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Alba Suites

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69 Reviews from our TripAdvisor Community

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Showing 14: English reviews
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Mexico
Reviewed 5 January 2017 via mobile

Look: normally I don't complain if a "regular" hotel gives you what they promiss. In this case I knew upfront that the hotel had some deficiencies, but I anyhow decided to stay there for some convenience reasons of the ocassion and accepted a lower-end stay. Unfortunatelly the hotel was worse than expected, bad quality of infrastructure and installations, photos on...

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Thank MSalazarH
AcapulcoALBA, Director General at Alba Suites, responded to this review

We appreciate the time we spend in evaluating our hotel, we regret that our hotel did not meet your expectations, we hope at another time of the opportunity to receive you and show you all areas that we have for our tourists, do not hesitate to contact our staff to Any requirements you have, greetings.

Philadelphia, Pennsylvania
Reviewed 4 May 2016

Looked good in photos, however to get to the room there were 62 steps, three ramps and then the elevator for two floors. In the heat it was a struggle to get to our room, and my wife has a bum leg so this was misery each day. No bar! Yes you can buy a beer at the cantina, and...

Review collected in partnership with Armed Forces Vacation Club
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1Thank token2000
AcapulcoALBA, Director General at Alba Suites, responded to this review

We apologize for the inconvenience happened during your stay with us, we will work with our partners to practice the English language and provide a better experience in our hotel, hopefully give us the opportunity to serve you in the near future., Receive greetings from Acapulco, Sun City

Whittier, California, United States
Reviewed 1 September 2013

Awesome ocean view or the price! If you are on strict budget, this is the one! We read previous review about loud music on weekends, so we asked for a room away from the noise and it worked! We got the top floor. But there was rain storm the first night and it leaked in the room, and they moved...

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Thank Ada R
AcapulcoALBA, Gerente at Alba Suites, responded to this review

Thank you very much for your visit to Acapulco, thanks for your comments, hope to see you soon.

NJ
Reviewed 17 August 2013

To start off, the hotel was well maintained and the pictures on the site did not lie. The rest is where the trouble starts. I booked the rooms with "complimentary breakfast included." They fought me on giving me the vouchers because they said it wasn't on their reservation, though my confirmation had it under "additional information" I went to the...

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3Thank David R
AcapulcoALBA, Director General at Alba Suites, responded to this review

Thank you very much for your visit to Acapulco, thanks for your comments, we are taking steps to improve on the points that we make, we hope to see in our facilities and to assist you as you deserve

Quebec City, Canada
Reviewed 21 March 2011

Since 6 years, I am coming at the same hotel in Acapulco, at Alba Suites, for a stay of 1 to 2 months between January and March. A lot of Canadians are coming back also since many years. The hotel is located on a magnificent site above the bay of Acapulco. There are 5 swimming pools, in the shadow or...

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7Thank SergiN84
Hamilton, Canada
Reviewed 8 March 2011

For the past 4 winters, we have stayed at Suites Alba for three to four weeks each year. We have just returned from our latest visit, and hope to return again next year. The hotel complex consists of several buildings, 5 swimming pools, one small beach area in the Bay of Acapulco accessed by a cable car, and one huge...

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7Thank Roberta2011J
Mishawaka, Indiana
Reviewed 7 January 2011

Hotel was not near the bars and discos strip, which was what we wanted . We have two kids and they enjoyed the pools and spent a lot of time in the water slide. Next to the yatch club, very convenient if you want to rent a boat! It has a little beach and access to sea, but if you...

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4Thank pvalenc1
Buenos Aires, Argentina
Reviewed 2 April 2010

You have a view of the bay, you have you own kitchen if you need to prepare something. Taxis are really cheap if you want to go to the most beautiful beaches.

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1Thank GustavoBuenosAires
McKinney, Texas
Reviewed 19 April 2009

Acapulco was not all we dreamed, but our one saving grace was the hotel. It was far off the beaten path, well away from the nightlife and the urine smell of downtown. The room was great and came with a kitchenette which was wonderful. There was a coffee maker in the room, but no coffee provided. The waterslide was awesome...

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3Thank brendasue513
mission hills ca
Reviewed 26 February 2007

My husband and I stayed there for 4 nights and this hotel is in the old Acapulco it is away from all the night life and the shopping. If you don't mind having to catch a taxi every time you want to go down town and drive about 10-15 minutes away then you should be fine the hotel is okay.I...

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3Thank booboos

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Alba Suites

Address: Gran Via Tropical 35, Acapulco 39390, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: $56 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Alba Suites 2*
Number of rooms: 232
Reservation Options:
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Also Known As:
Alba Hotel Acapulco
Suites Alba
Alba Resort Acapulco
Hotel Style:
#8 Top resorts Hotel in Acapulco
#22 On the Beach Hotel in Acapulco
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Questions & Answers

Here's what travellers have asked, with answers from Alba Suites staff and other travellers.
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Toledo, Ohio

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Questions? Get answers from Alba Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't want to hear loud music on Friday and Saturday nights, ask for a room far away from the noise (around the main pool where they play party music on weekends).”
  • Awesome view!
 of 5 bubbles 785adar, 31 Aug 2013 | Read review
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