on the beach, across from the harbor and walking distance to the Straw Market and other shops. It is a short ride to the Wednesday Fish Fry. I love Grand Bahama Island and its people. My favorite place to stay on Grand Bahama Island is now the Grand Lucayan. Naturally, there are some limitations of service during a pandemic. There were few guests during our visit. But despite that, it was a fantastic stay for us and we will be back.
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Date of stay: August 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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PRICE RANGE
US$308 - US$496 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand lucayan, bahamas hotel freeport, sheraton grand bahama island our lucaya resort, radisson freeport, lucaya sheraton, sheraton our lucaya, sheraton bahamas
LOCATION
CaribbeanBahamasGrand Bahama IslandFreeport
NUMBER OF ROOMS
542
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GRAND LUCAYAN: UPDATED 2022 Resort Reviews, Price Comparison and 3,131 Photos (Freeport, Bahamas) - Tripadvisor

Frequently Asked Questions about Grand Lucayan
Which popular attractions are close to Grand Lucayan?
Nearby attractions include Count Basie Square (0.3 km), Leo's Art Gallery (0.3 km), and Bones Bar (0.2 km).
What are some of the property amenities at Grand Lucayan?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Grand Lucayan?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Grand Lucayan?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Lucayan?
Yes, free parking is available to guests.
What are some restaurants close to Grand Lucayan?
Conveniently located restaurants include Daddy Brown’s Conch Stand, Flying Fish GastroBar, and Cappucino's Fine Italian Restaurant.
Are there opportunities to exercise at Grand Lucayan?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Grand Lucayan have airport transportation?
Yes, Grand Lucayan offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Lucayan?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Lucayan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Grand Lucayan have any great views?
Yes, guests often enjoy the harbour view available here.