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Mision Monterrey Centro Historico

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166 Reviews from our TripAdvisor Community

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Showing 21: English reviews
San Diego, California
Level Contributor
3 reviews
Reviewed 4 weeks ago

Veronica Castillo resolved a problem I had over the phone (I live in the USA) she went above and beyond to ensure that my staying was great & with no problems, kudos to her, Rosana margarita Perez, just Great supervising every single detail , and Olga my room maid very attentive (there was another maid I can't remember her name... More 

Helpful?
Thank MakalaShow
juan ignacio e, Gerente at Mision Monterrey Centro Historico, responded to this review

Dear Makalashow we appreciate your comments and make mention of our áreas of opportunity, we will continue working with our staff to improve them. sincerely Juan Ignacio Espinoza More 

Level Contributor
3 reviews
Reviewed 28 July 2016 via mobile

The room was not ready at check in time, endless line for check in and only 1 person actually registering guest while other employees did nothing. Over all very bad attitude of the employees specially Maribel Cobos who didn't even bother to hear our complains. Don't stay here.

Helpful?
Thank Fabian G

Travellers are raving about these Monterrey hotels

Mexico City, Mexico
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 July 2016

This hotel can be deceptive, its webpage shows very nice photos, nevertheless once there, it has a very old look, the rooms are small and poorly equipped, You can get an iron or a hair dryer on request but you have to ask for it. Free wifi just not so fast and the free parking along with the location are... More 

Helpful?
Thank scint1st
juan ignacio e, Gerente at Mision Monterrey Centro Historico, responded to this review

Dear scint1st thank you for your comments about our services, we working to get better our services. give us the opportunity to have you here at the hotel and hopefully stay again with us. thank you very much sincerely Juan Ignacio Espinoza More 

Mexico City, Mexico
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 June 2016

The rooms are regular, on the other hand we liked the breakfast very much - fresh gyava juice a good selection of food for a very reasonable price. On the low side: the not very helpful reception - the kind of you are here for us not us for you. ver weak knowledge of where are some , yet well... More 

Helpful?
Thank Guy P
juan ignacio e, Gerente at Mision Monterrey Centro Historico, responded to this review

Dear Guy P thank you for your comments about our services, we are working on all the details and front desk problems. have a nice day, we hope to have you here again, in our hotel to give you better service sincerely Juan Ignacio Espinoza More 

Mexico City
Level Contributor
262 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
Reviewed 24 March 2016

I spent some days at Monterrey due a competition and this is the only Hotel I found close the event, the places is ok, old, furniture is old but clean; bathroom has some failures, the worst thing is that in one of the nights buy 10pm the maintenance guys were drilling and fixing nearby room, I called three times to... More 

Helpful?
Thank Dvoyager1
mexico
Level Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 March 2016

For the price I paid, you can get a better hotel facilities within the area, bad for us, time was an issue. a Classic downtown hotel without gym or pool. that was not good, but location is clear and confortable. you are located very close to all

Helpful?
Thank victhetripper
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 February 2016

Room was adequate, carpet a little stained but not bad. Bathroom was larger than normal and water was hot. One annoying thing was that the hotel has a policy that you leave your keycard at the front desk. Your card deactivates if it gets too close to your cell phone. Restaurant was great with lots of options for breakfast; price... More 

Helpful?
Thank Jarom W
Boston, Massachusetts
1 review
Reviewed 20 August 2015

Well I had the opportunity to stay 5 nights in this hotel and my personal experience was so great. The staff was so nice and helpful all the time. I want to say some names the people that I will remember forever Bruna, Alicia, Ofir and Edgar thanks for everything. The service room was so great and the food was... More 

Helpful?
Thank Alma L
Level Contributor
219 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 13 July 2015

Horrible. Awful. Cheap and unpleasant. I checked out in less than 24 hours of checking in and went to another hotel. No one at night there speaks English despite the fact that they advertise on American websites. The fist room they tried to give me was dark with a view of a cinder block wall, it had a wet carpet... More 

Helpful?
Thank washwestcc
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 May 2015 via mobile

Since I arrived a faced problems, the carpet was wet, I reported the problem and they said they would take care of it, after 3hrs the only thing they did was to cover the carpet with a blanket, they didn't even offer me another room, also the room take long to clean it the next day even though I notified... More 

Helpful?
Thank Takeshi H
GerenteGeneralM, General Manager at Mision Monterrey Centro Historico, responded to this review

Dear Guest Thank you very much for your comments as they are of high value to us and allows us to improve our hotel. First of all receive a sincere apology for what happened during his stay , I invite you to contact me directorregionalnorte@hotelesmision.com.mx , to give appropriate follow-up to this situation. Again I reiterate my thanks for your... More 

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel is located in the city center, close to government and university campus ITESM and the Universidad Autonoma de Nuevo Leon offices, making us the perfect location for the business traveler who seeks success. Our Hotel in Monterrey features 133 rooms, including 21 suites, with services and amenities of first class. Also it offers 8 meeting rooms with capacity for 10 to 180 people, plus the need to hold events and conventions infrastructure. Hotel Mision Monterrey Historico support you with the organization and we provide everything necessary so that your expectations are met. In our facilities you will find restaurant, gift shop, safe, laundry and dry cleaning. Among the main attractions of Monterrey is the Paseo Santa Lucia and important museums, which highlights one of the most renowned contemporary art: framework, which contains important collections of world-renowned artists. Our Hotel in Monterrey, Nuevo Leon has a prime location, 30 minutes from the airport, 45 minutes from Saltillo, 2 hours and 2 hours McAllen Laredo, Texas. ... more   less 

Additional Information about Mision Monterrey Centro Historico

Address: Calle Fray Servando Padre Mier Pte 201 | esq. Garibaldi, col. Centro, Monterrey 64000, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Price Range: $73 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mision Monterrey Centro Historico 3*
Number of rooms: 133
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Questions & Answers

Here's what travellers have asked, with answers from Mision Monterrey Centro Historico staff and other travellers.
1 question
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San Antonio, Texas
over a year ago

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Questions? Get answers from Mision Monterrey Centro Historico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from elevator and top floors”
 of 5 bubbles Dvoyager1, 23 Mar 2016 | Read review
“if you have to stay here..... any room is the same”
 of 5 bubbles victhetripper, 18 Mar 2016 | Read review
“Run, don't walk, away from this hotel!”
 of 5 bubbles washwestcc, 13 Jul 2015 | Read review
“Avoid rooms facing street.”
 of 5 bubbles 274edgarp, 1 Apr 2015 | Read review
“there is a great little taco stand by the Mac Donalds and is in the corner of Hidalgo and Cuathemoc and for a great price...”
 of 5 bubbles 581DavidM581, 30 Jan 2012 | Read review
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