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City Express Tijuana Insurgentes

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City Express Tijuana Insurgentes
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245 Reviews from our TripAdvisor Community

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Showing 23: English reviews
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Escondido, California
Reviewed 4 days ago NEW

Very good service.friendly staff, clean hotel ,good breakfast, room service was a little slow, but other than that it was a good experience, i will return again ,oh ya the vending machines did not work with out exact change.

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Thank Rafael G
A TripAdvisor Member
2 reviews
Reviewed 4 weeks ago via mobile

The only good thing about this place is that the room is clean, but the pillows were tiny. We were missing one pillow and had to call to ask for one. However, my biggest problem was that it took the front desk lady about an hour to help us with our issue booking through orbitz each time I dropped by...

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Thank A TripAdvisor Member
Long Beach, California
Reviewed 28 November 2016

I made a reservation that was cancelled by hotel staff, at no time was I notified my reservation was cancelled, I was in constant contact with hotel staff due to the ever changing misinformation, only to arrive and find i had no reservation and had to pay extra for the same room I had originally reserved. RUDE front desk Staff....

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Thank veronicacW5627YT
Mexicali, Mexico
Reviewed 15 November 2016

The hotel and their staff are very friendly and very helpful. I have stayed here multiple times and have not had any problems. Their FREE breakfast is very good and it helps you stay full till lunch time. Only set back that it has is the location. It is very tricky to get in the hotel.

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Thank MrTorito
Reviewed 11 October 2016

I spent just one night here, and the room was very good, spacious it has sink, microwave oven, minibar (mine was empty, I don't know if is a standar here), sofa table and a counter, so you can prepare a basic dinner in your own room, the breakfast was fair, but good, you know, is a city express, for the...

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Thank Tu mero papa i
Los Angeles, California
Reviewed 14 August 2016

A part from not being permitted to check in early it was a very pleasant stay. I arrived in Tijuana ahead of schedule. I had hoped to have checked in a bit early to get some work done. But the very "Cold and indifferent response" I got from the senior desk receptionist suggested clearly that I was not welcome in...

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Thank 842carlv
Los Angeles, California
Reviewed 11 August 2016

The hotel change me the double bed for one bed and a sofa bed. The bed was good but the sofa bed was really bad and duty but the rest of the things were good i really like the hotel but they didn't respect my reservation of two beds room.

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Thank 427marlenev
Napa, California
Reviewed 30 June 2016

I always stop there when I'm in TJ the staff are professional and the hotel is clean the free breakfast is OFF THE HOOK! Wide selection of breakfast and good coffee. The bed sheets are superstar and the hotel rooms smell super clean

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Thank 973rubenv
Reviewed 26 June 2016 via mobile

The location is very convenient. This is a newer hotel with modern decor. The room was clean and comfortable. The only downside was there was no coffee maker, microwave, or refrigerator in the room. The complimentary continental breakfast was good and the staff was very helpful. We will definitely keep this as an option for our next visit.

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Thank Alicia M
Huntington Park, California
Reviewed 8 June 2016

The room smelled like sewer as soon as I opened the room. The toilet got clogged, the phone in the room didn't function to call the front desk. The lady who assisted us when we first arrived was rude. Her attitude was not very kind. I don't understand why the quality seems to be so poor. I have stayed there...

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Thank linda524215

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service

Additional Information about City Express Tijuana Insurgentes

Address: Blvd. insurgentes No. 5950, Tijuana 22210, Mexico
Region: Mexico > Baja California > Baja California Norte > Tijuana
Price Range: $106 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — City Express Tijuana Insurgentes 2.5*
Number of rooms: 127
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Questions & Answers

Here's what travellers have asked, with answers from City Express Tijuana Insurgentes staff and other travellers.
2 questions
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Questions? Get answers from City Express Tijuana Insurgentes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The location of this hotel is good enough because it is in front of a plaza which has different choises to dinner.”
 of 5 bubbles 399guadalupea, 8 Jul 2014 | Read review
“The best rooms are the suits facing the parking lot of the hotel. Ask for the best rate, specially if you are on business travel. The hotel is interested to attract business travelers and may offer a better rate.”
 of 5 bubbles MenWell, 23 May 2014 | Read review
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