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Four Points by Sheraton Galerias Monterrey

227 reviews
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Traveller (86)
Room & Suite (24)
Dining (4)
Overview
  • Excellent23%
  • Very good51%
  • Average16%
  • Poor5%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviewed 19 November 2017

Located close to the center of the city, significant traffic challenges leaving and returning to the hotel. May not be the best location for business travelers as thee hotel is also far away from the airport. Acceptable facilities and services however outdated for sure

Thank KetanDeshpandeMN
Reviewed 6 November 2017

We had a wonderful time at the hotel. Priscila, David, Yinet and especially Leslie went above and beyond their duty, with grace, compassion and efficiency, to ensure that all our needs were met. They truly enhanced our stay. They are absolutely an asset to the...More

Thank benmiriam
Reviewed 4 November 2017 via mobile

Good hotel. Needs updating but everything is clean and works. The staff is helpful and it is in a great location to shopping and a good pub next door. Breakfast is included and does the trick. I️ would stay with them again.

Thank Herman M
Reviewed 3 October 2017 via mobile

Extremely outdated hotel and decor. 1990s flashback. Had to change rooms 2 times. Finally accepted an upgrade to a "suite" with oscilloscope TV. Hallways are extremely warm as they lack A/C. Filthy hotel, as you walk through second floor look at ceiling lamps above lobby...More

Thank uvamon
Response from FPG H, Front Office Manager at Four Points by Sheraton Galerias MonterreyResponded 5 October 2017

Thank you for your time and feedback Mr. Uvamon We have shared your feedback with the appropriate hotel team and we have take the necessary actions to prevent these situations. We hope to have an opportunity to better your experience with us whenever your travels...More

Reviewed 22 August 2017

This was booked by office colleague for work when i just moved here, reached pretty late at night, the front desk was welcoming and helpful. The rooms were nice, spacious and clean. For me the food options were limited in breakfast for a Vegeterian, but...More

Thank gold6386
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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Room Service
Airport Transportation
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Restaurant
Bar/Lounge
Details
Price range
US$116 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Monterrey
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Monterrey
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (86)
Room & Suite (24)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
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Room Tips
"we had a suite and it was very comfortable and had everything we needed...nice size space."
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"get the remodeled rooms they are nice!"
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"Higher rooms offer great views"
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"Avoid top floors"
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