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The Grand Mayan Acapulco

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#2 of 179 Hotels in Acapulco
Certificate of Excellence
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1 room 2 adults 0 children
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The Grand Mayan Acapulco
The Grand Mayan Acapulco
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1,819 Reviews from our TripAdvisor Community

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Showing 1,522: English reviews
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Mexico City, Mexico
Reviewed 2 days ago NEW

Great location, excellent restaurants, rooms are great. I really recomend this (time share) hotel. Beach is on site, expectacular swiming pool. Most of the employees are very friendly and very helpful

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Helpful?
Thank Rafsel
Rossville, Georgia
Reviewed 3 days ago NEW

We stayed at the Grand Mayan Hotel for one week and our time there was unforgettable. The staff was very friendly and helpful. The Joy Squad made our time at the pool so much fun. A huge thanks to one individual, Salvatore Elacio (Salvador). Salvador does an amazing job in interacting with the guest and showing everyone how to have...

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Thank cameronm36
Commack, New York
Reviewed 4 days ago NEW

We love the Acapulco weather (always perfection) and the people at the Grand Mayan have my heart as do all the people in Mexico. This place is just beautiful. I don't know where they find their furnishing and decorating elements. You just ooh and ah. Just to walk around at night is magical. The Joy squad works their but off...

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Thank LizandRick
Reviewed 6 days ago NEWvia mobile

Salvador and Victor were amazing at the Joy Squad. Our family played water polo, fútbol, volleyball, and ping pong with them. They had so many activities for every age. Excellent time. We will be returning and hope that Victor and Salvador will be there!!

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Thank Julie O
West Covina, California
Reviewed 1 week ago via mobile

I love the Vidanta resort. They take such great care of you ! The service and the Joy Squad activities are so great! They had a magnificent band that played every night for dancing outside. The restaurants are reasonable and delicious! Anytime I get a chance to go to these resorts , I go!!!

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Thank Becki T
Reviewed 1 week ago

Our expectation were well surpassed here. It was such an amazing time! I felt the honor that each employee had for their job. Everyone greeted us everytime we walked by someone. Going here the first time with our timeshare really set the bar high for everywhere else we want to go. When we travel we think "Well at the Grand...

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Thank Ashaki J
Shelby Twp, United States
Reviewed 1 week ago

We went over all the recent reviews before coming, so we were aware of what we would need to bring or pick up on our way in. A previous review stated they charge $40 for daily coffee packet and $20 for each 1.5 liter of water in the room. This is true but it's pesos not dollars. So it is...

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12Thank Melissa A
Cheney, Kansas
Reviewed 2 weeks ago

This facility is top notch. Rooms were very comfortable with air conditioning for each area of our suite. Beds are very comfortable. Kitchen is lacking in skillets but we managed by buying one at Walmart and then taking it home. The pools are really what made our experience enjoyable with time spent in most of them as well as the...

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1Thank kansastraveller2021
Red Deer, Canada
Reviewed 2 weeks ago

What an amazing experience we had. The resort & rooms were beautiful and so relaxing. The staff was super friendly and could speak good English. The beaches are clean and very nice. We travel a lot but by far this was the best vacation 8 of us went on. Out of the 8 people, 3 were children aged 8,14 &15....

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1Thank jessicaboulley
Shoreline, Washington
Reviewed 3 weeks ago

The resort was beautiful , recently remodeled.the staff was super friendly , spoke little english but not hard to communicate with. the food was good, the beach was beautiful ,a lot of sandy area. Massages on the beach for $20.us. We met a personal driver that made our trip extra special. He spoke great english, was super personable and helpful....

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1Thank Moffatt56

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about The Grand Mayan Acapulco

Address: Avenida Del Palmar 1121, Acapulco 39900, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: $296 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Grand Mayan Acapulco 4.5*
Number of rooms: 451
Also Known As:
Grand Mayan Acapulco Hotel Acapulco
Grand Mayan Hotel Acapulco
Acapulco Grand Mayan
Hotel Style:
#1 On the Beach Hotel in Acapulco
#2 Luxury Hotel in Acapulco
#4 Family Hotel in Acapulco
#4 Romantic Hotel in Acapulco
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Mayan Acapulco staff and other travellers.
132 questions
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Questions? Get answers from The Grand Mayan Acapulco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room we had faced the golf course but it also had shaded balcony. Rooms facing the ocean have sunshine in the afternoon.”
 of 5 bubbles kansastraveller2021, 4 Feb 2017 | Read review
“Request the ocean view as its so beautiful!”
 of 5 bubbles jessicaboulley, 4 Feb 2017 | Read review
“We stayed on the 9th floor and faced the golf course. All the views are good.”
 of 5 bubbles pamstahl, 16 Jan 2017 | Read review
“rooms face the beach or a golf course--you choose”
 of 5 bubbles lapchat, 28 Dec 2016 | Read review
“all the rooms seem to be nice some dont have beach view, ours had jungle type view and was still gorgeous!”
 of 5 bubbles investsmart86, 27 Dec 2016 | Read review
5 of 5