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Hotel Plaza Juarez

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Traveller (40)
Room & Suite (17)
Pool & Beach (11)
Overview
  • Excellent44%
  • Very good30%
  • Average17%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(9 reviews)
“their job”(2 reviews)
“laundry room”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (251)
Filter reviews
75 results
Traveller rating
28
21
19
5
2
Traveller type
Time of year
LanguageEnglish
28
21
19
5
2
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1 - 5 of 75 reviews
Reviewed 2 weeks ago

Considering the relative cost of ~$90 per night I paid and advertisement of a 5-Star hotel on the web, the hotel came short of expectations. Rooms were dated, carpet was long overdue for replacement, one of the light fixtures did not work. Ironing board was...More

Review collected in partnership with this hotel
Thank vmusta246187
Response from asauced0, Front Office Manager at Hotel Plaza JuarezResponded 2 weeks ago

We appreciate your comments, for us they are very important since it shows us the points where to pay attention, right now we are sharing your comments with the rest of the team to be able to correct the errors during your stay, we regret...More

Reviewed 22 May 2018

The staff was very friendly, nice, and helpful. I had a pleasant stay the free morning breakfast was excellent. The breakfast staff was great specially the lady making the omelets the way you wanted. The rooms were clean and comfortable. I just wish the beds...More

Review collected in partnership with this hotel
Thank ntirad345672
Response from asauced0, Front Office Manager at Hotel Plaza JuarezResponded 23 May 2018

We appreciate your comments and we hope to see you again soon in this your home Hotel Plaza Juarez. HPJ TEAM

Reviewed 3 April 2018 via mobile

We stayed at this hotel for two nights. We got the king size room. Nice hardwood look tiles and simply furnished . Beds are firm. The room was very clean. The draining on the tub was tricky. The shower area was compact. The toilet lids...More

Thank Sony F
Response from asauced0, Front Office Manager at Hotel Plaza JuarezResponded 10 April 2018

We thank you for your comments and we hope to see you again soon, of course we will work to solve the problems, we will share your comments with the rest of the team

Reviewed 5 March 2018 via mobile

This hotel is old but has had its renovations. The service since I arrived was very kind, reception, restaurant, people were showing great hospitality. But unfortunately the room needed a bit of work: carpet’s details where they meet the walls, looked terrible, with gaps where...More

Thank Areli O
Response from asauced0, Front Office Manager at Hotel Plaza JuarezResponded 7 March 2018

We appreciate the comments you offer, we regret the inconvenience you suffered during your stay as it does not represent our standards, now we will share your opinion with the rest of the team and we will make the necessary changes. We hope you come...More

Reviewed 13 February 2018

Employees are very nice and breakfast is included which was a plus for me and my family. The price is very reasonable for its stay. There is air conditioning in the rooms which include both hot and cold which was very accommodating because some days...More

Review collected in partnership with this hotel
Thank sramirez628
Response from asauced0, Director de Recepción at Hotel Plaza JuarezResponded 15 February 2018

We appreciate your comments and your preference, for us it is very satisfactory that your stay was the best, of course we hope to see you again in this your home Hotel Plaza Juarez Team HPJ

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Airport Transportation
Laundry Service
Concierge
Banquet Room
Conference Facilities
Wheelchair Access
Breakfast included
Dry Cleaning
Multilingual Staff
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$73 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Quiet Hotel in Ciudad Juarez
#3 Family Hotel in Ciudad Juarez
#4 Business Hotel in Ciudad Juarez
#7 Charming Hotel in Ciudad Juarez
#14 Budget Hotel in Ciudad Juarez
#16 Quaint Hotel in Ciudad Juarez
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$73 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Quiet Hotel in Ciudad Juarez
#3 Family Hotel in Ciudad Juarez
#4 Business Hotel in Ciudad Juarez
#7 Charming Hotel in Ciudad Juarez
#14 Budget Hotel in Ciudad Juarez
#16 Quaint Hotel in Ciudad Juarez
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (40)
Room & Suite (17)
Pool & Beach (11)
Dining (7)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
Ask a question
Roxana Q
14 September 2017|
Answer
Response from asauced0 | Property representative |
Hello, Around 15 minutes.
0
Votes
Google Translation
Norma S
29 December 2016|
Answer
Response from Humberto A | Property representative |
Hi, our phone number +52 (656) 613 1310
0
Votes
Google Translation
Room Tips
"The inside rooms face the pool and beautiful courtyard plaza."
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"Park near the stairs closest to your room. Try to choose a room overlooking the pool and courtyard."
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"If you don't like your room ask nicely for another .. Be specific about the problem."
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"all the same"
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