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Camino Real Acapulco Diamante

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347 Reviews from our TripAdvisor Community

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There are newer reviews for Camino Real Acapulco Diamante
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Showing 148: English reviews
Mexico City, Mexico
Reviewed 26 April 2016

Camino Real was our life-boat hotel this Constitution Day holiday in Mexico. Having much trouble to book at our regular Acapulco Hotel we found a good deal in BFast Buffett included in a 2 adult 2 kid setting... As you can imagine expectations were dim, but Camino Real was a pleasant surprise with excellent service and staff, great food and...

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Thank Alberto B
Reviewed 8 April 2016

I have stayed there a few times but this one the hotel really showed deterioration. The staff is efficient and kind and fast. Room are large and nice. But... The food has become terrible and expensive. Rooms with bulbs but no lamp shades, air conditioning not working, old towels, rusted here and there, old bathrooms, doors do not close well,...

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2Thank gatototo
Mexico City, Mexico
Reviewed 1 April 2016

Choosing the first time this hotel, we got quite disappointed by the level of service provided and the overall quality of food which is not only poor in quality but also not well presented. Starting with a breakfast buffet which makes it difficult to get exited and boost the appetite. The overall maintainance of the buffet is poor and the...

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Thank Temptation120
mexico
Reviewed 29 March 2016

We have regularly visited Acapulco but have always stayed at Las Brisas. This time we decided to change to Camino Real. Bad decision! The price being a little more expensive we expected something better. On the contrary .....The quality of the hotel two grades lower. The only plus point for us , it has a beach. The food quality is...

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Thank Theresa d
Pachuca
Reviewed 25 February 2016 via mobile

I spent there a few days and is a really calm place. I had the feeling like I was all alone, just two couples and me. The facilities are good BUT they have just a very little piece of "beach" between rocks so if you're planning to go out and walk in the morning, you better choose another option. The...

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Thank hugocge
Indianapolis, Indiana
Reviewed 4 November 2015

Stay for one night 10/30/15, and from the elevators to hallways to room very dirty. Wanted to order room service prior to my departure and had no telephone in the room, no radio alarm clock. Bed very uncomfortable, when I mentioned to the FD was told to complete a comment card. No apologies the hotel was not worth the 180...

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1Thank Artemisa F
Guadalajara, Mexico
Reviewed 15 October 2015

Location is privilleged. It has it's prived tiny beach. I was on business but this place is suitable both for business or family trips. On the beach there's the possibility of hiring ski boats or wave runners for really fair prices and the instructors are more than great. Ask for ISRAEL. He is the best. The hotel certainly has seen...

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Thank Alvaro F
Fausto M, Director General at Camino Real Acapulco Diamante, responded to this review

Dear Guest , please receive a cordial greeting and our thanks for your comment about your previous stay in our facilities . I can assure to You that We will take into account your views to keep us in our continuous improvement process . It will be a pleasure to serve You again. fausto.matias@caminoreal.com.mx 744.435.1051

Reviewed 29 July 2015

I have been many times at this hotel, but I have a few comments on my last stay. The good ones: The rooms are really big, clean and really pretty. We didn't experienced anything bad at the hotel, they were really good. The service at the restaurants is very good, they make you feel very welcome. The food is very...

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2Thank Fer U
Fausto M, Director General at Camino Real Acapulco Diamante, responded to this review

Dear Guest, please receive a warm greeting along with our thanks for your opinion about our services and facilities. Rest assured that We will implement the measures necessary to improve as You mention. Thanking your preference, I remain of You. Fausto Matias fausto.matias@caminoreal.com.mx

Ciudad de Mexico, México
Reviewed 30 June 2015

Thanks for the excellent attention! we like everything the most!! the people the place, everything is awesome. the only thing we think you can improve is the elevator it was broken. thanks for all!!!"

Review collected in partnership with this hotel
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Thank 821alejandram
Fausto M, Director General at Camino Real Acapulco Diamante, responded to this review
Google Translation

Estimado Huésped, reciba por favor un afectuoso saludo. Así mismo le agradezco el hacerme llegar su comentario sobre su estancia...

Madrid, Spain
Reviewed 6 May 2015

Hotel is overall nice, service very good but prices in restaurants are quite high. Restaurant closes at 11pm and bar at midnight. There is nothing at all close by so you will need to take a taxi to go anywhere with a tariff 200 pesos (average). Piñas coladas are amazing. Beach is really small, but pool area is ok. Mostly...

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1Thank Meissamt
Fausto M, Director General at Camino Real Acapulco Diamante, responded to this review
Google Translation

Apreciado Huesped, Le Agradezco el tiempo invertido para compartir su valiosa opinión, misma que nos ayuda siempre a mejorar, referente...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Camino Real Acapulco has a privileged location surrounded by tropical vegetation, locating his great construction of 7 acre Beach into one of the most Luxurious and Safety Acapulco Residences, just 10 minutes from the airport and 15 Min from Costera Avenue. Our Hotel invite you to absolute rest, offering all services for your comfort and relax time, such as; Room service 24 hrs, SPA, 1 restaurant international food open from 07:00 - 23: 00hrs, Restaurant Sea Food Specialties open 13:00 to 23:00 hrs, and our Pool Bar restaurant for Snack directly to your pool, same pools with a beautiful view of the bay Puerto Marquez, Whiteout leaving the privacy offered by our homely beach. ... more   less 

Additional Information about Camino Real Acapulco Diamante

Address: Carretera Escenica Km 14 Baja Catita S/N | Fracc. Pichilingue Diamante, Acapulco 39880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: $175 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Camino Real Acapulco Diamante 4*
Number of rooms: 157
Reservation Options:
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Also Known As:
Camino Real Acapulco Diamante Hotel Acapulco
Camino Real Hotel Acapulco
Camino Real Resort Acapulco
Hotel Style:
#7 Top resorts Hotel in Acapulco
#10 Luxury Hotel in Acapulco
#11 Spa Hotel in Acapulco
#19 On the Beach Hotel in Acapulco
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Questions & Answers

Here's what travellers have asked, with answers from Camino Real Acapulco Diamante staff and other travellers.
4 questions
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Questions? Get answers from Camino Real Acapulco Diamante staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For quality:price ratio chose another hotel. I left after one night.”
HumbertoO298, 10 Apr 2017 | Read review
“all rooms face the bay”
edgar1947, 29 Jan 2017 | Read review
“We stayed at pool level room (right) could hear the waves sound, and the kids playing at the beach, other rooms can be quieter.”
AlbertoB287, 25 Apr 2016 | Read review
“Good hotel in need of serious renovations”
gatototo, 7 Apr 2016 | Read review
“Avoid this hotel”
Temptation120, 31 Mar 2016 | Read review
5 of 5