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Grand Hotel Tijuana

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Grand Hotel Tijuana
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220 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Acton, California
Reviewed 1 week ago

Had my brank new pickup parked inside the building while staying there and my tailgate door was stolen. Notified security, the hotel, and filed a claim but nothing was done. There is no way automobiles can go in and out of the parking without paying for your ticket and parking attendants would see what you are carrying. When I filed...

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Helpful?
Thank Zanubia1955
Moreno Valley, California
Reviewed 2 weeks ago

I stayed here for NYE, even though they had live bands in all 3 ballrooms it was surprisingly quiet in our room. The staff was great we asked for ice and they had it in our room in less than 2 minutes pretty much. The hotel provides there own taxi company, Diamanti Taxis I believe is there name and theyre...

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Thank janetdarlenexo
Reviewed 2 weeks ago

Not 4 star but ok. I would stay at the Hyatt place or Rio or even Express before I'd stay here again. The rooms and the lobby are outdated and the service at the lobby is mediocre but the view helps to feel better.

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Thank Jximo P
Calgary, Canada
Reviewed 14 December 2016

I am staying here right now for 9 days. The room is alright for a medical room. I have 1 single bed and an electric hospital bed. The staff is very nice. The buffet was not very good order off the menue. here is some tips. 1. Ask for a room in the back the music goes until 2:30 and...

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Thank Chesterly
Vista, California
Reviewed 8 December 2016

I stayed on Saturday. December 3rd, 2016. Rooms are very nice and comfortable. Great location. Next to great restaurants. I like Los Arcos. This seems to be the go to hotel for Medical Tourists. The Grand Hotel will also give you a Fast Pass for staying with them. The staff is friendly and very responsive. Use Uber for any transportation...

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Thank stv043
British Columbia, Canada
Reviewed 5 December 2016

Like several reviewers here, I stayed 2 nights here following surgery in Tijuana. The Grand Care floors are comfortable, large and the staff are attentive. The hotel is centrally located and there are several restaurants and conveniences nearby. I did not get to try any food from this hotel simply because of the fluid diet I was on. The room...

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Thank grampy2
Reviewed 4 December 2016 via mobile

Very disappointed when I entered our room. I was expecting a room totally totally different. The roomed looks like something from the 70's. I would not have booked the room if I knew it looked the way it did. We went out drinking the night before so we wanted a place to sleep near the restaurant that we like. In...

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Thank Sgt S
Boston, Massachusetts
Reviewed 24 November 2016

I stayed a few nights here while I was having a medical procedure done in the tower next door. The staff was friendly and communication in English was no problem. The room (on the 20th floor) had a great view and was a good size with a comfortable bed. Unfortunately I did end up bleeding through one of the pillows...

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1Thank BostonRoadTripper
Tacoma, Washington
Reviewed 2 November 2016 via mobile

My friend had a medical procedure at the attached tower. I stayed for 4 days at the hotel and she was there for 2 nights. The hotel is really starting to show its age. It would be great if the higher ups decided to do some remodeling. The staff in all areas that worked there though were amazing (except for...

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1Thank Sandy B
Oklahoma City, Oklahoma, United States
Reviewed 28 October 2016 via mobile

I was here for a day before surgery and two days after. The first room we got was beyond awful. It was on the 11th, which is a total medical wing. When we came back we were on the 10th floor, which was much better. But they didn't provide enough towels, there is no mini-bar, etc. Not up to the...

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3Thank Michelle R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
All rooms featuring a gorgeous view to the Golf course and the city, and furnished in a way to provide the most comfortable and relaxing stay. The perfect combination of elegance and functionality, always with the latest technology and comfort in mind. At Grand Hotel Tijuana we are mindful of every detail - because we know how important it is to provide you with a room that offers exceptional rest - so we offer a relaxing environment which, together with an exquisite range of amenities, will make your stay a one-of-a-kind experience. ... more   less 

Additional Information about Grand Hotel Tijuana

Address: Blvd Agua Caliente 4500 | CP 22420, Tijuana 22420, Mexico
Region: Mexico > Baja California > Baja California Norte > Tijuana
Price Range: $111 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Hotel Tijuana 3.5*
Number of rooms: 392
Reservation Options:
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Also Known As:
Tijuana Grand Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Tijuana staff and other travellers.
11 questions
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Questions? Get answers from Grand Hotel Tijuana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Careful, rooms are also vandalized.”
 of 5 bubbles Zanubia1955, 7 Jan 2017 | Read review
“Ask to stay over looking the golf course in the rear”
 of 5 bubbles Chesterly, 13 Dec 2016 | Read review
“Upper floors for best views.”
 of 5 bubbles JohnnyD1966, 17 Oct 2016 | Read review
“request a renovated room”
 of 5 bubbles 811gabriellac, 12 Oct 2016 | Read review
“fast wifi, good view from the room”
 of 5 bubbles prashantbholane, 25 Sep 2016 | Read review
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