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Planters Country Hotel & Restaurant

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Planters Country Hotel & Restaurant
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301 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Reviewed 18 December 2016 via mobile

This trip has been a fulfilling one, since it has been a decade since my family and I traveled to this spectacular getaway. We didn't have high expectations for this hotel, since we never really researched it earlier. The reviews for this place is also mind boggling, as it is really a good mix I should say. We stayed at...

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Helpful?
Thank TommyLeeGH
Shyamala S, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

Thank you so much for a wonderful comment. It was truly pleasure having you stay with us. We hope to see you again. We are continuously upgrading and beautifying our place. We hope to see you again soon.

Reviewed 17 December 2016 via mobile

This is our third time staying in Planters Country Hotel. For us, this Hotel meets all our expectations for Cameron Highlands need. When we come to Cameron Highlands its for total relaxation meaning do nothing except for lazing round and eat. The quiet ambience and old English atmosphere makes it more relaxing. The food in this hotel is also great....

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Helpful?
Thank Moriazi M
Shyamala S, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

Thank you for your wonderful comments. We truly appreciate it and we hope to see you again in the future. Will definitely inform Carol about your praises. We hope to see you again in the future.

Singapore, Singapore
Reviewed 13 December 2016 via mobile

Read quite a number of reviews online which were a mixture of good and bad. But we decided this was a good stopover between Belum Rainforest Resort and Colmar Tropicale which we intended as our last stop before returning back to Singapore. We have been to many Malaysian hotels and homestays so we know a bad one when we see...

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8Thank sgbunnies2005
Kuala Lumpur, Malaysia
Reviewed 6 November 2016

This place was recommended by a friend who had a positive things to say about the place based on his experience. We agreed in some aspects as the setting and style of this hotel is beautiful. We had the afternoon tea and scones set (RM22.50 each) which was very nice, sat among flowers the English country garden. The restaurant and...

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Helpful?
Thank PamelaDolton
Shyamala S, Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Pamela, I have received your complaints and sincerely apologize for the service you received and the issues you faced. Although we are currently going through an upgrade process, I will look into the issues and see where and how best to improve them. I appreciate your comments and it is through it, we will strive to make positive changes...

Penang, Pulau Pinang, Malaysia
Reviewed 1 November 2016

Staying in family suite end october 2016. Room is good and clean except for one or two power outlet not working. Never tried their wifi access and in house dining facility, so, can't comment more. Hotel location is nice, quite place. Car parking is very limited. The outlook of the hotel is amazing. Love the ambience. Overall, it's a good...

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Helpful?
Thank Murni I
Shyamala S, Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Murni, Thank You for your positive comments. We are working on making the premises more accommodating. We look forward to your next visit and to try out our highly recommended scones.

Petaling Jaya, Malaysia
Reviewed 30 October 2016 via mobile

Me and my fiance booked this hotel for our prewedding photoshoot. Was mesmerised by the pics posted online and we were not disappointed- the surrounding hotel gardens, the architecture and deco-especially the tea room and even the weather was perfect for our shoot. However the hotel manager was on our heels constantly-too strict regarding timing and keep pressuring us on...

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Helpful?
Thank Mona D
Shyamala S, Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Mona D. Thank You for your comments. I apologize, firstly, if you felt that your photo shoot was not given due time. I understand that wedding memories need to be perfect. I will speak to the person concerned to clarify the situation. As for the other matters, we are in the process of rectifying the issues at hand and...

Seremban, Malaysia
Reviewed 27 October 2016

Booked this place for the first time for my family for a weekend getaway and we had a wonderful time. The ambiance of the hotel itself is enough to just let you feel rested and peaceful. We booked the hotel room suite overlooking the garden so that is just nice to go out and enjoy the view, the hotel room...

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Helpful?
Thank marynasuke
Shyamala S, Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Marynasuke, I am glad that you and your family enjoyed the stay in our hotel. It's always nice to have pristine air in a green environment and a good breakfast under the morning sun. I am sure we will see you again. Thank You.

India
Reviewed 25 October 2016

I have stayed at this hotel several times over the years. When the holidays come and all of Malaysia and Singapore head to the highlands to cool down, this is not the place to be. However, during the in between times this property if quiet and relaxing like no other in the highlands. The core of the hotel used to...

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Helpful?
Thank X13
Shyamala S, Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Guest, Thank You for your fine comments. I will look at seeing how we can improve the meals and menu. Trust we will see you again, holiday or not!

Reviewed 13 October 2016

Went to this beautiful old Scottish property. It was school in British times and now converted to a Hotel & nice Resto. We went for afternoon tea and fell in love with this place and decided to book our table for Dinner. Got Western and Indian options for dinner along with nice wine. Best part the owner of this place...

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Helpful?
Thank Chandramouli R
Shyamala S, Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Chandramouli, Appreciate the positive feedback and glad you enjoyed the sight, dinner and hospitality. We hope to see you again.

Reviewed 2 October 2016

We stayed here for the first time with kids. Loved the architecture of the place and how it is surrounded by nature with beautiful garden. The owners are also hospitable and the rooms are great. Location is also good.

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Helpful?
Thank Vanslas N
Shyamala S, Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Vanslas, Thank you for your positive comments and we hope to see all of you again in the future for a better experience.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
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  • Restaurant
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service

Additional Information about Planters Country Hotel & Restaurant

Address: Lot 55 | Cameron Highlands, Tanah Rata 39000, Malaysia (Formerly Bala's Holiday Chalet)
Region: Malaysia > Pahang > Cameron Highlands > Tanah Rata
Price Range: $66 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Planters Country Hotel & Restaurant 3*
Number of rooms: 30
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Also Known As:
Bala`s Holiday Chalet Hotel Cameron Highlands
Planters Country Hotel & Restaurant Cameron Highlands/Tanah Rata
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Questions & Answers

Here's what travellers have asked, with answers from Planters Country Hotel & Restaurant staff and other travellers.
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Questions? Get answers from Planters Country Hotel & Restaurant staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the suite...it's tucked away from everyone else”
  • This is a suite with an attic above
 of 5 bubbles LionelY_13, 6 Mar 2017 | Read review
“Get a room in the main building more chance of hot water”
 of 5 bubbles davidwplaird, 11 Jan 2017 | Read review
“Chestnut for views & your private balcony. However if the dining hall starts the fireplace, close all your windows or taste soot.”
  • Chestnut room, private balcony
  • Chestnut room, private balcony
 of 5 bubbles andrewy609, 23 Dec 2016 | Read review
“If you have special needs, write to them so they can make arrangements to cater to your needs.”
 of 5 bubbles , 20 Dec 2016 | Read review
“Rooms facing the garden Executive suite and Family Room are the best room as it's overlooking the garden and very large.”
 of 5 bubbles marynasuke, 26 Oct 2016 | Read review
5 of 5