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Grand Hotel Tijuana

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Traveller (107)
Room & Suite (35)
Dining (5)
Overview
  • Excellent26%
  • Very good34%
  • Average22%
  • Poor9%
  • Terrible9%
Travellers talk about
“golf course”(24 reviews)
“hospital room”(2 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (289)
Filter reviews
165 results
Traveller rating
52
46
40
15
12
Traveller type
Time of year
LanguageEnglish
More languages
52
46
40
15
12
Show reviews that mention
All reviewsgolf coursehospital roompool and hot tubpool areadental clinicthe room service menuplace is greatrestaurants and barsking bedup to datefront desk staffsan ysidrozona riovery nice hotelfloorlobbyoxygen
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1 - 5 of 165 reviews
Reviewed 3 days ago

Check-in: My family & I arrived at the hotel at 12 pm. I had notified the front desk in person, that we had arrived. So, when the time came to check-in at 3 pm, they would have our room ready. In the meantime, we decided...More

Thank erkanaya
Reviewed 4 weeks ago

Did not get my room but was charged anyway. They made a mistake in their booking and told me that the room was on my Wife's name and I was going by myself so could not get the room. Fumy, on previous booking, My wife...More

Thank alvaro c
Reviewed 25 June 2018 via mobile

Staff were very helpful, nice, courteous, and respectful to our needs and of what we expected out stay to be. They were very informative about sights around town. Where to shop and where not to go. Hopefully staying again sometime next year

Thank Phillip B
Response from ISABEL R, GERENTE DE RESERVACIONES at Grand Hotel TijuanaResponded 26 June 2018

Thanks for staying with us. We work hard to make our guest happy and appreciate your feedback!

Reviewed 31 May 2018

I have been trying a few different hotels around town and decided to stay here. The hotel was very nice, the room was spacious and clean. I loved the the over sized king bed! The view from the windows was nice, I think I was...More

1  Thank richardlX8655WU
Response from ISABEL R, RESERVACIONES at Grand Hotel TijuanaResponded 5 June 2018

Thank you for your comments! We already made some changes in order to improve the facilities and exceed the expectations of our guests. We hope to see you again in a near future. Thank you for staying with us!

Reviewed 10 May 2018

The Grand hotel was very nice and clean and definitely and enjoyable stay. They have room service and it was great. Food was really good and it got delivered to our room pretty quickly. Staff was friendly as well.

Thank Marily F
Response from ISABEL R, Gerente de Reservaciones at Grand Hotel TijuanaResponded 14 May 2018

Thanks for staying with us. We work hard to make our guest happy and appreciate your feedback

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Wheelchair Access
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Airport Transportation
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$108 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$108 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (107)
Room & Suite (35)
Dining (5)
Pool & Beach (3)
Family and Play Areas (5)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
mzblanco82
13 April 2017|
Answer
Response from Zanubia1955 | Reviewed this property |
I do not remember the pool hours but it is very average. However, they do not allow guest that are not staying at the hotel.
0
Votes
Chris I
2 December 2016|
AnswerShow all 3 answers
Response from prashantbholane | Reviewed this property |
I was not provided the service from Otay Mesa land crossing. They will not provide that service. Either take uber or public transport from SD Airport to the San Ysidro border and then cross the border and take a local taxi... More
1
Vote
Room Tips
"Get a room that faces the Tijuana golf course. Make sure you have hot and cold faucets."
danielfB7712QG
2 million years ago
Read review
"none, I'm pretty sure the music is so loud if effects the entire hotel"
StellaBlue68
2 million years ago
Read review
"Great location to move in Tijuana for business or pleasure; taxis are ready for you!"
RobertoP46
2 million years ago
Read review
"Ask for golf course view."
mlove999
2 million years ago
Read review
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