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Resort Mundo Imperial

Orbitz.comUS$72*
View Deal
#6 of 178 Hotels in Acapulco
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$136*
US$72*
US$136*
US$72*
US$136*
US$72*
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Resort Mundo Imperial
Resort Mundo Imperial
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717 Reviews from our TripAdvisor Community

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Showing 66: English reviews
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Charleston, South Carolina
Reviewed 1 week ago

At least do not reserve on their website directly. I reserved 2 rooms for a date 6 months later. One week after the reservations were done on their website online, I canceled them because we changed our plans. It has been a month and they still have not reimbursed me the US$1,500 that I paid! First they told me to...

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Helpful?
Thank mmmmd11
Gerencia G, Gerente at Resort Mundo Imperial, responded to this review

Dear Guest We are so glad to assist you calidad@mundoimperial.com, thank you for share your experience, Sincerely Ali Kandag

Tel Aviv, Israel
Reviewed 2 weeks ago via mobile

We had a wonderful time at this hotel. The room was very good, the pools the best and all the workers at the hotel were very kind, specially Ivonne. The city Acapulco is not as it was, dirty and old fashioned but the hotel is situated in a new zone much better although it is far from all the attractions...

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Helpful?
Thank vivisara1961
Gerencia G, Gerente at Resort Mundo Imperial, responded to this review

Dear Guest: Thank you for your kind words about our property. We are so glad that you have enjoyed your stay. It is indeed a great place to relax! I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Ali Kandag.

Mexico City, Mexico
Reviewed 4 weeks ago

Nice resort, really big, good spaces, good rooms, superb service, the restaurants are really good, Marche and Carinovore the best ones in the resort. They have starbucks coffee 24 hours, not too expensive and if you go with kids they have pools specific for that. Some times in the bars the waiters are not that efficient but they are in...

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Helpful?
Thank Warapiz
Gerencia G, Director General at Resort Mundo Imperial, responded to this review

Dear Warapiz: Thank you for share your experience at Resort Mundo Imperial, I'm glad to know that you enjoyed your stay at our Resort and that the hotel facilities and the service were to your liking. We will be glad to have you soon once again, Sincerly Seyed Rezvani

San Diego, California
Reviewed 14 April 2017 via mobile

I stayed here as part of the Tianguis Turístico trade show and had a pleasant stay. The staff was friendly and gave good service. The conference center was right there so it was perfect! The only cons I found where slow check out (untrained staff) and waiting forever for a taxi. Other than that it was all great!

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Helpful?
Thank ILoveCabo29
Gerencia G, Director General at Resort Mundo Imperial, responded to this review

Dear Guest: Thank you for share your experience at Resort Mundo Imperial, I'm glad to know that you enjoyed your stay at our Resort and that the hotel facilities, and the service were to your liking. We will be glad to have you soon once again, Regards Seyed Rezvani.

NYC
Reviewed 13 April 2017

Nothing especially impressive about this property, but my room was very nice and spacious. The hotel is close to the big shopping mall but otherwise it feels very disconnected from the heart and authenticity of Acapulco. Wait staff was a bit awkward and even in slow periods had trouble getting basic orders right -- who would have thought it would...

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Helpful?
Thank Beaurex212
Gerencia G, Director General at Resort Mundo Imperial, responded to this review

Dear Guest: Thank you for share your experience at Resort Mundo Imperial, We will be glad to have you soon once again, kind regards Seyed Rezvani

Houston, Texas
Reviewed 5 April 2017

One of the highlights of my stay was the Bell Boy Staff, in particular Christopher who showed his professionalism and great customer service. Great restaurant choices, great location, great accommodation.

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Helpful?
Thank ToniAguirre
Gerencia G, Director General at Resort Mundo Imperial, responded to this review

Dear Toni Aguirre: Thank you for share your experience at Resort Mundo Imperial, I'm glad to know that you enjoyed your stay at our Resort and that the hotel facilities and the service were to your liking. We will be glad to have you soon once again, Sincerly Seyed Rezvani

Azusa, California
Reviewed 31 March 2017

If you doubt that I was in Acapulco on the 28th, you will be proven wrong when you hear about Britain's Finest, my Beatles Tribute band!! We played an event right here on the same grounds!! Enough about me, let's talk about a great place to relax! Come here and enjoy beautiful scenery, beautiful architecture and MOST of all, beautiful...

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Helpful?
Thank Bchadwick76
Gerencia G, Director General at Resort Mundo Imperial, responded to this review

Dear Guest: Thank you for your kind words about our property. We are so glad that you have enjoyed your stay. It is indeed a great place to relax! I hope you keep us in mind the next time you travel to Acapulco. Hasta pronto! , Seyed Rezvani

Reviewed 29 March 2017 via mobile

I came to Acapulco to attend an event and stayed at the Resort Mundo Imperial, rooms are very spacious and nice. Service at the front desk very helpful I guess the staff at that area it is the most valuable here. The buffet breakfast is overpriced, service not good, quality of the food it is OK, beds in room not...

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Helpful?
Thank Daniel C
Gerencia G, Director General at Resort Mundo Imperial, responded to this review

Dear Daniel: Thank you for share your experience at Resort Mundo Imperial, I'm glad to know that you enjoyed your stay at our Resort and that the hotel facilities and the service were to your liking. We will be glad to have you soon once again, Hasta pronto! Seyed Rezvani

North Houston, Texas
Reviewed 28 March 2017

If your already open to pay 100-200 or more for a room! Go ahead and look somewhere else this establishment needs a whole new staff with better customer service literally the worst. The rooms had an a/c that literally almost worked never never was it how an a/c should be

Review collected in partnership with this hotel
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Helpful?
Thank espinosa310
Gerencia G, Director General at Resort Mundo Imperial, responded to this review

Dear Guest: Thank you for choose Resort Mundo Imperial. As our guests’ opinion is very important and it is thanks you to valuable feedback like yours.we will continue to improve and perfect the service to all of our guests. Respectfully Seyed Rezvani

Mexico City, Mexico
Reviewed 21 March 2017

The amenities and infrastructure are excellent to spend valuable time at the hotel. Although it doesn't have direct access to the sea, it can somehow be compensated by the amazing area of swimming pools for all tastes, and for being next to La Isla shopping mall where there's also the possibility to go for a nice walk or run in...

Review collected in partnership with this hotel
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Helpful?
Thank 389mayrac
Gerencia G, Director General at Resort Mundo Imperial, responded to this review

Dear Guest: Thank you for your kind words about our property. We are so glad that you have enjoyed your stay. I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Seyed Rezvani

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Family Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Laundry Service
Official Description (provided by the hotel)
Nestled in the Acapulco Diamante area and just 2.5 km from the International Acapulco Airport, Mundo Imperial is a unique, brand new, fully integrated tourist concept, spread over 262 thousand square meters, which includes luxury, comfort, relaxation and wellness, shows and entertainment, shopping and gastronomy. This resort is made up of a modern Convention and Exhibition Center (Expo); a spectacular and innovative Entertainment Venue (Forum), a stunning and elegant outdoor walk-way (Promenade) as well as a luxury hotel with 814 rooms and suites (Mundo Imperial Resort). ... more   less 

Additional Information about Resort Mundo Imperial

Address: Blvd Barra Vieja 3 | Plan de Los Amates, Acapulco 39931, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: $120 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Resort Mundo Imperial 4*
Number of rooms: 814
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Travelocity, Booking.com, Hotwire, Cancelon, Agoda, Expedia, Evoline ltd, Cheap Tickets, HotelQuickly, Priceline and HRS so you can book your Resort Mundo Imperial reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mundo Imperial Hotel Acapulco
Hotel Style:
#2 Top resorts Hotel in Acapulco
#3 Spa Hotel in Acapulco
#6 Luxury Hotel in Acapulco
#16 Best Value Hotel in Acapulco
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Questions & Answers

Here's what travellers have asked, with answers from Resort Mundo Imperial staff and other travellers.
19 questions
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Questions? Get answers from Resort Mundo Imperial staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“8th and 9th floor are the best ones”
Warapiz, 19 Apr 2017 | Read review
“Choose higher floor for distant ocean view. Bring your ear plugs for music and generator humming. Oh, and go to the Princess instead.”
LynnSherwood, 13 Mar 2017 | Read review
“Rooms to the East side look to the airport runway.”
nachocastrof, 5 Mar 2017 | Read review
“Avoid this hotel”
757isaacm, 5 Oct 2016 | Read review
“Ask for a room to look over the interior.”
LouisR871, 18 May 2016 | Read review
5 of 5
Orbitz.com
US$72* /night
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Prices are for 1 room, 2 adults
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