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06/08/2017 07/08/2017
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    The Grand Mayan Acapulco

    Avenida Del Palmar 1121, Acapulco 39900, Mexico
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    06/08/2017 07/08/2017
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    Traveller (1640)
    Pool & Beach (407)
    Room & Suite (397)
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    #8 of 167 hotels in Acapulco
     
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    Overview
    • Excellent61%
    • Very good29%
    • Average5%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “roberto alarcon” (316 reviews)
    “grand mayan” (964 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Lazy River
    Tennis Court
    Butler Service
    Self-Serve Laundry
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Pierre Mundo Imperial
    720 reviews
    #8 of 167 hotels in Acapulco
     
    Las Brisas Acapulco
    1,523 reviews
    #4 of 167 hotels in Acapulco
     
    Princess Mundo Imperial
    1,668 reviews
    #10 of 167 hotels in Acapulco
     
    Hotel Encanto
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    #1 of 167 hotels in Acapulco
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,936)
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    1 - 5 of 1,582 reviews

    Reviewed 2 days ago via mobile

    My wife and I were disappointed with our stay. Overall the facilities were grand, but the overall experience was lack luster. As a former hotelier and current travel consultant, it was evident that the staff were not passionate about hospitality which translated to a sub...More

    Thank Brandon W
    Reviewed 1 week ago

    Beautiful hotel on a beautiful beach. Beach is public, so if you feel like enjoy the Mexican folklore,can do so. And If you want a relaxing day the resort private and well care. Is close to the airport!

    Review collected in partnership with this hotel
    Thank 801israell
    Reviewed 1 week ago via mobile

    We recently stayed at the Vidanta Mayan Palace Playa for 1 week. We had a great time in the hotel, though there were some issues with the maintenance in the room (safe box, plumbing, electrical). I'll say though that once reported to the front desk,...More

    1  Thank jefflormil
    Reviewed 2 weeks ago

    Staying at the Grand Mayan Acapulco was a relaxing and homely experience. The 2 bedroom living space was amble space and the furniture was very up to date and well kept. The best feature of the hotel was the pool. Great space and very inviting....More

    Thank Janice T
    Reviewed 2 weeks ago

    Juan has been very friendly and outgoing. Even though English is not his best language, he has tried very hard to meet my needs because my Spanish is not the best. The customer service here is great and Juan is a huge reason because of...More

    Thank Brandon F
    Pierre Mundo Imperial
    720 reviews
    #8 of 167 hotels in Acapulco
     
    Las Brisas Acapulco
    1,523 reviews
    #4 of 167 hotels in Acapulco
     
    Princess Mundo Imperial
    1,668 reviews
    #10 of 167 hotels in Acapulco
     
    Hotel Encanto
    297 reviews
    #1 of 167 hotels in Acapulco
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Golf Course
    • Tennis Court
    Details
    • Price range
    • US$105 - US$302 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 On the Beach Hotel in Acapulco
    • #2 Luxury Hotel in Acapulco
    • #4 Family Hotel in Acapulco
    • #4 Romantic Hotel in Acapulco
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 451
    • Reservation Options
    • TripAdvisor is proud to partner with Cancelon and TripOnline SA so you can book your The Grand Mayan Acapulco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Guerrero >
    • Acapulco
    • Also Known As
    • Grand Mayan Acapulco Hotel Acapulco ,
    • Grand Mayan Hotel Acapulco ,
    • Acapulco Grand Mayan
    Add Photo Photos
    Traveller (1640)
    Pool & Beach (407)
    Room & Suite (397)
    Dining (140)
    Hotel & Grounds (1015)
    Family and Play Areas (13)
    Bathroom (4)
    Business Centre & Event Rooms (3)
    Nearby
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    720 reviews
    .48 km away
     
    Princess Mundo Imperial
    1,668 reviews
    .14 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Punta Diamante
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    .73 km away
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    Ask a question
    Questions & Answers
    Rachel H
    21 June 2017|
    AnswerShow all 6 answers
    Response from ShayeShaye | Reviewed this property |
    We did bring our own drinks - had them in containers. We did not bring a cooler. The resort does have wait staff and also good happy hour specials.
    1
    Vote
    al o
    8 May 2017|
    AnswerShow all 3 answers
    Response from Santonina | Reviewed this property |
    I don't know rates,we have a time share. Sorry.... The rooms have a nice king bed Studios have two double. Nina
    0
    Votes
    Caren D
    3 April 2017|
    AnswerShow all 8 answers
    Response from sandra623 | Reviewed this property |
    As i said , there was a lot of construction noise in our suite, from 8am until about 5 pm. I would ask for a room away from construction in the rooms.
    0
    Votes
    Room Tips
    "Take time to enjoy them."
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    "Higher rooms have better views"
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    "the higher the best!!"
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    "upper level facing the ocean."
    Read review
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