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Gran Plaza Hotel Acapulco

988 reviews
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Traveller (790)
Room & Suite (236)
Pool & Beach (157)
Overview
  • Excellent26%
  • Very good39%
  • Average19%
  • Poor9%
  • Terrible7%
Travellers talk about
Free Wifi
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Room Service
3.5 Star Hotel
All hotel details
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Reviews (988)Write a Review
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All reviewschairs and umbrellasrenovated roomswim up barbeach areahamburgerhigh floorweek staytacosview of the oceanfelt safehotel is beautifulfamily vacationpozolecity tourbaypoolsvendors
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1 - 5 of 373 reviews
Reviewed 7 November 2017

I remember the days when this hotel was the Crown Plaza and even before. The current owners have a real chore on their hands to update this now older, but really cool hotel. 28 floors of a very majestic hotel, but also very old. The...More

Thank Drew S
Response from GPHAca, Director General at Gran Plaza Hotel AcapulcoResponded 11 November 2017

We appreciate your preference and the opportunity of your feedback to improve our service. We thank you for detailing our areas of opportunity. The hotel is actually under renovation regarding elevators. All guest elevators are being renovate for new ones with state-of-the-art technology. We will...More

Reviewed 7 October 2017

We had an amazing time there with my friends, you can drink cocktails all day in the swimming pool, bartenders are sooo nice, weather like a dream and you have a view from the room to the ocean. It was nice to have a private...More

Thank Klaudia W
Response from GPHAca, Director General at Gran Plaza Hotel AcapulcoResponded 10 October 2017

Thank you for expressing your experience at the hotel during your recent stay with us. We are pleased to know that you and your friends had an amazing time with us and you have enjoyed the drinks and the swimming pool. We appreciate your valuable...More

Reviewed 28 September 2017

We stayed in a suite for two weeks in March. Weather was fantastic - always sunny. No rain at all. Rooms are very nice with views of the ocean. Located on the beach. Great Food and always entertaining. Also good for relaxing. Built over 30...More

Thank Anna J
Response from GPHAca, Director General at Gran Plaza Hotel AcapulcoResponded 10 October 2017

Thank you for expressing your experience at the hotel during your two weeks stay with us. We are pleased to know that the weather, the hotel location and ambiance was at your satisfaction. We love to hear that you enjoyed the view of the bay...More

Reviewed 8 August 2017 via mobile

We came on a family vacation in July. The rooms were big with beautiful views of the ocean. Our A.C. went out and they came up very quickly to fix our unit! Centrally located close to Wal-Mart and food venues. Also a Casino was close....More

Thank Toni R
Response from GPHAca, Director General at Gran Plaza Hotel AcapulcoResponded 12 August 2017

Thank you for expressing your experience at the hotel during your recent stay with us. We are happy to know that you also enjoyed the view from your room and had a great tour to Puerto Marqués beach. It will be a pleasure to welcome...More

Reviewed 2 August 2017 via mobile

I booked this hotel because it was on one of the lists recommended by my cousin that stays away about an hour in the capital of the state. Anywho this hotel was one that was available on the dates I had my trip scheduled. Overall...More

Thank Gucci93
Response from GPHAca, Director General at Gran Plaza Hotel AcapulcoResponded 4 August 2017

Thank you for expressing your experience at the hotel during your recent stay with us. Also we thank you for detailing our areas of opportunity that undoubtedly are very important and certainly we must bring them more attention to continue on the path of success...More

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Traveller (790)
Room & Suite (236)
Pool & Beach (157)
Dining (67)
Hotel & Grounds (519)
Bathroom (11)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
About
Amenities
Top amenities
Pool
Room Service
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
US$78 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Acapulco
#7 Family Hotel in Acapulco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$78 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Acapulco
#7 Family Hotel in Acapulco
Room types
Suites, Non-Smoking Rooms, Family Rooms
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