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09/07/2017 10/07/2017
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    Grand Hotel Acapulco

    Costera Miguel Aleman # 1 | Col. Icacos, Acapulco 39869, Mexico
    Save
    Savings alert: 12% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$99
          US$58
          US$60
          US$58
          Traveller (362)
          Room & Suite (307)
          Pool & Beach (189)
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          Overview
          • Excellent35%
          • Very good26%
          • Average21%
          • Poor10%
          • Terrible8%
          Travellers talk about
          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Private Balcony
          3.5 Star Hotel
          All hotel details
          Fiesta Americana Villas Acapulco
          1,338 reviews
          #5 of 167 hotels in Acapulco
           
          Elcano Hotel
          390 reviews
          #13 of 167 hotels in Acapulco
           
          Emporio Acapulco Hotel
          1,045 reviews
          #9 of 167 hotels in Acapulco
           
          Gran Plaza Hotel Acapulco
          939 reviews
          #12 of 167 hotels in Acapulco
           
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (661)
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          There are newer reviews for Grand Hotel Acapulco See the most recent reviews

          11 - 15 of 661 reviews

          Reviewed 23 November 2016

          This welcoming hotel is attractive, inviting and clean. Gorgeous modern bathrooms with walk-in showers are luxurious. Right on the beach with many fun night-spots on the strip within short and inexpensive cab rides. In walking distance of local family-run restaurants serving flavorful tamales, beer and...More

          Thank LynnSherwood
          Reviewed 15 November 2016 via mobile

          Where to start?? Ok the positive : the food is very good although by the third day you start being bored. They are renovating the hotel so some rooms are better than others and, even if you get one of the newly made rooms they...More

          Thank MaruSdeC
          Reviewed 16 September 2016 via mobile

          It is not a luxury hotel. But for family with kid it is an excellent choice. It has a big pool and the beach is nice. Sometime the beach could be crowded since it is public. However if you like people is a good place....More

          Thank raul s
          Response from Paulina T, Comunicaciones at Grand Hotel AcapulcoResponded 22 September 2016

          Dear Guest, Thank you very much for your kind note regarding your recent visit to Grand Hotel Acapulco & Convention Center. I am very pleased to know that you have a great vacation and that you enjoyed your stay with us. At the same time...More

          Reviewed 11 September 2016 via mobile

          This is a very large hotel. The buffet in the restaurant is excellent. There are two pools and of course a great beach. Our room was large with an ocean view balcony. The air conditioning was inadequate for the hot temperature and there was a...More

          Thank Karlcarl
          Response from Paulina T, Comunicaciones at Grand Hotel AcapulcoResponded 22 September 2016

          Dear Guest, Thank you very much for your kind note regarding your recent visit to Grand Hotel Acapulco & Convention Center. I am very pleased to know that you have enjoyed your stay with us. At the same time may I thank you for your...More

          Reviewed 17 August 2016 via mobile

          This hotel over all is good The rooms are not good looking The beds are horrible hard and please don't buy anything in the gasoline stations the hotel don't Let you bring anything inside you room you supposed to buy from them costumer service is...More

          Thank judy1800
          Response from Paulina T, Director General at Grand Hotel AcapulcoResponded 23 August 2016

          Dear guest, Thank you for having chosen the Grand Hotel Acapulco for your recent stay and taking the time to forward us your comments through Trip Advisor. It is comments such as yours that allow us the opportunity to monitor our hotel operation more closely....More

          Fiesta Americana Villas Acapulco
          1,338 reviews
          #5 of 167 hotels in Acapulco
           
          Elcano Hotel
          390 reviews
          #13 of 167 hotels in Acapulco
           
          Emporio Acapulco Hotel
          1,045 reviews
          #9 of 167 hotels in Acapulco
           
          Gran Plaza Hotel Acapulco
          939 reviews
          #12 of 167 hotels in Acapulco
           
          About
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Room Service
          • Beachfront
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Meeting Rooms
          • Dry Cleaning
          • Concierge
          • Banquet Room
          • Children Activities (Kid / Family Friendly)
          • Conference Facilities
          • Laundry Service
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • US$58 - US$131 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #7 Spa Hotel in Acapulco
          • #9 Best Value Hotel in Acapulco
          • #11 On the Beach Hotel in Acapulco
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 573
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, Booking.com, Travelocity, Priceline, TripOnline SA, Cancelon, Cheap Tickets, HotelQuickly and Evoline ltd so you can book your Grand Hotel Acapulco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Pacific Coast >
          • Guerrero >
          • Acapulco
          • Also Known As
          • Hyatt Regency Acapulco ,
          • Hyatt Acapulco ,
          • Acapulco Grand Hotel ,
          • Acapulco Hyatt
          Add Photo Photos
          Traveller (362)
          Room & Suite (307)
          Pool & Beach (189)
          Dining (92)
          Hotel & Grounds (312)
          Bathroom (14)
          Business Centre & Event Rooms (5)
          Family and Play Areas (3)
          Nearby
          Hotel Nilo
          18 reviews
          .27 km away
           
          Hotel Amarea Acapulco
          170 reviews
          .34 km away
           
          El Hotelito
          40 reviews
          .30 km away
           
          One Acapulco Costera
          304 reviews
          .41 km away
           
          Nearby Restaurants
          Carmenere
          330 reviews
          .60 km away
          Restaurante Zolache
          168 reviews
          .67 km away
          Suntory
          102 reviews
          .55 km away
          El Pesca'O
          127 reviews
          .56 km away
          Nearby Attractions
          CiCi Acapulco Magico
          205 reviews
          1.36 km away
          Playa Icacos
          57 reviews
          1.41 km away
          Palladium
          112 reviews
          1.26 km away
          Baby'O
          47 reviews
          .45 km away
          Questions & AnswersAsk a question
          Sids60
          How do I get the General Manager's attention to deal with my issue relating to payment of our stay 26/27/28/29 December. I have sent 2 emails to the only address I have and no one has responded back to me. The hotel owes me money, they took an amount against my credit card when I booked in and we charged less to the room during our stay. The final amount was over 2,500 MXN less but they will not acknowledge my issue - this is now bordering on fraudulent!! I have all the paperwork and so do they - Account number 1835630 Sidaway
          9 January 2017|
          Answer Show all 2 answers
          Response from Paulina T | Property representative |
          Thank you for your comments Sr. We will check this matter and will contact you asap.
          0
          Votes
          Google Translation
          Mariale I
          I will be attending a wedding in November and would like to call the hotel and the spa to make a stylist appointment. How do I dial from Miami?
          29 September 2016|
          Answer Show all 3 answers
          Response from Tonatzin B | Property representative |
          Dear Mariale You can call from USA 011 52 744 4691234 Regards
          0
          Votes
          Google Translation
          Room Tips
          "The renovated rooms are from floor 14 up, I think. From that number down the rooms are old."
          Read review
          "all room have partial ocean view and city view."
          Read review
          "ocean view"
          Read review
          "Corner suites have an amazing view of both the ocean and city"
          Read review
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