Amazing services and high quality of food with superb amenities. The staff of this resort is very humble and helpful. A prompt services. Resort is on best location and good environment. Good facilities for all kind of people.
Excellent hotel. Thoroughly enjoyed our stay. Welcomed by the staff on arrival, unfortunately unable to check in until later in the day. It was a nice touch that a staff member found us by the pool amongst other guests to say our room was ready. When we entered the room we noticed a congratulations note had been left on the bed, along with flowers which were lovely. The grounds of the hotel are peaceful and quiet, surrounded by wildlife and flowers (which are labelled) and the pool is lovely and warm. It is a serene and picturesque hotel with stunning view of the cliffs over the pool Breakfast is served by the lake which is full of wildlife, fish and lizards which looks beautiful. The shuttle service into the town is a god send and much welcomed at times. It costs approx 150-200 baht on a tuktuk however the shuttle is free and was very punctual. We loved our time in Ban Sainai and would definitely recommend to anybody staying in Ao Nang!…
Absolutely loved, loved our stay! Can’t express how tranquil, beautiful and relaxing this place is. Exceeded expectations. Such friendly and hospitable staff. Didn’t even faze me the no alcohol policy - as the views, location more than made up for it.
We absolutely loved our stay here. The room was beautiful, clean and had everything you could need. The breakfast area was gorgeous and there was lots of choices. The whole resort is tranquil and the staff were great. We both had a lovely massage and caught the shuttle bus into town. However, we walked too as it wasn’t too far out. There are lots of lovely places to eat very close by so even though the resort is peaceful it isn’t isolated. We would definitely come back to this beautiful hotel.
It’s like heaven… the nature, the view, the mountain, the gardens, sound of birds and the room was so clean and big, staff were so polite and nice, breakfast was delicious, will visit again for sure every time i come to Thailand .. much love…..
Perfection! Greeted by a team of friendly staff and check-in was smooth. We booked the Tropical Family cottage and was promptly buggy-ed there with the staff showing us around. Room was amazing! Huge space, comfy beds and most importantly extremely clean. Details like the laundry basket, picnic mat, picnic basket were very thoughtful! Welcome drink was delish. In-room dining was super affordable and delicious. Breakfast offered a nice spread and view at the restaurant was beautiful. The pool is a must to visit. The kids couldnt get enough and it’s lovely to simply laze at the deck chair and admire the view. We will be back!! Kudos to the awesome Ban Sainai staff!!
Beautiful grounds and beautiful room. Super clean and well equipped. Netflix and Amazon prime on the tv. Staff was very attentive and helpful. A little too far to walk to town but they have a free shuttle -fairly restricted times though.
Ambience is amazing and peaceful. Staff is hospitable ❤️ Great room service. Also, it was worth trying Thai massage at resort..so relaxing! Breakfast was good but has less veg options. We totally loved our 3 days stay at the resort.
A truly lovely hotel. The staff are exceptional: Jasmine on our arrival was thoughtful, empathetic and professional. An intermediary agency had presented both ourselves and the hotel with a booking clash, Jasmine to her credit was resourceful and effective at resolving this in such a way to delight us. Thank you Jasmine. A mention also to Daa for her generosity and Daniel for his all round friendliness. The grounds of the resort is an old coconut plantation which has been extensively and carefully nurtured to provide a real oasis of calm and charm. The pool area is well kept and there always seems to be a sunbed available. Room facilities are of a very high standard with all you could wish for. The shuttle service was always on time and handy for getting back from the beach front. In the neighborhood you will find good family run restaurants offering Thai or Indian menus. Overall a hotel which fully justifies its high status on TripAdvisor. …
Absolutely amazing resort, the pictures don’t do it justice. Amazing service, big, clean and spacious rooms. Nice pool area with a good pool bar menu. It is a big resort with lots of separate ‘bungalows’, it’s like being in a rainforest, you are surrounded by lots of greenery.