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Elcano Hotel

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Elcano Hotel
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350 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Guelph, Canada
Reviewed 15 February 2016

Just returned from one week at the El Cano. My advice would be to disregard all negative reviews. Hotel was clean, staff was courteous, and every room has an AMAZING ocean view!! Went almost all inclusive which included 3 meals a day...buffet style. The food was good. Had a vast array of fruit, vegetables, and desserts. Breakfast was by far...

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4Thank Cathy L
Stockholm, Sweden
Reviewed 12 February 2016

After spent few weeks at different locations in Mexico I continued my journey to Acapulco. I couldn't believe my eyes when I checked in. The lobby was furnished with everything I kept in mind, except the piano, and I felt a sentimental value when entered the room. Moreover, I was moved by a charming feeling when I walked down the...

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10Thank Kenneth N
Toronto
Reviewed 2 February 2016 via mobile

So this is Acapulco not Cancun or somewhere else. Luxury no. Nice definitely. The better you treat the staff the better they treat you. Want face clothes? Leave the maid $1 or 20 pesos with a note. More pillows? A blanket? No problem. Every room is ocean view and you can hear the ocean at night. The lobby bar is...

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3Thank lamandel
Toronto, Canada
Reviewed 30 January 2016

What a lovely hotel! I must admit that the first thing that attracted me in choosing Hotel Elcano was the photos on Trip Advisor of the blue decor throughout the hotel. My favourite colour is blue. I also read the reviews that the food was good. Trip Advisor reviewers, thanks again, you are true to your word. I was in...

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6Thank Donna K
Toronto, Canada
Reviewed 18 January 2016

This hotel was amazing, clean beach, clean rooms, excellent customer service. The food was good and the ambience in general was fantastic. Great hotel and it is very family oriented. The location of this hotel was exrtaodinary!. Would go back again!

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Thank Sarahi n
montreal
Reviewed 17 January 2016

Just came back from a week at this hotel. Jan 6th. - Jan 13th. We went to this hotel because we read the comments on tripadvisor and people gave it a 4 to a 4 plus. This is definitely not anywhere near a 4 star. I don't know where people have travelled to but this is not a 4 star...

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1Thank bheather
Mexico City, Mexico
Reviewed 5 January 2016

This hotel was really famous in the early 2000 but now it lacks of manteinance and the rooms and everything seems too old, the pool does not have umbrellas to be there and hide from the sun that should be a must. All the people is really nice and wants to please you. The price of the food and beverages...

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Thank Warapiz
Lima, Peru
Reviewed 4 January 2016

The hotel is in a great location but the staff service is so bad. The price is definitely expensive for the service you receive. Some facts to be aware of: 1) The gym has great machines, but it is forgotten at all. The machines doesnt work, some of them are broken and there is no aircondition. Event the clock is...

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Thank Fiorella P
Reviewed 1 January 2016 via mobile

We really enjoyed our stay at the hotel. The staff members are very kind and helpful. The food is delicious, especially breakfasts are cooked with something out of this planet. The rooms and the faculties are very clean and the location of the hotel is perfect . I think that the hotel is an excellent option if you want to...

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Thank Carlos G
Los Angeles, California
Reviewed 3 December 2015

Elcano is an old hotel that has been refurbished and well kept in general. The rooms are spacious. The views amazing! the bathrooms old but well kept. In general the amenities are good and management friendly and helpful. They have a breakfast buffet that is very well stack. It has pool lounge chairs and a gorgeous beach. Unfortunately it is...

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Thank MaytePrida

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Elcano Hotel

Address: Avenida Costera Miguel Aleman 75, Acapulco 39690, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: $77 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Elcano Hotel 3.5*
Number of rooms: 180
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Also Known As:
Elcano Hotel Acapulco
Elcano Resort Acapulco
Hotel Style:
#3 Top resorts Hotel in Acapulco
#6 Best Value Hotel in Acapulco
#8 On the Beach Hotel in Acapulco
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Questions & Answers

Here's what travellers have asked, with answers from Elcano Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably the higher floors would offer less noise from the beach level. Some rooms had access to Net-Flix but most rooms didn't.”
 of 5 bubbles holstein2, 30 Nov 2016 | Read review
“Higher the floor offers even better views from the balcony..”
 of 5 bubbles AcapulcoGolfCourses, 25 Nov 2016 | Read review
“Ocean view room”
 of 5 bubbles ChicaViceroy, 27 Aug 2016 | Read review
“Ask for a room at the side of the building - quieter and better veiw”
  • View from hotel Elcano
 of 5 bubbles Algesoft, 15 Jul 2016 | Read review
“Ask for upper floor room for great view, extension cord for long stay.”
 of 5 bubbles Gogetter469, 24 Mar 2016 | Read review
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