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The staff is minimum polite. The buffet is overpriced, crowded, and noisy. The beach access is closed at 6pm and the pool at 7pm. Don't expect to be able to pay for the room only even if your guests fit the number the room can...More
i spent there christmas with my family everything was wonderful the staff is very friendly. i love staying at this hotel every time i visit acapulco, it is a classic. it has the best view of the bay and the rooms are very spacious. my...More
The room was on the 12th floor BUT THE ELEVATOR ONLY GOES TO THE 11TH, so you have to take a short flight of stairs. This wouldn't be an issue if it hadn't been a family vacation. We have a 1-yr old boy, so carrying...More
When we arrived, they wouldn't give us each a room card. There was 4 of us, they gave one card. We asked for more, they gave one more. The second elevator wasn't working. The one that did work, barely worked and was like a sweat...More
Used to be one the bets hotels in town! Not anymore. Some of the things I experienced were:
No towels in the pool area
Only one elevator working
Need to go to the reception to get a TV remote
One roll of toilet paper for...More
US$28 - US$121 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#36 On the Beach Hotel in Acapulco
Family Rooms ,
Number of rooms
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