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Banyan Tree Cabo Marques

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506 Reviews from our TripAdvisor Community

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Showing 259: English reviews
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Reviewed 1 week ago

My Husband and I just returned from an absolutely amazing eight day vacation. After staying at the Banyan Tree at Mayakoba we had pretty high expectations. Yet, the Banyan Tree at Cabo Marques (Acapulco) exceeded our hopes. Of course, Acapulco is a magical city with an undeniably unique charm and stunning scenery. It is not by accident that this was...

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Helpful?
Thank Edina S
Mexico City, Mexico
Reviewed 1 week ago

It is a very good Hotel and people are extremely helpful. Here are the weak and strong points: Strong points: The view is wonderful, food is very good but not extraordinary, the Rooms are wonderful, the drinks are good but the mojitos were average, there is plenty of free drinking wáter in the rooms Weak Points: After a few trips...

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Helpful?
Thank rhvillarreal
Mexico
Reviewed 1 week ago via mobile

This hotel is beautiful but has a serious problem in service and cleaning. 1. the villas are not that clean and some of them smell like pipes. The towels, pillows and some other things in the room were very dirty. 2. The service it's really bad, everything is a problem, calling for room service, asking for towels, they never answer...

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Helpful?
1Thank KarinaKegel
Jose P, General Manager at Banyan Tree Cabo Marques, responded to this review

Dear Guest Ms. KarinaKegel: On behalf of the Banyan Tree Cabo Marques family I wish to thank you for the opportunity you have given to us by staying in our Resort. Thank you for taking the time to inform us of your experience. Your comments are important to us; you are a valued customer and it is our goal to...

Distrito Federal
Reviewed 2 weeks ago

Loved the spa,make sure to booked your treatment as soon as you arrive. Saffron´s sunset is definitely a must. The service was amazing, the staff is very kind and happy to help you. Be ware mosquitos.

Review collected in partnership with Banyan Tree
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Helpful?
Thank alemdz_ponciano
Jose P, General Manager at Banyan Tree Cabo Marques, responded to this review

Dear Guest, On behalf of the Banyan Tree Cabo Marques family, I would like to thank you for taking the time to give your comments following your stay with us. Banyan Tree Cabo Marques family is a dedicated and professional team infinitely grateful for your comments. We look forward hosting you in a near future. Sincerely, Jose Portocarrero Gerente General...

Palm Beach Gardens, Florida
Reviewed 3 weeks ago

Amazing hotel, extremely private, quiet and breathtaking. Superb staff, very friendly, courteous and willing to help, always a step ahead of our needs. Restaurants provide exceptional service, excellent food and choices.

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Helpful?
Thank Antonio P
Jose P, General Manager at Banyan Tree Cabo Marques, responded to this review

Dear Mr. AntonioP, We were delighted to read that you enjoyed your stay and wish to thank you very much for your gracious comments about our hotel services and associates. Thank you for choosing Banyan Tree Cabo Marques and for taking the time to share your comments with us and other travelers trough TripAdvisor. We look forward to welcoming you...

Distrito Federal
Reviewed 4 weeks ago

We travelled on a busy weekend to Acapulco, However even when the hotel was full, we didn't notice it. It's design allows you to feel isolated from everything, so we had a ffantastic relaxing stay, everyone at the hotel is very helpful and nice.

Review collected in partnership with Banyan Tree
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Helpful?
Thank hectorcolio
Jose P, General Manager at Banyan Tree Cabo Marques, responded to this review

Dear Mr. Colio: On behalf of the Banyan Tree Cabo Marques family I wish to thank you for the opportunity you have given to us by staying in our Resort. We sincerely appreciate your kind comments in regards to our associates. We humbly work very hard every day to provide our guests “remarkable experiences”. I look forward to having the...

Reviewed 4 weeks ago via mobile

If you are looking to get away and relax look no further. Splurge for the oceanfront villa as you will have unobstructed views of the Pacific. Staff professionalism and warmth is probably the best I have ever experienced. Everyone from housekeeping to restaurant service (Oskar who served us a wonderful taste of traditional Mexican coffee), to front desk management Elizabeth,...

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Helpful?
Thank Lia P
Jose P, General Manager at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest: We wish to thank you deeply for taking the time to describe our facilities and services with the care you did. I am glad we have met the expectations of such a well experienced high end traveler like you; and very proud that working humbly and very hard, we can reach one of our goals, which is...

Mexico City
Reviewed 4 weeks ago

This Hotel is quite good, spectacular views, amazing breakfast in La Nao, This place is marvelous for couples , the service is excellent.!! You can enjoy and see the nature around the Villas and you can appreciate a lot of variety of fauna in this place .

Review collected in partnership with Banyan Tree
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Helpful?
Thank aliciag630
Jose P, General Manager at Banyan Tree Cabo Marques, responded to this review

Dear Guest, Thank you for sharing your review following your Stay at our Sanctuary for the Senses in sunny Cabo Marqués! We are all delighted to read you enjoyed your stay, especially your breakfast! On behalf of the Banyan Tree Cabo Marqués family we all look forward to being able to welcome you back very soon. Sent with our best...

Reviewed 4 weeks ago via mobile

The place, rooms and views are insanely beautiful but since everything it's pretty far you have to take always a golf cart they took for ever to pick us up more than 3 times , and the room in dining super slow!!! For the rest is an amazing place to visit enjoy la roca restaurant the pool view ( they...

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Helpful?
Thank Gerard G
Jose P, General Manager at Banyan Tree Cabo Marques, responded to this review

Dear Mr. Gerard, Thank you for share your review of your recent stay with others. We glad you enjoyed our Resort, We apologize that our hotel was not to your satisfactory regarding the timing some services took. We value your feedback, and will use it to help improve our service, and help to avoid any future problems. We hope to...

Las Vegas, Nevada
Reviewed 14 March 2017

ok, so to set the tone..... i live in las vegas, and have stayed at or spent time at most or all of the resorts there, as well as travel 2-3 per year out of the country for vacations near a beach. I typically go for a spot with the turquoise blue water, white sand beaches, loud club music, and...

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Helpful?
Thank cliff1200
Jose P, General Manager at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, Thank you for your kind words about your stay at Banyan Tree Cabo Marqués! It's nice to hear that our guests are recommending our lovely resort to others via TripAdvisor, and we are so happy that you had a “very unique experience.” We hope you will join us again for your next vacation at our Sanctuary for...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Saffron
Saffron
Cuisines: Asian, Thai
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rediscover the charm, romance, and dramatic sunsets of Acapulco at Banyan Tree Cabo Marques, nestled in an exclusive hideaway of Punta Diamante. The Valley View Pool Villa has its own private pool and floor to ceiling windows to capture inspiring cliff-side views, of Acapulco Bay and the Pacific Ocean. The resort boasts a distinctively Asian flavour, with steeply pitched roofs, wide eaves, and the entire villa built on stilts. ... more   less 

Additional Information about Banyan Tree Cabo Marques

Address: Boulevard Cabo Marques Lote 1 | Colonia Punta Diamante, Acapulco 39907, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: $428 - $939 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Cabo Marques 5*
Number of rooms: 45
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotwire, Priceline, Despegar.com, Hotels.com, Expedia, Travelocity, Cheap Tickets, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Banyan Tree Cabo Marques reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Banyan Tree Cabo Marques Hotel Acapulco
Hotel Style:
#1 Romantic Hotel in Acapulco
#2 Family Hotel in Acapulco
#2 Spa Hotel in Acapulco
#3 Luxury Hotel in Acapulco
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Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Cabo Marques staff and other travellers.
14 questions
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Cuernavaca, Mexico

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Questions? Get answers from Banyan Tree Cabo Marques staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The ocean front villas are stunning. We prefer the ones with some city view at night.”
, 18 Apr 2017 | Read review
“All rooms are very well isolated and have a pool, we felt wonderful there.”
rhvillarreal, 13 Apr 2017 | Read review
“Take your time because you depend for inside transportation hotel,”
aliciag630, 24 Mar 2017 | Read review
“there is not a bad room, luckily all the villas sit nicely in the mountain tops, so you dont have to worry about other visitors seeing you”
cliff1200, 14 Mar 2017 | Read review
“Excellent service! loved the decor and wonderful views of lovely Acapulco”
veronicaeorozco, 9 Mar 2017 | Read review
5 of 5