We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Grand Mayan Acapulco

Show Prices
#2 of 179 Hotels in Acapulco
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Management photos
The Grand Mayan Acapulco
The Grand Mayan Acapulco
Panoramas (9)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,843 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,544: English reviews
Start your review of The Grand Mayan Acapulco
 Click to rate
Memphis, Tennessee
Reviewed yesterday NEW

Resort was very nice, food was good. One bedroom suite was very roomy and nice. Construction in room right below us was VERY noisey. Sebastian Hernandez, acapulcofor_all@yahoo, was AWESOME as a tour guide. Sebastian was waiting on us when we arrived at the airport. He graciously stopped by a convenient store for us before arriving at the resort. Very reasonable...

 Report
Helpful?
Thank sandra623
Howell, Michigan
Reviewed yesterday NEW

A beautiful resort in Acapulco that offers nightly/daily entertainment for families and couples alike. Please do not waste any money toward their Mexican beach party night ~ They are not well prepared to host this event, they ran out of food within the first 30 minutes and were not the least bit prepared for the number of attendees, even though...

 Report
Helpful?
Thank ShayeShaye
Montreal Canada
Reviewed 3 days ago NEW

We where in the fourth floor facing the ocean and pools. The apartment is very spacious clean with a jacuzzi in the terrase. We stayed 4weeks and We could have stayed longer,we loved it. There is a great business center. Every Sunday at 12.15 pm.a priest comes to the resort and celebrates mass. The Joy Squad team,a group of energetic...

 Report
Helpful?
Thank Santonina
Reviewed 3 days ago NEW

We stayed as a family the week of March 10-17, 2017. We stayed in the Grand Mayan master suite, on the ocean side of the resort. We stayed on the 5th floor (rooms 3512 and 3508) Here's the good and bad: GOOD 1. Clean, spacious and well-appointed suite with a great view of the ocean. 2. Staff are very conscientious...

 Report
Helpful?
Thank Tim C
Reviewed 6 days ago NEWvia mobile

We had an amazing vacation and especially appreciated the activities provided by the Joy Squad group in Acapulco. Never a dull moment, from black jack to water Polo our group was entertained. The Spanish classes led by Salvador were great, ping pong playoffs, turtle camps, water aerobics and dance class followed by bingo and happy hour! The evening entertainment shows...

 Report
Helpful?
Thank Ron B
Lethbridge, Canada
Reviewed 1 week ago NEW

The Grand Mayan Acapulco was an amazing vacation experience. Beautiful site and premises. Very clean rooms and amenities. Several restaurants and snack bars to choose from and great nightly entertainment. Beautiful large sandy beach with no rocks that goes for several kilometers. For a two week vacation you can spend the time on the site. The daytime activity and entertainment...

 Report
Helpful?
Thank andytuveson
Alvarado, Texas
Reviewed 1 week ago

We stayed in the Luxxe rooms of the Grand Mayan. Top floor with a fabulous view of the pools and the ocean. We had a wonderful stay. The rooms are spacious and so very quiet. All the staff were so friendly and attentive to our needs. Soloman and Karina upon check in were great. Our housekeeper Maria left our room...

 Report
Helpful?
2Thank Lakemama1234
Chicago, Illinois
Reviewed 1 week ago

My friend Cynthia and I also visited Acapulco in February 2017. We stayed at Mayan Palace, which has a Golf course, but we could visit all three resorts as they had a shuttle every 15 minutes to take us. Between the three places we visited the most beautiful beach and so very many different pools and lazy rivers. So many...

 Report
Helpful?
Thank theljula2017
Montreal, Canada
Reviewed 1 week ago

Great week at the Grand! From Cesar being amazing with the kids in Café Del Lago every morning and having fun with them to Salomon at the concierge desk helping us have taxis ready when we arrived in advance to get us to the resort quickly and finding us restaurants offsite that were authentic! Cesar knew us from day one...

 Report
Helpful?
1Thank bmustang5050
New York City, New York
Reviewed 1 week ago

Spent a week at the Grand Mayan Acapulco and it was awesome. its really three resorts in 1, with access to all three. over 10 different pools (one with a built in kids water park) and decent selection of restaurants. All the staff was super helpful and pleasant. Big shout out to the Joy Squad at the pool (Mara Bailon...

 Report
Helpful?
Thank mcondon32

1,987 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1565)
Viewed
Pool/Beach Area (325)
Viewed
Dining (62)
Viewed
Business Centre/Function Rooms (3)
Viewed
View from Room (130)
Viewed
Hotel & Grounds (296)
Viewed
Family/Play Areas (12)
Viewed
Room/Suite (139)
Viewed
Bathroom (4)
Viewed
Other (594)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (395)
Viewed
Amenities (83)
Viewed
Beach (4)
Viewed
Grand Mayan Room (49)
Viewed
Grand Mayan Suite (73)
Viewed
Pool (64)
Viewed
Dining (73)
Viewed
The Hotel (49)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Hotel & Grounds (10)
Viewed
Pool/Beach Area (7)
Viewed
Room/Suite (5)
Viewed
Dining (3)
Viewed
Family/Play Areas (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Acapulco hotels
12.3 km away
Mayan Palace Acapulco
Mayan Palace Acapulco
#7 of 179 in Acapulco
924 reviews
6.7 km away
Hotel Encanto
Hotel Encanto
#1 of 179 in Acapulco
262 reviews
12.5 km away
Pierre Mundo Imperial
Pierre Mundo Imperial
#8 of 179 in Acapulco
660 reviews
Show Prices
Show Prices
Show Prices
12.8 km away
Princess Mundo Imperial
Princess Mundo Imperial
#10 of 179 in Acapulco
1,583 reviews
2.1 km away
Fiesta Americana Villas Acapulco
9.0 km away
Banyan Tree Cabo Marques
Banyan Tree Cabo Marques
#3 of 179 in Acapulco
489 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about The Grand Mayan Acapulco

Address: Avenida Del Palmar 1121, Acapulco 39900, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: $295 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Grand Mayan Acapulco 4.5*
Number of rooms: 451
Also Known As:
Grand Mayan Acapulco Hotel Acapulco
Grand Mayan Hotel Acapulco
Acapulco Grand Mayan
Hotel Style:
#1 On the Beach Hotel in Acapulco
#2 Luxury Hotel in Acapulco
#4 Romantic Hotel in Acapulco
#4 Family Hotel in Acapulco
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Grand Mayan Acapulco staff and other travellers.
134 questions
Ask a question

See all questions (134)

Questions? Get answers from The Grand Mayan Acapulco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check for construction on floors above or below you.”
 of 5 bubbles sandra623, 22 Mar 2017 | Read review
“Not to close to the elevator,upper floor.”
 of 5 bubbles Santonina, 20 Mar 2017 | Read review
“Ask for a room with an ocean view. Fifth floor was great.”
 of 5 bubbles timcK6196MV, 20 Mar 2017 | Read review
“We had ocean view and it was fabulous with a great deck for viewing.”
 of 5 bubbles Lakemama1234, 13 Mar 2017 | Read review
“go for the ocean view room with private plunge pool on terrace”
 of 5 bubbles mcondon32, 11 Mar 2017 | Read review
5 of 5