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Mayan Palace Acapulco

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#7 of 179 Hotels in Acapulco
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1 room 2 adults 0 children
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Mayan Palace Acapulco
Mayan Palace Acapulco
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915 Reviews from our TripAdvisor Community

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Showing 660: English reviews
Chatham, MA
Reviewed 29 November 2005

We were guests of dear friend, who are owners at Mayan Palace Resort, and would like to share the wonderful time we all had 11/12-11/19/05. We checked in and our friends upgraded to Grand Mayan, we all went to the free breakfast and 2 hour presentation, and received our 15% discount. The whole facility is spotless, exciting and wonderful. Crews...

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18Thank 3kidz
Tulsa, OK
Reviewed 15 November 2005

We stayed at the Mayan Palace, Acapulco for two weeks, one week in the Mayan Palace and one in the Grand Mayan. Both were excellent and the resort is really beautiful. We, like others, found Ismael Silva through recommendations posted by others. He was a terrific driver, as was his brother Angel. We took tours with him and he will...

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8Thank TravelinOkie
A TripAdvisor Member
San Ramon, California
1 review
11 helpful votes
Reviewed 14 November 2005

We have just returned from Mayan Palace Acapulco. The resort was fabulous and the service was excellent. When we came in they offered us the upgrade to the Grand Mayan if we would be willing to go to the presentation. So we took their offer and was not disappointed with the change, not that there was anything wrong with the...

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11Thank A TripAdvisor Member
Edmonton, Alberta, Canada
Reviewed 14 November 2005

We were at the Mayan Palace for our honeymoon from October 30 to November 12. We were quite nervous about the accommodations after reading about them here but found the Mayan Palace to be nice enough and quite big rooms. There was no smell although there was construction. We did the timeshare schtick, not a big deal but got us...

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15Thank hchapinfan
A TripAdvisor Member
Montreal, Canada
1 review
13 helpful votes
Reviewed 13 November 2005

We went to the Grand Mayan at the Acapulco Mayan Palace from October 23rd to November 6, 2005. This proved to be a very pleasant trip. This part of the hotel is truly a 5 star! The grounds are immense and beautifully landscaped. There are many pristine pools overflowing into one another, with beautiful water cascades. People are very pleasant...

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13Thank A TripAdvisor Member
A TripAdvisor Member
Spencer, OH
2 reviews
16 helpful votes
Reviewed 12 November 2005

Just got back last night from the Mayan Palace-Acapulco and had a Wonderful Time! We stayed on the 7th floor in the original Mayan Palace resort, not the Grand Mayan. We were hoping to get an upgrade to the Grand Mayan but they were full because of all the guests who've been re-directed from Cancun while they're recovering from the...

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9Thank A TripAdvisor Member
A TripAdvisor Member
Arizona
1 review
14 helpful votes
Reviewed 26 October 2005

We had read some of the reviews and have to admit we were quite worried about going, BUT it was a wonderful vacation! We went with our children, 12 and 9. We did take the timeshare tour, which upgraded us to the Grand Mayan and gave us 15% discount on food and drinks on the resort-good deal if you ask...

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14Thank A TripAdvisor Member
Lake City, Iowa
Reviewed 25 October 2005

I have been to both cities and we stayed at the Mayan Palace and received great service. The one in Acapulco is 10 miles from downtown and you will need to take a cab or rent a car. The Mayan Palace in PV is located near the marina and it is on the bus line so you can go downtown...

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12Thank Bush25
San Francisco, CA
Reviewed 16 October 2005

My wife and I just returned form the Mayan Palace and we were quite worried after reading some of the reviews here on this site. I have over 15 y experieince in the hospitality industry ( Sheraton Corp., Harrahs Corp and Mirage Corp). I know what 5 stars hotels look like and what they are suppose to offer. I consider...

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68Thank Timani95
A TripAdvisor Member
San Antonio, TX
1 review
5 helpful votes
Reviewed 13 October 2005

Some of the past reviews were on the mark. The Palace is older with old hard furniture, loud air conditioner, and noisy due to construction. Balconies are only 18 Inches wide, so why even have one! If you want to watch a favorite show, forget it as there is no TV as we know it. We felt the staff was...

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5Thank A TripAdvisor Member

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Golf Course
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting

Additional Information about Mayan Palace Acapulco

Address: Avenida Del Palmar 1121 | Playa Diamante, Acapulco 39900, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: $251 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mayan Palace Acapulco 4*
Number of rooms: 360
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Also Known As:
Mayan Palace Acapulco Hotel Acapulco
Acapulco Mayan Palace
Mayan Palace Hotel Acapulco
Hotel Style:
#5 Romantic Hotel in Acapulco
#6 Family Hotel in Acapulco
#7 Luxury Hotel in Acapulco
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Questions & Answers

Here's what travellers have asked, with answers from Mayan Palace Acapulco staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the Golf Course side so you had more traffic noise but otherwise was very quiet.”
 of 5 bubbles busymomma79, 21 Feb 2017 | Read review
“Rooms in third building ,first floor are best for pool access”
 of 5 bubbles jlgrass2017, 19 Feb 2017 | Read review
“Even numbered rooms face the Pacific Ocean”
 of 5 bubbles rleitza, 10 Feb 2017 | Read review
“Tiene habitaciones con vista al mar, pero no fue de las que nos tocó.”
  • Está es la vista de la habitación que nos dieron.
 of 5 bubbles VeroCuernavaca, 6 Feb 2017 | Read review
“Do not choose the studio, it does not have a microwave or refrigerator”
 of 5 bubbles cnitab, 11 Nov 2016 | Read review
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