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City Express Ciudad Juarez

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City Express Ciudad Juarez
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32 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Middletown, Maryland
Reviewed 16 October 2016

Staff was friendly and courteous. The room was kind of small and average feel. The shower water pressure was lacking. Enjoyed having the normal check out time be a little later. Felt safe staying there.

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Helpful?
Thank Peach_412
Mexico City, Mexico
Reviewed 12 August 2016 via mobile

City Express Ciudad Juarez is conveniently located in one of the most important commercial areas of the city, just minutes away from main offices, shopping malls, banks and restaurants. The hotel has good amenities, with new rooms. Breakfast is included in the rate, and is better than expected. CE has a functional parking lot. WiFi is slightly deficient in some...

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Thank alexps81
Conroe, Texas, United States
Reviewed 13 May 2016 via mobile

So after my plan A,B and C hotel fell through, I ended up at City Express. They were the only hotel that had rooms available. Now we were not looking for anything luxurious, just somewhere to sleep during our visit to Juarez. I'll start with the front desk. The receptionist Cynthia never smiled or offered a greeting our entire stay...

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Thank Stacy M
Villahermosa, Mexico
Reviewed 11 October 2015 via mobile

My husband and I stayed at this hotel for a week and we do NOT recommend it at all. We are not complainers but many things went so wrong here. They claim to have shuttle service available but when we came to the Front Desk to reserve it they always said it wasn't available. Breakfast is a joke and they...

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Helpful?
Thank Mariela A
marlen c, Guest Relations Manager at City Express Ciudad Juarez, responded to this review

Dear Mariela, I am writing to apologize for the inconvenience during your stay and the incident with the service at the reception, your comment is important to us because it help us to improve our quality service; I want to let you know that we have implemented corrective measures in relation to your comment. I hope to give us the...

Harlingen, Texas, United States
Reviewed 10 October 2015

We (husband, sister and several cousins) were in Cd. Juarez for a wedding and we did not want to cross over to the US after the wedding because we knew we were going to make at least 2 hours crossing the international bridge. So we looked for a hotel in a central area were we could drive without any hassles....

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Thank MichFranco
marlen c, Guest Relations Manager at City Express Ciudad Juarez, responded to this review

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon.

Reviewed 31 July 2015 via mobile

The hotel is the most basic one. The room offers nothing more than a bed. If you like cleanliness, service or any inch of comfort I highly recommend to look for another hotel. The room was dirty and the breakfast don't deserves its name. If you want to entertain yourself in the hotel you can only watch TV and therefore...

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Helpful?
Thank worldcitizenIST
marlen c, Guest Relations Manager at City Express Ciudad Juarez, responded to this review

Dear Customer First I want to apologize for any inconvenience during your stay, relating to the incident with housekeeping, as this helps us identify our areas of opportunity and work on them. For this reason we have taken steps to our Housekeeper and maintenance, who will be working on better training and meet the quality standards Hotels City. I hope...

El Paso, Texas
Reviewed 19 May 2015

We were in Juarez to attend a graduation party and needed a hotel close to the ballroom. Many people recommended this hotel and I am so glad they did. The hotel was spotless, the free breakfast was amazing and the price was great. The staff was very friendly and helpful.

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2Thank Juliet M
marlen c, Guest Relations Manager at City Express Ciudad Juarez, responded to this review

Dear Juliet, Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon.

Charlotte, North Carolina, United States
Reviewed 7 March 2015

Great location, the staff are very friendly, very clean , I enjoy my stay at this hotel, there. Are a lot to do around the area, overall i reccommend this hotel to anyone, and the price ...the best...

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2Thank JorgeOcasio33
marlen c, Guest Relations Manager at City Express Ciudad Juarez, responded to this review

Dear Jorge, Thank you for contacting CityExpress Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon.

FL
Reviewed 25 October 2014

Hotel is very clean, free breakfast is great with fresh fruits papaya etc, fresh milk, coffee, toast, sweet breads, Staff was very helpful & professional, free secured parking .. Would stay there again if I need overnight in Juarez, is it worth every cent

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4Thank world_trv
Marlen C, Guest Relations Manager at City Express Ciudad Juarez, responded to this review

Dear Guest , Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Ciudad Juarez did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon

Reviewed 26 September 2014

This is a very convenient hotel, the whole building is a non-smoking facility (excellent), the staff is always kind, the prices are very affordable, very well located, and it has everything the highest rated hotel chains have: business center, gym, etc., and, it has something not many hotels have nowadays: a laundry machine and a dryer, awesome!!

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2Thank The_Darth_Fruit
Marlen C, Guest Relations Manager at City Express Ciudad Juarez, responded to this review

Dear Guest, Thank you for contacting us, it is a pleasure to know that your stay at City Express Ciudad Juarez comply with your expectatives and our standars of service and quality make you feel confortable. Looking foward for your next visit soon

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
Official Description (provided by the hotel)
Is located six minutes of the Nuevo Consulado. ... more   less 

Additional Information about City Express Ciudad Juarez

Address: Av Tomas Fernandez 7810, Ciudad Juarez 32424, Mexico
Region: Mexico > Northern Mexico > Chihuahua > Ciudad Juarez
Price Range: $68 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — City Express Ciudad Juarez 2*
Number of rooms: 114
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Also Known As:
City Express Ciudad Juarez Hotel Ciudad Juarez
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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