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Auto Hotel Ritz Acapulco

Traveller (45)
Pool & Beach (4)
Room & Suite (2)
Overview
  • Excellent24%
  • Very good26%
  • Average12%
  • Poor0%
  • Terrible38%
  • 13 Aug 2017
    “VERY BAD EXPERIENCE ”
  • 2 Sep 2014
    “Great time”
Avenida Wilfredo Massieu Perez s/n Fracc. Magallanes, Acapulco 39670 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Pool
Restaurant
Suites
Kitchenette
Pets Allowed
2 Star accommodation
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Reviews (34)
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2
1
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5
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5
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1 - 5 of 8 reviews
Reviewed 13 August 2017 via mobile

I particularly booked 2 months in advance in order to have 4 rooms at the very top of the A tower , when I arrived the receptionist was super rude and did not gave me the rooms I booked, this guy split my hole family...More

Date of stay: May 2017
Thank Roger M
Reviewed 3 September 2014

My daughter and I went alone felt safe ,meet great people ,great beach great weather the rooms were clean and the view was beautiful ......staff were always friendly and helpful ... Great vacation !!!!!

Date of stay: March 2014
1  Thank Cynthua
Reviewed 12 April 2014

A couple of years back we decided to go to Acapulco during December, being a high season time for that place and not being prepared with a reservation we ended up at this so called hotel, we were 4 couples with kids and took 4...More

Date of stay: May 2013
3  Thank Bella L
Reviewed 6 May 2011

staff - so rude and unhelpfull, no idea of customer service; room - no hot water, toilet didn't flush, water was leaking from the sink, fleas in a bed (no kidding), cockroaches on the floor, road work just outside the hotel all night long, nothing...More

Date of stay: March 2011
8  Thank KaElEm
Reviewed 10 September 2008

Traveling alone as a single older woman I felt insecure as half of the halls of the hotel were dark. I complained to the administrators and I was told that it was done in order to save electricity since a good portion of the hotel...More

Date of stay: September 2008
5  Thank belugasweet
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Hotel class
Number of rooms
82
Location
Mexico > Pacific Coast > Guerrero > Acapulco
Hotel class
Number of rooms
82
Location
Mexico > Pacific Coast > Guerrero > Acapulco
Photos
Traveller (45)
Pool & Beach (4)
Room & Suite (2)
Nearby
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Questions & Answers
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Room Tips
"Don't go to this hotel"
771bellal
11 Apr 2014
Read review
"go to another hotel"
KaElEm
6 May 2011
Read review
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