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Jakarta Airport Hotel

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1 room 2 adults 0 children
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Jakarta Airport Hotel
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248 Reviews from our TripAdvisor Community

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Showing 152: English reviews
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Copenhagen
Reviewed 2 weeks ago

It is very convenient to have a hotel inside the building of the terminal from which your flight leaves in the morning. It did take a while to tranfer there with infrequent shuttle bus from new terminal 3, though. Easy to find on 2 floor, follow signs to "Terminal hotel", do not look for signs to "Jakarta Airport Hotel". Wait...

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1Thank MobileDane
Reviewed 3 weeks ago

Stayed overnight during a late-night layover. The airport was very convenient, since it was literally right on top of the airport. The room was large, the bed was comfortable, and the bathroom was big enough. I did have an issue with the toilet not always flushing, but I got it working eventually. Price was reasonable, especially considering I didn't need...

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Thank ZacharyMarret
Paris, France
Reviewed 14 February 2017 via mobile

Perfect for transit passengers with an early flight. The hotel is located in terminal 2E just above the meeting point a flight of steps above immigration control. It is clean, has a great shower, a refrigerator, a kettle, toiletries and a reliable wake-up service. They have a shuttle every thirty minutes that takes you to other terminals. When the Garuda...

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Thank Kilese
Reviewed 5 February 2017 via mobile

Stayed here before travelling onto Bali. We arrived at terminal 2 and you literally walk out of airport and walk along where you can get taxis and food etc and it where the police station is up some stairs, takes a few minutes. Staff very helpful and the room was a good size and very clean. Shower was quite powerful...

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1Thank Sue C
Melbourne, Australia
Reviewed 29 January 2017 via mobile

The hotel is a bit of a hike from the international terminals if you do arrive on transit. When we eventually got to the hotel it seemed to be a bit underwhelming from what we saw online, however served its purpose with two complimentary bottles of water, bathroom ammenities and hair dryer and the room was clean, most importantly a...

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Thank Saidip
Hangzhou, China
Reviewed 27 January 2017 via mobile

The hotel is situated on the second level so you have to do some searching if you arrive on an international flight. Once we found it we were overwhelmed with the great hospitality and friendly nature. We were provided with a free shuttle bus to another terminal in the morning to catch our next flight. A really nice room too....

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Thank Todd1507
iman K, E-Commerce Supervisor at Jakarta Airport Hotel, responded to this review

Dear Valued Guests, Warm Greeting from Jakarta Airport Hotel. Thank you very much for sharing your feedback. We value your feedback as it helps us to focus on what is important to our guests. My Team and I hope you would be able to give us the opportunity to welcome you back to Jakarta Airport Hotel. Warmest regards, Iman

Oxford, United Kingdom
Reviewed 26 January 2017

Only a few minutes from the gates at Terminal 2e. This is is an ideal airport hotel. Rooms are pleasant and comfortable. Plenty of hot water. Bottles of water, tea/coffee facilities and toothbrush and toothpaste. Good air conditioning. This hotel has recently been refurbished. Highly recommended if you are in transit.

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Thank james b
iman K, E-Commerce Supervisor at Jakarta Airport Hotel, responded to this review

Dear Valued Guests, Warm Greeting from Jakarta Airport Hotel. Thank you very much for sharing your feedback. We value your feedback as it helps us to focus on what is important to our guests. My Team and I hope you would be able to give us the opportunity to welcome you back to Jakarta Airport Hotel. Warmest regards, Iman

Brandon, Mississippi
Reviewed 25 January 2017 via mobile

I had an overnight transit at CGK. This place was very easy to find. Just follow the transit hotel signs and go up to the second level. Staff was very friendly and super helpful. Room was comfortable. Will stay here again on my next layover.

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Thank Michael P
Iman F, Ecommerce Supervisor at Jakarta Airport Hotel, responded to this review

Dear Valued Guests, Warm Greeting from Jakarta Airport Hotel. Thank you very much for sharing your feedback. We value your feedback as it helps us to focus on what is important to our guests. My Team and I hope you would be able to give us the opportunity to welcome you back to Indonesia. Warmest regards, Iman

Reviewed 23 January 2017

We had a few hours (11) to spend at the airport after a flight in from London (with an earlier stop over in Abu Dhabi!) so we booked this place, just as a "base" so we wouldn't be wondering around aimlessly, and somewhere we could freshen up. It served it's purpose! It was clean and tidy, and the staff were...

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Thank Bananas28
Iman F, E-commerce SPV. at Jakarta Airport Hotel, responded to this review

Dear Valued Guests, Warm Greeting from Jakarta Airport Hotel. Thank you very much for sharing your feedback. We value your feedback as it helps us to focus on what is important to our guests. My Team and I hope you would be able to give us the opportunity to welcome you back to Indonesia. Warmest regards, Iman

Reviewed 22 January 2017 via mobile

The room is clean. Two bottles of drinking water and toilet utilities all free. Can only hear people walking in the hallway. Be sure to ask for room near the lobby otherwise you will be walking a super long way to your room.

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1Thank Nuttida Y
iman K, E-Commerce Supervisor at Jakarta Airport Hotel, responded to this review

Dear Valued Guests, Warm Greeting from Jakarta Airport Hotel. Thank you very much for sharing your feedback. We value your feedback as it helps us to focus on what is important to our guests. My Team and I hope you would be able to give us the opportunity to welcome you back to Jakarta Airport Hotel. Warmest regards, Iman

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Jakarta Airport Hotel is that one stop solution for Domestic and International travellers looking for comfort, convenience, and a peaceful rest and recuperation. Experience the convenience of an airport hotel with all the needs of our guests are met with professional and courteous Indonesian hospitality. Once you touch down at Soekarno-Hatta Jakarta's International Airport you're just minutes away from experiencing the Jakarta Airport Hotel's convenient and luxury accommodations and amenities ... more   less 

Additional Information about Jakarta Airport Hotel

Address: Terminal 2E | Soekarno-Hatta International Airport, Tangerang 19110, Indonesia
Region: Indonesia > Java > Banten Province > Tangerang
Price Range: $74 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jakarta Airport Hotel 3*
Number of rooms: 82
Reservation Options:
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Hotel Style:
#8 Spa Hotel in Tangerang
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Questions & Answers

Here's what travellers have asked, with answers from Jakarta Airport Hotel staff and other travellers.
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Merritt Island, Florida
over a year ago

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Questions? Get answers from Jakarta Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you choose the least expensive room, expect to be far from the lobby, exit of hotel.”
 of 5 bubbles ahsentani, 4 Dec 2016 | Read review
“Pick a room near the stairs, ours was too far”
 of 5 bubbles xengm2015, 30 Oct 2016 | Read review
“get a room close to reception, the hotel spans across the top of terminals”
 of 5 bubbles DF-ADL, 23 Oct 2016 | Read review
“Rooms seem to all in one row, single floor. Avoid near receiption or the one as you need to walk a lot.”
 of 5 bubbles Alghawas, 23 Oct 2016 | Read review
“Book in advance as rooms fill up very quickly.”
 of 5 bubbles stdoro, 12 Sep 2016 | Read review
5 of 5