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- Excellent25%
- Very good25%
- Average12%
- Poor0%
- Terrible38%
13 Aug 2017“VERY BAD EXPERIENCE ”
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See what travellers are saying:
Reviewed 13 August 2017 via mobile I particularly booked 2 months in advance in order to have 4 rooms at the very top of the A tower , when I arrived the receptionist was super rude and did not gave me the rooms I booked, this guy split my hole family...More
Reviewed 3 September 2014 My daughter and I went alone felt safe ,meet great people ,great beach great weather the rooms were clean and the view was beautiful ......staff were always friendly and helpful ...
Great vacation !!!!!
Bella L
California City, California
Reviewed 12 April 2014 A couple of years back we decided to go to Acapulco during December, being a high season time for that place and not being prepared with a reservation we ended up at this so called hotel, we were 4 couples with kids and took 4...More
Reviewed 6 May 2011 staff - so rude and unhelpfull, no idea of customer service;
room - no hot water, toilet didn't flush, water was leaking from the sink, fleas in a bed (no kidding), cockroaches on the floor, road work just outside the hotel all night long, nothing...More
Reviewed 10 September 2008 Traveling alone as a single older woman I felt insecure as half of the halls of the hotel were dark. I complained to the administrators and I was told that it was done in order to save electricity since a good portion of the hotel...More
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Amenities
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Pool
Restaurant
Free High Speed Internet (WiFi)
Free Parking
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