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26/11/2017 27/11/2017
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    Hotel Encanto

    Jacques Cousteau 51 | Fraccionamiento Brisas Marques, Acapulco 39390, Mexico
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    26/11/2017 27/11/2017
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    Savings alert: 25% below average rate

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    Traveller (389)
    Room & Suite (249)
    Pool & Beach (97)
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    Overview
    • Excellent84%
    • Very good12%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (318)
    Traveller rating
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    Time of year
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    1 - 5 of 96 reviews

    Reviewed 2 days ago

    My husband and I stayed at the Encanto in August 2017 for our honeymoon. First I would like to say we had a terrible experience at the airport because my husband lost his luggage. So the ride to the resort was a quiet and angry...More

    Thank Rae0820
    Reviewed 4 weeks ago via mobile

    The hotel architecture its stunning, the size of the rooms are perfect and the sea view from the rooms and the pool its breathtaking. The service it’s exceptional all the staff is always nice, kind and willing to help you. The food and beverages are...More

    Thank Diego P
    Response from EncantoAcapulco, Gerente at Hotel EncantoResponded 1 week ago

    Good afternoon dear Diego P; It is a pleasure to write you from Encanto. Thank you for sharing us your experience here in Encanto. We are delighted to know that you enjoyed each detail that makes Encanto unique, from the magnificent views to the service...More

    Reviewed 22 September 2017

    We stayed there 3 nights, 2 nights with in a pool suite and the last night with a 'standard' room looking back over the city. Both room's were amazing lots of marble finishes, high quality fixtures, private and a feeling of real uxury. The only...More

    Thank kerryconway
    Response from EncantoAcapulco, Gerente at Hotel EncantoResponded 2 weeks ago

    Good afternoon dear kerryconway; It is a pleasure to write you from Encanto Acapulco. Thank you very much for all your comments, we really appreciate them and we are working everyday to improve our service. We are glad to know that you enjoyed your stay...More

    Reviewed 5 September 2017

    Excelente Vista y buen Sevicio. The view was awesome. The pool was awesome. The rooms were awesome. The valet was awesome. The service was awesome and the people were even better. The food was awesome.More

    Review collected in partnership with this hotel
    Thank michaeled1st
    Response from EncantoAcapulco, Gerente at Hotel EncantoResponded 4 October 2017

    Good afternoon dear michaeled1st; It is our pleasure to write from Encanto. Thank you very much for sharing your experience in Encanto. We are delighted to know that everything in your stay in Encanto was perfect for you. We hope to have you here soon...More

    Reviewed 3 August 2017

    Been meaning to go to Encanto since I heard of it. We had a friends wedding in Acapulco and the perfect opportunity to make it happen. Since we were for a short stay (2 nights) I wanted a place to relax have a good memory...More

    Thank danielarnall
    Response from EncantoAcapulco, Gerente at Hotel EncantoResponded 5 August 2017

    Good afternoon Dear daniearnall, It is a pleasure to write you from Encanto, thank you very much for taking the time to share your experience with us in tripadvisor. We appreciate all your incredible comments about your stay in the Hotel. We are delighted to...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Airport Transportation
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$189 - US$465 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Acapulco
    • #1 Luxury Hotel in Acapulco
    • #3 Romantic Hotel in Acapulco
    • #5 Business Hotel in Acapulco
    • #7 Family Hotel in Acapulco
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 44
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Splitty, Prestigia, Hotwire, getaroom.com, TripOnline SA, HotelQuickly and Cancelon so you can book your Hotel Encanto reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Guerrero >
    • Acapulco
    Add Photo Photos
    Traveller (389)
    Room & Suite (249)
    Pool & Beach (97)
    Dining (86)
    Hotel & Grounds (265)
    Family and Play Areas (15)
    Nearby
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    1.21 km away
     
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    susanoangelica
    14 August 2017|
    AnswerShow all 4 answers
    Response from EncantoAcapulco | Property representative |
    Dear Susanoangelica; We are not an all inclusive hotel, our rates is only per night the food a beverage are charge separately. If you need any more information it will be pleasure to help you. Best Regards, Encanto... More
    0
    Votes
    Google Translation
    Shannon K
    18 May 2017|
    Answer
    Response from savadaba | Reviewed this property |
    +52 (744) 446 7101 this is their phone. They always answer. I never had any problems with them. They're very professional. They will arrange for taxis to pick and deop from airport. Hope you have an amazing time... More
    1
    Vote
    Joanne W
    3 March 2017|
    Answer
    Response from EncantoAcapulco | Property representative |
    Dear Joanne, We have check the website and is working correctly If you need anything else it will be a pleasure to help you. Encanto Acapulco
    0
    Votes
    Google Translation
    Room Tips
    "pool villa is a must"
    Read review
    "The pool villas are great for couples, mid range price for the hotel and on a different, more private..."
    Read review
    "all the rooms have great architecture and views"
    Read review
    "The ones above the trees will give you the best view."
    Read review
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