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Microtel Inn & Suites by Wyndham Ciudad Juarez/US Consulate

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Microtel Inn & Suites by Wyndham Ciudad Juarez\/US Consulate
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127 Reviews from our TripAdvisor Community

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There are newer reviews for Microtel Inn & Suites by Wyndham Ciudad Juarez/US Consulate
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Showing 78: English reviews
McAllen, Texas
Reviewed 31 December 2015

I came in the hotel very tired on a evening and the receptionist Isabela, the lady with glasses that supposely she is the supervisor of receptionist very rude and not caring. She did not explain anything from the hotel. I keep asking to speak with the manager that to my understand is a man named Ramon and she informed me...

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Thank ely c
Lorenzo R, Manager at Microtel Inn & Suites by Wyndham Ciudad Juarez/US Consulate, responded to this review

Estimated guest, As we speak before, I sincerely apologies for the inconvenience this may cause. I already made the proper modification on the Front Desk and talk to our Supervisor. Please accept again my apologies and I ´ll be atending any request that you may need. At your service. Ramon Colmenero Assistant General Manager

Kearns
Reviewed 4 December 2015

This hotel was really close to the Medical center and US Consulate. We were withing walking distance of everything even a shopping mall. The rooms were great and the housekeeping staff amazing. The breakfast was great. The van and transportation service offer was an added bonus and Angel the driver amazing (please remember to tip him he is the best!)....

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Helpful?
1Thank Carmelita T
Lorenzo R, Gerente at Microtel Inn & Suites by Wyndham Ciudad Juarez/US Consulate, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Lorenzo R.

Los Angeles, California
Reviewed 8 October 2015 via mobile

Very nice place to stay for consular visit. My husband and I stayed here for 6 nights. We stayed longer than we thought we were going to stay but the rest of the days we took as a mini vacation. Consulate is next door to hotel and very safe. Juarez is safe. Our housekeeper Claudia was the sweetest person ever....

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3Thank roxymau
Lorenzo R, Director General at Microtel Inn & Suites by Wyndham Ciudad Juarez/US Consulate, responded to this review
Google Translation

Esto,ado Huesped A nombre de cada uno de los que colaboramos en este su Microtel inn & Suiyes Consuado Ciudad...

Reviewed 24 September 2015 via mobile

Worse experience ever ! I made my reservation with the front desk a day before we show up the next morning to check in and our reservation was canceled! What good does it make to leave a CC and give guest a reservation number when they don't respect it? We even left our contact number so they would call us.They...

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1Thank Monica Madmedin... M
Lorenzo R, Director General at Microtel Inn & Suites by Wyndham Ciudad Juarez/US Consulate, responded to this review

Dear Monica Madmedin On behalf of each of us who work at the Hotel apologize for the inconvenience, hopefully assist you personally on your next stay in this city Sincerely Lorenzo Rodriguez

Reviewed 19 June 2015 via mobile

The hotel was a great place to stay if you are going for Consulate issues!! The hotel is close to the medical exams, fingerprints, and the American embassy. The hotel is so close that you can walk to all the places listed above (aproximitaly 5-10 minute walk) The rooms were fine nothing to luxurious but clean and cleaned on time...

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2Thank Eric P
Lorenzo R, Gerente at Microtel Inn & Suites by Wyndham Ciudad Juarez/US Consulate, responded to this review
Google Translation

Estimado Eric P Muchas gracias por tomarse el tiempo para hacernos llegar sus comentarios, a nombre de cada uno de...

Anaheim
Reviewed 17 June 2015

We stayed there for almost 2 weeks for consular appointment. I was a little apprehensive of going to Juarez, but once we got there we notice that the area is pretty safe and the hotel itself its very secure and comfortable. Not only that, but the location its the best; its right next to the clinics and the US consulate,...

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4Thank cronica20
Lorenzo R, Gerente at Microtel Inn & Suites by Wyndham Ciudad Juarez/US Consulate, responded to this review
Google Translation

Estimado Cronica20 A nombre de cada uno de los que colaboramos en este su Microtel Inn & Suites By Wyndham/consulado...

Tulsa, Oklahoma
Reviewed 3 June 2015 via mobile

We arrived a little early. Check in is at 3 so that was fine. But our room was not ready! We ended up checking in til 4pm!!!! We were exausted from a 12 hr drive. Front desk was not feiendly at all. Our room smelled horrible. You can definitely get a 4 to 5 star hotel for the se price....

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2Thank AngieRangel
Lorenzo R, Gerente at Microtel Inn & Suites by Wyndham Ciudad Juarez/US Consulate, responded to this review
Google Translation

Estimada Angie R A nombre de cada uno de los que colaboramos en este su Microtel Inn & Suites By...

Reviewed 5 May 2015 via mobile

Even though the stay was one night the stay was good. Customer service was good. Also very close to all U.S. consulate need to do's. Rooms are clean and big. Just don't arrive before 3 p.m. if you reserved a room because you will have to wait to receive your room.

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1Thank Israel r
Lorenzo R, Gerente at Microtel Inn & Suites by Wyndham Ciudad Juarez/US Consulate, responded to this review
Google Translation

Estimado Isrrael R Muchas gracias por tomarse el tiempo de hacernos llegar sus comentarios los apreciamos mucho y esperamos verlo...

Denver
Reviewed 20 April 2015 via mobile

We were here April 2 to April 10. Visit took longer than expected due to holidays. Easter and administrative days at consulate delayed delivery of paperwork but it got done finally on Friday. At one point we were told no rooms available but we were able to book online same suite we had, thank goodness. Shuttle day driver Eugenio is...

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1Thank ozprincess
Lorenzo R, Gerente at Microtel Inn & Suites by Wyndham Ciudad Juarez/US Consulate, responded to this review
Google Translation

Estimado OZPrincess Muchas gracias por sus comentarios, a nombre de cada uno de los que colaboramos en este su Microtel...

Houston, Texas
Reviewed 18 April 2015 via mobile

We went to the US Consulate in Ciudad Juárez and stayed here. The location is great for visiting the consulate and the hotel is clean. Staff is nice. Breakfast is OK at best, but never ready on time. Went three times for breakfast at 6:10-6:20 and nothing was ready. We were told that breakfast starts at 6. The reason for...

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2Thank derekmc89
Lorenzo R, Gerente at Microtel Inn & Suites by Wyndham Ciudad Juarez/US Consulate, responded to this review
Google Translation

Estimado derekmc89 Muchas gracias por sus comentarios los apreciamos mucho, esperamos verlosw proximamente por este su Microtel Inn & Suites...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Microtel Inn & Suites Ciudad Juarez by Wyndham within the Premises of the US Consulate is next to clinic s . Located within a Shopping Plaza in the best area of town. We have transportation to DHL offices, bus station and airport(only Hotel-airport CJZ). We have a business center with computers with free internet and printer, self service laundry, hot breakfast courtesy from Monday to Friday, on Saturday and Sunday Continental Breakfast, also the hotel offers room service with Barrigas and Denny's Restaurants. The rooms have 1 or 2 queen size bed with a new concept - Dream Well Bedding. ... more   less 

Additional Information about Microtel Inn & Suites by Wyndham Ciudad Juarez/US Consulate

Address: Paseo de La Victoria No. 4150-E | Fracc Mision de los Lagos, Ciudad Juarez 32668, Mexico
Region: Mexico > Northern Mexico > Chihuahua > Ciudad Juarez
Price Range: $79 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Microtel Inn & Suites by Wyndham Ciudad Juarez/US Consulate 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Microtel Inn And Suites Ciudad Juarez
Microtel Inn & Suites Ciudad Juarez Hotel Ciudad Juarez
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Questions & Answers

Here's what travellers have asked, with answers from Microtel Inn & Suites by Wyndham Ciudad Juarez/US Consulate staff and other travellers.
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Questions? Get answers from Microtel Inn & Suites by Wyndham Ciudad Juarez/US Consulate staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room with an odd number. The afternoon sun in the summer is very hot.”
 of 5 bubbles 140georgef, 1 Nov 2016 | Read review
“Try for first floor, heard elevator was very slow”
 of 5 bubbles cypress4334, 11 Feb 2016 | Read review
“I recommend to book a suite if you are taking kids otherwise a regular room is fine for you and your husband etc... the hotel provides free ice so you could buy your drinks and keep in your room they also provide free cups..”
 of 5 bubbles 867jackieg, 22 Dec 2014 | Read review
“The upper level rooms were quite.”
 of 5 bubbles kevink764, 6 Oct 2014 | Read review
“Try for a room on the second floor.”
 of 5 bubbles CV-Local, 22 Jun 2013 | Read review
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