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Jakarta Airport Hotel

Hotels.comUS$50*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Jakarta Airport Hotel
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285 Reviews from our TripAdvisor Community

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Showing 171: English reviews
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Marathon, Canada
Reviewed 4 days ago NEWvia mobile

We're passing by Jakarta from long flight. It was convenient hotel because of the location is just right there at the airport. As now the departure gates for Garuda Indonesia is at the new Terminal the hotel had their own shuttle bus and it's free. Overall it was good!

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Helpful?
Thank jessicamorrison
iman K, Manager at Jakarta Airport Hotel, responded to this review

Dear Jessica, Thank you for your time to share your stay experience at Jakarta Airport Hotel. We glad to hear that our service have been met your expectation and we will always to maintain also improve to make more better experience for our guest. Once again thank you for your time and looking forward to welcoming you back at Jakarta...

A TripAdvisor Member
Level Contributor
26 reviews
6 hotel reviews
3 helpful votes
Reviewed 6 days ago NEWvia mobile

The hotel is in the international airport very close to departure gates. It was ideal for a one night stay while in transit, we had a very early flight and were able to wake up 30 minutes before check in and walk right to the checkin without worrying about taxis or shuttles. The rooms are perfectly adequate and clean with...

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Helpful?
Thank A TripAdvisor Member
Iman F, Manager at Jakarta Airport Hotel, responded to this review

Dear Guest, Thank you for your time to share your stay experience at Jakarta Airport Hotel. We glad to hear that our product and service have been met your expectation and we will always to maintain also improve to make more better experience for our guest. Once again thank you for your time and looking forward to welcoming you back...

Alexandria, Minnesota
Reviewed 6 days ago NEW

Our 11:30pm arrival ended up being a 4am arrival. It was great to just walk a few yards to the hotel rather than hassle with a shuttle. The hotel also provides a shuttle to the domestic terminal.The beds were comfortable and the shower pressure great.

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Helpful?
Thank mkl-mn
Iman F, Manager at Jakarta Airport Hotel, responded to this review

Dear Guest, Thank you for your time to share your stay experience at Jakarta Airport Hotel. We glad to hear that our product and service have been met your expectation and we will always to maintain also improve to make more better experience for our guest. Once again thank you for your time and looking forward to welcoming you back...

Dubai, United Arab Emirates
Reviewed 1 week ago

The hotel is right in Terminal 2 and you can check out walk a few metres and you are already in the check-in desk (depending on your airline of course). The room is pretty basic but completely acceptable for an overnight transit. The only negative is you have to go through the smoking lounge before getting to your room so...

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Helpful?
Thank SinbadSam
San Marcos, Texas, United States
Reviewed 1 week ago

I noticed the clean swept stairs and spotless glass doors when I entered the lobby. The hotel has an old-school feel to it, with great service included. The cigarette smoke, common in Indonesia, is muted in the lobby. My check in was quick and the desk manager had no problem finding my reservation, which I booked through TripAdvisor/agoda. The room...

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Helpful?
Thank Zach N
iman K, Manager at Jakarta Airport Hotel, responded to this review

Dear Zach, Thank you for your time to share your stay experience at Jakarta Airport Hotel. We glad to hear that our service have been met your expectation and we will always to maintain also improve to make more better experience for our guest. Once again thank you for your time and looking forward to welcoming you back at Jakarta...

Reviewed 1 week ago via mobile

This hotel is located above terminal 2. Looks around 30 years old. The service is good. Only problem is the lack of a lift and the number of steps. The staff will be willing to help with cases but these may be a problem if you are physically impaired.

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Helpful?
Thank Jaspreet S
Iman F, Manager at Jakarta Airport Hotel, responded to this review

Dear Guest, Thank you for your review and we’re happy that you found our hotel to be one of the convenient hotel. With regard to your comment about lift and number of steps, unfortunately we can not provide because it was under airport territorial development was done if required. Hope to see you again in our hotel soon! With Warm...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago via mobile

It's a little pricey but the location is perfect as it's just on top of the international departure terminal itself. It's a little smoky upon entering the lobby and hotel corridor but the room is better than I expected. It's big and clean and serve the perfect purpose for someone like me who arrived late and need a place to...

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Helpful?
Thank natalya l
iman K, Manager at Jakarta Airport Hotel, responded to this review

Dear Natalya, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our services and ongoing upgrades. We look forward to seeing you on your next trip to Jakarta! Best Regards, Iman Herna Kurnia

LindyLou105
Reviewed 3 weeks ago

We flew with Garuda Indonesia which meant an overnight stay in Jakarta. This hotel is in the same terminal - just have to go to the second floor to check in - did not find the signs to the hotel very easy to find and had to ask several people who fortunately spoke English for the location. We had all...

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Helpful?
Thank LindyLou105
iman K, General Manager at Jakarta Airport Hotel, responded to this review

Dear Lindy, Thank you for your time to share your stay experience at Jakarta Airport Hotel. We glad to hear that our product and service have been met your expectation and we will always to maintain also improve to make more better experience for our guest. Once again thank you for your time and looking forward to welcoming you back...

Manila, Philippines
Reviewed 3 weeks ago via mobile

Convenience, pleasant staff and good water pressure in the shower is about all that is going for this airport hotel. Take off and landing noise is not too bad either. Lower your expectations and you'll be fine.

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Helpful?
Thank BrysonsAbroad
iman K, Manager at Jakarta Airport Hotel, responded to this review

Dear Bryson, Warmest greetings from Jakarta Airport Hotel. Many thanks for choosing to stay with us recently and for stopping by to write a review. The team and I are glad you enjoyed the experience at our property. Jakarta Airport Hotel does offer a different experience with its lively atmosphere and we are very lucky to be located close to...

Durban, South Africa
Reviewed 4 weeks ago via mobile

I needed a bed and a good nights sleep within a stones throw of the airport. And JAH gave it to me. They also threw in a shower. At a very good price, who would want more after a long flight. Electricity they did not have from around midnight, but that I did not need for my sleep. Great value.

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Helpful?
Thank MarkSttttttttttttttt
iman K, Manager at Jakarta Airport Hotel, responded to this review

Hi Mark, Thanks for choosing to stay with us recently and for stopping by to write a review. The team and I are glad you enjoyed the experience at our property. Jakarta Airport Hotel does offer what guest needed the most after their journey and we are very lucky to be located inside the Airport. We very much look forward...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Jakarta Airport Hotel is that one stop solution for Domestic and International travellers looking for comfort, convenience, and a peaceful rest and recuperation. Experience the convenience of an airport hotel with all the needs of our guests are met with professional and courteous Indonesian hospitality. Once you touch down at Soekarno-Hatta Jakarta's International Airport you're just minutes away from experiencing the Jakarta Airport Hotel's convenient and luxury accommodations and amenities ... more   less 

Additional Information about Jakarta Airport Hotel

Address: Terminal 2E | Soekarno-Hatta International Airport, Tangerang 19110, Indonesia
Region: Indonesia > Java > Banten Province > Tangerang
Price Range: $67 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jakarta Airport Hotel 3*
Number of rooms: 82
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Hotel Style:
#8 Spa Hotel in Tangerang
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Questions & Answers

Here's what travellers have asked, with answers from Jakarta Airport Hotel staff and other travellers.
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Questions? Get answers from Jakarta Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“convenient for transit”
mkl-mn, 20 May 2017 | Read review
“Pay for the expensive room, smile and be friendly at check in. Consider how religious holidays and customs impact your travel / service.”
  • sink
  • bed
  • shower
ZachN2, 17 May 2017 | Read review
“If you choose the least expensive room, expect to be far from the lobby, exit of hotel.”
ahsentani, 4 Dec 2016 | Read review
“Pick a room near the stairs, ours was too far”
xengm2015, 30 Oct 2016 | Read review
“get a room close to reception, the hotel spans across the top of terminals”
DF-ADL, 23 Oct 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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