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Krystal Monterrey

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Krystal Monterrey
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495 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Austin, Texas
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 days ago NEW

Staff: Friendly and polite. We didn't interact with them very much other than check in/out and passing the housekeeping in the halls. Everyone smiled and greeted us. It is helpful if you know some Spanish. If you don't know any they speak enough English to get you what you want and to communicate on a basic level. My boyfriend is... More 

Helpful?
Thank april s
Krystal M, Gerente at Krystal Monterrey, responded to this review

Dear Mrs April We thank you for taking your time to share your comments with us, we are glad to know that you enjoyed your visit. We are pleased to hear that you liked every detail of your stay. We hope to have you back soon. Best regards, More 

Round Rock, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Close to macroplaza and eateries. Hotel is nice but we were dissappointed when we saw our room . We stayed because we had an awesome view, but furniture was extremely old, carpet was old and seemed dirty, there was not one picture on wall so room looked abandoned. Bathroom was a little cramped and dated. Towels dingy and had what... More 

Helpful?
Thank nancy e
Krystal M, Gerente at Krystal Monterrey, responded to this review

Dear Mrs Nancy We thank you for sharing your comments with us, we apologize for the inconvenience you had during your stay. We are glad that you liked the macroplaza and restaurants around us. Thank you for the details you mention about the room and its cleanliness and be sure that we will work on them. We hope to regain... More 

Richmond, VA
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 weeks ago via mobile

I enjoyed wandering around the many pedestrian streets in this part of town. Definitely not the shiny new affluent part of town but a great local feel and perfect for people watching. The room itself was fine with view of city and mountains beyond. There was a very strong chemical smell in lobby like airplane glue.

Helpful?
Thank makabla
Krystal M, Gerente at Krystal Monterrey, responded to this review

Dear guest, We thank you for taking your time to share your comments with us, we are glad to know that besides the inconvenient with the glue smell you enjoyed your visit. We are remodeling our rooms and facilities, that is the reason of the strong chemical smell in lobby, we are working harder to not bother the guests with... More 

San Antonio
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 September 2016 via mobile

The hotel is in a great location, especially if you don't have a car, many restaurants, museums & historic sights are at walking distance. I had reserved a double room, since it was my niece, her 2 kids and I. I arrived a day earlier and to my surprise they told me there were no double rooms available, even though... More 

Helpful?
Thank flamencaxsiempre
Krystal M, Gerente at Krystal Monterrey, responded to this review

Dear Guest We appreciate your comments and we are sorry that you have had some incoveniences during your stay with us, we are working hard to be able to offer our guests better and pleasant experiences with us. Although the inconveniences you had, Im glad to hear that Antonio helped you to have a good memory of your stay. We... More 

ACAPULCO
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 5 August 2016 via mobile

Very convenient location and a bargain price of $50 to $75 for a weekend night stay. King bed with premium bedding. Friendly staff and beautiful lobby area. We immediately booked a second night here and look forward to walking and taking UBER to see the many sites in the area.

Helpful?
Thank MANSIONMAN
Krystal M, Gerente at Krystal Monterrey, responded to this review

Dear Guest We appreciate your comments and we are pleased to hear that you had a great stay with us. We work hard to offer our guests and clients an unforgetable experience. We thank you for choosing us and we hope to have you back soon. Best regards, More 

McAllen, Texas
Level Contributor
3 reviews
Reviewed 25 July 2016 via mobile

Krystal hotel in Monterrey was one of the nicest hotels that I have ever stayed in. It is located in a beautiful historic district of Monterrey. The inside of the hotel was equally as beautiful as the outside. The staff were all friendly and helpful. Our room on the seventh floor had a great view of the surrounding area with... More 

Helpful?
Thank brownjd427
Krystal M, Gerente at Krystal Monterrey, responded to this review

Dear Guest We appreciate your comments and we are pleased to hear that you had a great stay with us. We work hard to offer our guests and clients an unforgetable experience. We thank you for choosing us and we hope to have you back soon. Best regards, More 

Vancouver, Canada
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 25 July 2016 via mobile

Stayed at Krystal go a couple of nights. I was flipping back and forth from Safi to Krystal as Safi seemed to have nice amenities. There were just too many positive reviews I went with Krystal! Hotel is in an interesting spot which I liked but may not be for everyone. It is in an emerging part of the city... More 

Helpful?
Thank 49north1970
Krystal M, Gerente at Krystal Monterrey, responded to this review

Dear Guest We appreciate your comments, we are working hard to offer our guests and clients a pleasant stay. The remodeling has started, we are remodeling our rooms to offer better facilities. Thank you for choosing us and we hope to have you back soon. Best regards, More 

Lake Forest
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 June 2016

The hotel is located in the downtown area of Monterrey, just around the corner from a local government building and next to a big shopping area. The hotel is nice inside, the rooms are quite big. I wasn't a fan of their pillows, but aside from that I enjoyed my stay.

Helpful?
Thank Jorge F
Mexico City, Mexico
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 June 2016

A very comfortable hotel with excellent staff. Buffet breakfast very good and good value. Room was large and everything worked. Located in the Centro district with great access to the airport, across the city and the pedestrian mall.

Helpful?
Thank PAUL V
Arona, Italy
Level Contributor
196 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 8 June 2016

The Fiesta Americana is in the center of Monterrey and represents a very good hotel for both a business or touristic stay. Rooms are ample, clean and with a very fast free wi-fi connection. Breakfast is good and the price/quality ratio amazing. Sincerily recommended

Helpful?
Thank acolombo66

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Appreciate the beauty of Cerro de la Silla from the spectacular architecture of the Krystal Monterrey: 9 floors with large windows onto a wonderful view of one of the country's most important cities. The hotel's entrance, with its red quarry stone arches, invites guests to an unparalleled business or pleasure experience. ... more   less 

Additional Information about Krystal Monterrey

Address: Corregidora 519 Oriente | Colonia Centro, Monterrey 64000, Mexico (Formerly Fiesta Americana Monterrey)
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Price Range: $100 - $135 (Based on Average Rates for a Standard Room)
Number of rooms: 207
Reservation Options:
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Also Known As:
Fiesta Americana Centro Monterrey Hotel Monterrey
Fiesta Americana Monterrey
Monterrey Fiesta Americana
Hotel Style:
#1 Romantic Hotel in Monterrey
#2 Business Hotel in Monterrey
#3 Green Hotel in Monterrey
#6 Best Value Hotel in Monterrey
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Questions & Answers

Here's what travellers have asked, with answers from Krystal Monterrey staff and other travellers.
1 question
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Questions? Get answers from Krystal Monterrey staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the higher the level, the better the view of the mountains”
 of 5 bubbles 212paulv, 8 Jun 2016 | Read review
“They are all excellent with 360 views of the mountains”
 of 5 bubbles 819wendya, 25 Apr 2016 | Read review
“Ask for a room with a view to the mountains, the alternative is a view to concrete and walls”
 of 5 bubbles laloe16, 21 Mar 2016 | Read review
“Ask for room on top floor to see a great view/”
 of 5 bubbles 426ishmaela, 29 Oct 2015 | Read review
“ask for the higher floors to get an amazing view of the city and mountains”
 of 5 bubbles dollye54, 6 Sep 2015 | Read review
5 of 5
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