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Auto Hotel Ritz Acapulco

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Traveller (45)
Pool & Beach (7)
Room & Suite (6)
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Overview
  • Excellent24%
  • Very good27%
  • Average12%
  • Poor0%
  • Terrible37%
13 Aug 2017
“VERY BAD EXPERIENCE ”
2 Sep 2014
“Great time”
Free Wifi
Free Parking
Pool
Restaurant
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Reviews (33)
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1 - 5 of 8 reviews
Reviewed 13 August 2017 via mobile

I particularly booked 2 months in advance in order to have 4 rooms at the very top of the A tower , when I arrived the receptionist was super rude and did not gave me the rooms I booked, this guy split my hole family...More

Thank Roger M
Reviewed 3 September 2014

My daughter and I went alone felt safe ,meet great people ,great beach great weather the rooms were clean and the view was beautiful ......staff were always friendly and helpful ... Great vacation !!!!!

1  Thank Cynthua
Reviewed 12 April 2014

A couple of years back we decided to go to Acapulco during December, being a high season time for that place and not being prepared with a reservation we ended up at this so called hotel, we were 4 couples with kids and took 4...More

3  Thank Bella L
Reviewed 6 May 2011

staff - so rude and unhelpfull, no idea of customer service; room - no hot water, toilet didn't flush, water was leaking from the sink, fleas in a bed (no kidding), cockroaches on the floor, road work just outside the hotel all night long, nothing...More

8  Thank KaElEm
Reviewed 10 September 2008

Traveling alone as a single older woman I felt insecure as half of the halls of the hotel were dark. I complained to the administrators and I was told that it was done in order to save electricity since a good portion of the hotel...More

5  Thank belugasweet
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About
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Free High Speed Internet (WiFi)
Free Parking
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Traveller (45)
Pool & Beach (7)
Room & Suite (6)
Dining (1)
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