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Hilton Garden Inn Monterrey

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Traveller (61)
Room & Suite (16)
Pool & Beach (2)
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Overview
  • Excellent40%
  • Very good23%
  • Average18%
  • Poor10%
  • Terrible9%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Monterrey
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Monterrey
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (521)
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118 results
Traveller rating
24
26
37
18
13
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LanguageEnglish
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24
26
37
18
13
Show reviews that mention
All reviewswalking distancesheets and towelsmonterrey airportbusiness triproom temperaturenice hoteleasy accessbed was comfortableair conditioningexcellent locationfront desk staffbreakfast buffettaxiaccommodationsdrainbathtububer
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1 - 5 of 118 reviews
Reviewed yesterday via mobile

Shower water current is minimal ? Very bad for a hotel of this category , reported twice to the house keeping for them to let the maintenance staff repair but nothing happened , that is what I hate , the nothing happened attitude for a...More

Thank Sergio U
Response from Jorge V, General Manager at Hilton Garden Inn MonterreyResponded today

Mr. Sergio U. Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments...More

Hotel's Favourite
Reviewed 20 January 2018

Excellent location, great service, kind and knowledgeable staff, good food optrions, clean, neat and organized rooms. Excelente ubicación, gran servicio, personal amable y competente, buenas opciones en alimentos, cuartos limpios, arreglados y organizadosMore

Review collected in partnership with Hilton Garden Inn
Thank adrianbE396OM
Response from Fernando P, Paola Fernández R. I Gerente de Calidad y Servicio I Hilton Garden Inn Monterrey at Hilton Garden Inn MonterreyResponded 5 March 2018
Google Translation

Distinguido Sr. Adrián: Agradecemos la oportunidad que nos brindó de ser su hotel sede en su visita a la ciudad,...More

Reviewed 1 week ago

The property is outdated. Every floor has a musky odor, that is also in the rooms. When we arrived, there was hair balls in the tub and other indicators that the room had not been cleaned. When asked to move to a different room, staff...More

Review collected in partnership with Hilton Garden Inn
Thank Fernando C
Response from Jorge V, General Manager at Hilton Garden Inn MonterreyResponded 1 week ago

Dear Fernando Cordova: Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we are very sorry we did not...More

Reviewed 3 weeks ago via mobile

The hotel has been great and the waiter Christian Praga is excellent. He is very understandable and caters to your every need. Great customer service and best waiter hands down. Hotel very convenient if spending a few days in Monterrey.More

Thank MrSkymiles
Response from Jorge V, General Manager at Hilton Garden Inn MonterreyResponded 2 weeks ago

Mr. Skymiles Thank you for taking a moment to share your experience. I am happy to hear you found the service to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better...More

Reviewed 3 weeks ago

The waiter Christian Praga did a great job to serve the whole group of us last night. We had a big fun sitting outside of the hotel dinning area. it was relaxing and food is great ! We were struggling a bit at the bar...More

Thank shadowluckydog
Response from Jorge V, General Manager at Hilton Garden Inn MonterreyResponded 3 weeks ago

Mr. Shadowluckydog Thank you for taking a moment to share your experience. I am happy to hear you found theservice to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$69 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Monterrey
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$69 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Monterrey
Room types
Suites, Non-Smoking Rooms
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Traveller (61)
Room & Suite (16)
Pool & Beach (2)
Dining (1)
Questions & Answers
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Room Tips
"Do not stay in #118"
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"The room faced onto a wall, and could not be called having a great view. It was a room for businessmen who..."
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"staff is helpful, rooms comfortable & excellent breakfast,"
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"the table near the terrace are the best ones to have a nice chat while eating."
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