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Hotel Lucerna Culiacan

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Traveller (136)
Room & Suite (58)
Storyboard
Overview
  • Excellent57%
  • Very good34%
  • Average6%
  • Poor1%
  • Terrible2%
Travellers talk about
“the river”(6 reviews)
“next door”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (315)
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Show reviews that mention
All reviewsthe riverwalking distancenext doorvery nice hotelfront deskfree parkinggreat place to staygreat viewcitymallbathtubbusinesspersonnelfurniture
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1 - 5 of 64 reviews
Reviewed 2 weeks ago

Great hotel. Nice rooms very comfortable beds and great views from rooms. Internet is not reliable and wasnt able to connect for the first 2 days. Breakfast Buffet is great, large variety of food from fresh fruit to menudo to corn tamales. Victor in the...More

Thank O3298NKanitap
Response from Eduardo M, Director General at Hotel Lucerna CuliacanResponded 1 week ago

Dear guest: Thank you very much to stay with us, and enjoy our service and food. Victor is a great employee, he will be happy to know about your feed back. Eduardo Martinez General Manager

Reviewed 22 June 2018

My experience at Lucerna, Culiacan: The worst. The food was terrible, the mini bar a complete joke with 1 beer, and 1 coke? Only one wine bottle in the whole hotel to choose from? Not one kind of Gin in the the whole hotel to...More

Thank jetsetter12018
Response from Eduardo M, Director General at Hotel Lucerna CuliacanResponded 23 June 2018

Dear guest: Very sorry for what you tell us in your experience I offer you an apology and the commitment to meet with my staff involved in the areas mentioned to take joint actions that allow us to offer the great quality of service we...More

Reviewed 10 February 2018 via mobile

Super clean & nice hotel in DT Culiacan! My balcony faced the river, which was awesome. Breakfast was stellar with a large variety! Staff 5/5nas they were helpful and catered to all my requests with a smile and and desk spoke English perfectly well! Will...More

Thank Ali A
Response from Eduardo M, Director General at Hotel Lucerna CuliacanResponded 5 May 2018

Dear guest: Thank you for your stay with us in Lucerna Culiacan hotel, and thanks again for your time to response and evaluate our service in trip advisor I wish you had a great return at your city. Regards

Reviewed 8 December 2017

Very nice hotel in the central part of Culiacan. Situated by the river Tamazula. Walking distance from a market streets and right next to a mall. There is an OXXO near by should you need some small snack/drink Now here are the + and -...More

Thank vdexoto
Response from Telesforo F, Gerente at Hotel Lucerna CuliacanResponded 9 December 2017

Thank you for taking a moment to share your experience. I am happy to hear you found the property to your liking. We look forward to welcoming you back to our hotel in the future. At Lucerna Culiacan, we promise to do whatever it takes...More

Reviewed 12 November 2017 via mobile

My parents, sister and her infant son, me and my infant daughter all visited from ca. This is not a friendly customer service oriented hotel, walls are very thin, there was lack of hot water (with children in tow, that's unacceptable!), there was a leaking...More

Thank Jaqueline V
Response from HGIPA, Gerente at Hotel Lucerna CuliacanResponded 14 November 2017

Thank you for taking a moment to share your experience. My apologize for the incovenience durig your stay. We look forward to welcoming you back to our hotel in the future. At Lucerna Culiacan, we promise to do whatever it takes to ensure you are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$79 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Centrally Located Hotel in Culiacan
#1 Family Hotel in Culiacan
#4 Business Hotel in Culiacan
#1 Great View Hotel in Culiacan
#1 Charming Hotel in Culiacan
#5 Mid-range Hotel in Culiacan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$79 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Centrally Located Hotel in Culiacan
#1 Family Hotel in Culiacan
#4 Business Hotel in Culiacan
#1 Great View Hotel in Culiacan
#1 Charming Hotel in Culiacan
#5 Mid-range Hotel in Culiacan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (136)
Room & Suite (58)
Dining (16)
Pool & Beach (9)
Family and Play Areas (2)
Questions & Answers
Ask a question
FreshPais F
28 January 2016|
Answer
Response from Mary Sol R | Property representative |
Hi, our room Junior Suite has a full bathroom and a half bath, only the half bath has shower Community Manager in Hoteles Lucerna
0
Votes
Google Translation
Room Tips
"Facing the river and up (was in room 303 and I am not complaining)"
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"Club level river facing"
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"Ask for a room facing the river."
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"Great location."
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