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171 Reviews from our TripAdvisor Community

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Showing 120: English reviews
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Payson, Arizona
Reviewed 1 week ago

Really great staff, everyone was professional and super friendly. I have stayed at a lot of places and this is one I would go back to and would recommend without hesitation. The building has old character and history, it's clean and everything works. I didn't get a massage at the spa, but it's on my list to do. I wouldn't...

Thank Angie R
Reviewed 2 weeks ago via mobile

At first sight, this very attractive Mexican-style hotel promised a lot. The staff were friendly and welcoming; our room was spacious, on 2 levels. Unfortunately we had a street view and this did not promise a good night's sleep. Cars and motorbikes seemed to enjoy revving up, people shouted from outside as well as inside the hotel. The guests in...

Thank Jacqui M
ST GEORGE, United States
Reviewed 4 weeks ago

In contrast to some of the other experiences related here, my room was very clean, comfortable (well, except for the hard mattress that others mention), and spacious. The room opened onto a large patio overlooking a pool, and the location was great for walking to restaurants, shops, and the bus station. The staff was very welcoming and helpful. Milos arranged...

Thank Z4809BByvonnec
Reviewed 17 February 2017 via mobile

I was so excited to stay in this place because it's different from the rest of the best western I have been... BUT this is WON'T be your place if you want to rest or you are looking for peaceful night. Due to the prime location, you can hear the noise from the streets ... all night long. Then you...

Thank LilyPad85
Reviewed 15 January 2017 via mobile

The place is nice and looks clean but that's a facade only. There were roaches in the bathroom area. We found a bed bug crawling on our luggage after being in the closet all night. And the sheets didn't look so clean. They had mold spots on them and upon closer examination at the foot of the bed, there was...

Thank MicheleVallejo
JoseRendon, General Manager at BEST WESTERN El Cid, responded to this review

Dear Mrs. Vallejo I’m very surprised by your comments;, of course this is not what our guests experience usually, I´m also very sorry and would like for you to contact me personally to hear about your stay. gm@hotelelcid.com.mx We´re very well positioned in all traveler advice sites, also we are among Ensenada’s Hotel with best occupancy rate, and we work...

Liberty Lake, Wa., United States
Reviewed 4 January 2017

It was ok nothing to write home about. Hot water was not hot. Internet on the 5th floor was not available. No elevator. Breakfast was coffee and a banana. Parking was very limited. Probably would not stay there again,

Review collected in partnership with Best Western
Thank Nancy C
JoseRendon, General Manager at BEST WESTERN El Cid, responded to this review

Dear Nancy Thank you for your comments, I’m sorry about the internet, since this is a brick building it is very difficult to get a good signal everywhere in the hotel, but we´re working on it to make it better. The hotel does not have a fifth floor, it is 3 story building, in the top floor the rooms are...

Los Angeles, California
Reviewed 27 December 2016

A last minute trip to Ensenada on a cold and rainy December 2016 night and needed a room so the location in downtown was perfect. Liked the free parking within the courtyard, the staff at the reception desk was friendly and efficient, the room/bathroom are dated (as others have reported) but maintenance and cleanliness is as good as could be....

Thank LA-travelers-to-go
JoseRendon, General Manager at BEST WESTERN El Cid, responded to this review
Google Translation

Calibri (Cuerpo)

Guanajuato, Mexico
Reviewed 24 December 2016

The room I was in was a mini-suite. Clean and quiet. This hotel appears to have had a recent facelift, and some of the rooms are being worked on. The staff is very helpful. The location is very close to Ensenada's waterfront, which has also been spruced up.

Thank GuanajuatoBob
JoseRendon, General Manager at BEST WESTERN El Cid, responded to this review

Thank you very much, we´re happy you enjoyed our property and hope you will come back soon Best Regards Jose L Rendon

Palm Springs, California
Reviewed 29 November 2016

This is the fourth time I am returning to Ensenada. The reason is simple, Excellent dental care by the best dentist I have ever encountered in my life! Dr Ortiz, Clinica del Puerto is centrally located and is walking distance from the El Cid. The hotel has safe free parking and a dedicated staff! Sometimes there is an employee that...

Thank robertnkenn
JoseRendon, General Manager at BEST WESTERN El Cid, responded to this review

Thank you very much for your comments, customer satisfaction is our main goal. We hope to see you back soon! Sincerely Jose L Rendon

Tijuana, Mexico
Reviewed 1 November 2016

It was a Basketball Tournament with Nephews, Hotel was in the right spot, at walking distance to shops, restaurants. Hotel needs an upgrade, specially the bathroom. Overall we were comfortable and would stay here again.

1Thank Marilu2016-123

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The hotel has 52 Mediterranean style rooms offering a view either to the bay or to the pool from their private balcony. The decor of each bedroom is different and inspired by the rich Mexican culture. At the Best Western El Cid Hotel, you can enjoy the closeness, a few blocks, to the Riviera Cultural Center of the Pacific, the State Center for the Arts, the famous wagon "La Guerrerense", La Villa Mexicana plaza, the promenade and the civic plaza where cultural, gastronomic and musical events frequently take place. You can also explore the city by taxi, hired directly through our concierge. Near the hotel you can also hire: calandrias (horse carts), ATVs and bicycles to explore the city or move to the beach. ... more   less 

Additional Information about BEST WESTERN El Cid

Address: Avenida Adolfo Lopez Mateos 993, Ensenada 22800, Mexico
Region: Mexico > Baja California > Baja California Norte > Ensenada Municipality > Ensenada
Price Range: $73 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN El Cid 3*
Number of rooms: 52
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Also Known As:
Best Western El Cid Hotel Ensenada
Best Western Hotel Ensenada
Best Western Ensenada
Ensenada Best Western
Hotel Style:
#1 Best Value Hotel in Ensenada
#3 Spa Hotel in Ensenada
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN El Cid staff and other travellers.
4 questions
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Kamloops, Canada
6 months ago
Venice, Italy
Venice, Italy
7 months ago
Santa Monica, California
10 months ago

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Questions? Get answers from BEST WESTERN El Cid staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on a quiet night in town, I'm sure during spring break, it would be noisier.”
 of 5 bubbles angielyd, 20 Mar 2017 | Read review
“Rooms open to the patio are nice, but I suppose there is a risk of noise. (Not a problem during my stay.)”
 of 5 bubbles Z4809BByvonnec, 28 Feb 2017 | Read review
“The rooms overlooking the street are fun and not noisy!”
 of 5 bubbles robertnkenn, 28 Nov 2016 | Read review
“We liked the 3rd floor, no elevator though, view of the street and partial harbor...”
 of 5 bubbles El-Guapo-de-La-Noche, 11 Oct 2016 | Read review
“3rd floor facing ocean is the room i always get love it”
 of 5 bubbles gabrielao88, 14 Sep 2016 | Read review
5 of 5