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Secrets Huatulco Resort & Spa

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Secrets Huatulco Resort & Spa
Secrets Huatulco Resort & Spa
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3,386 Reviews from our TripAdvisor Community

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Showing 2,166: English reviews
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Morris, United States
Reviewed yesterday NEWvia mobile

I cannot say enough wonderful things about each and every staff members attention to detail during our past stay! What a beautiful resort with hardworking, genuine and very kind staff. We will definitely be back!!! Thank you for making this vacation so special and unforgettable to us. Rest, relaxation and quiet is exactly what we needed! Keep up the excellent...

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Helpful?
Thank Angela T
LOSTANT, United States
Reviewed yesterday NEW

We have loved Secrets for years, but this year in Huatulco was different. Food was still great, but the maid services were lacking. People are always nice, and the best part for us was when we arrived, we were told "Welcome Home". Nice touch.

Review collected in partnership with this hotel
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Helpful?
Thank Bonnie W
Buffalo, New York
Reviewed yesterday NEW

We have vacationed at several AM resorts in Mayan Riviera, Costa Rica, Dominican Republic and this Secrets did not fail us. We asked for adjoining rooms and we got them as we travel with another couple. We were celebrating some birthdays and anniversaries and had a lovely cake and sparkling wine in our rooms upon arrival. There are always issues...

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Helpful?
Thank Pecpmc
Barrie, Ontario
Reviewed yesterday NEW

Secrets Huatulco Resort and Spa was a wonderful resort, the service and resort was wonderful. The food was great not a bad meal at anytime and the people who work at the resort were very nice and efficient

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Helpful?
Thank mariemA8218JZ
naucalpan, Mexico
Reviewed yesterday NEW

excellent service, delicius food. every think and everybody so nice. Thanks again specialy Osmaira Zorrilla. pool is wonderfull. Oceana personal, thanks Erick an Soledad. Market café thanks Juan y Manuel. Coco café thanks so much Olivia. Lobby bar thanks Diego every body excellent service

Review collected in partnership with this hotel
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Helpful?
Thank Tito M
New Hamburg
Reviewed yesterday NEW

Top drawer resort! From food to drink to entertainment all top notch! Very friendly staff willing to do whatever it takes to make your stay enjoyable. Weather was perfect for vacation, sunny and very warm everyday.

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Helpful?
Thank Darrin G
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, Darrin G On behalf of the Hotel Secrets Huatulco Resort & Spa, I would like to express my gratitude for sharing this review. We’ve shared your kind remarks with all our staff, who take so much pride in ensuring that our guests receive a great service. Since our mission is to offer the best service to each one of...

Surrey, BC
Reviewed 2 days ago NEW

Overall it was a very good holiday. We have never been ones to complain but being our 3rd visit to this hotel we felt the service has slipped due to how busy they are now. The à la carte restaurants were all very good with no issues. (salad bars were gone...) The breakfast buffet however has slipped with far less...

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Helpful?
1Thank KBDKT
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, KBDKT I would like to thank you for sharing your kind comments through our Trip Advisor Account. We are very much concerned to hear your sincere comments about your experience during the time of your stay. Therefore I would like to inform you that I will be take the necessary measures to improve our services overall. Since your opinion...

Calgary, Canada
Reviewed 2 days ago NEW

Everything about this resort was excellent from the beauty of the resort to the friendly staff and the food. Honourable mention to some of the staff. The market cafe was excellent at breakfast and lunch. The Mexican (Tamarindo) especially our waiters Angel and Josue were excellent and at the Cin Cin (Italian) was really good. The Japanese (Marco) was great...

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Helpful?
Thank Linnet D
Ontario Canada
Reviewed 2 days ago NEWvia mobile

Resort is beautiful, clean with outstanding views everywhere!! All staff are extremely accommodating with a big smile. We love the pacific side, it has the majestic rugged beauty and they are very environmentally conscious in Huatulco. We found so much to do nearby and you can't beat using pesos. The pool was huge with different areas whether quiet or a...

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Helpful?
Thank LaurOntarioCanada
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, LaurOntarioCanada Thank you very much you for sharing your review; we are pleased to know that you have to enjoyed your stay at Secrets Huatulco Resort & Spa. As you know, your comments and sincere opinions are greatly appreciated, as it is a great source of motivation for all of us to achive our goals in quality service for...

Minneapolis, Minnesota
Reviewed 2 days ago NEW

My wife and I stayed at this resort 2/11 thru 2/18. We were extremely satisfied with this resort in nearly every aspect. Room: Very Clean. Room service / beverage service was very prompt. Beds were incredibly comfy with good pillows too. I was a bit disappointed as I had asked for a room with the best view available view and...

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Helpful?
Thank Jason H

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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The enchanting Secrets Huatulco Resort & Spa sits on the Pacific coast in Huatulco - a sustainable tourism destination recognized for its commitment to the local environment. Beautifully secluded on the Conejos Bay, guests at Secrets Huatulco are treated to divine views of golden sand beaches, stunning rock formations and sapphire waters. Exclusive Unlimited-Luxury(R) amenities start with limitless gourmet fare and top-shelf spirits, pool and beach wait service, and 24-hour room and concierge services. While 399 gorgeous suites offer daily refreshed mini-bar, spectacular views, plus a furnished balcony, terrace Jacuzzi, or swim-out pool access. Take part in daily activities and nightly entertainment, or a pampering treatment at the Secrets Spa by Pevonia. Guests can even spend a night out with the Sip, Savor & See Dining Experience at the nearby Dreams Huatulco Resort & Spa, to enjoy more fine dining and entertainment. Secrets Huatulco Resort & Spa - Enchanting. Secluded. Divine. ... more   less 

Additional Information about Secrets Huatulco Resort & Spa

Address: Seccion Hotelera Bahia de Conejos | Lote 8, Huatulco 70989, Mexico
Region: Mexico > Southern Mexico > Oaxaca > Huatulco
Price Range: $308 - $732 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Huatulco Resort & Spa 4.5*
Number of rooms: 399
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity and Jetsetter so you can book your Secrets Huatulco Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Huatulco Resort And Spa
Secrets Huatulco Hotel Huatulco
Hotel Style:
#1 Top resorts Hotel in Huatulco
#1 Spa Hotel in Huatulco
#1 Luxury Hotel in Huatulco
#1 On the Beach Hotel in Huatulco
#2 Business Hotel in Huatulco
#3 Romantic Hotel in Huatulco
#4 Family Hotel in Huatulco
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Huatulco Resort & Spa staff and other travellers.
382 questions
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Questions? Get answers from Secrets Huatulco Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All are ocean front”
 of 5 bubbles Pecpmc, 21 Feb 2017 | Read review
“junior suite with jacuzzi was so confortable.”
 of 5 bubbles 913titom, 21 Feb 2017 | Read review
“We had a room in the top building in the ground floor with a whirlpool on the deck. Approximately 10 rooms away from the skybar. Great location for us as we could hear the entertainment from our deck and enjoy a bottle of wine with just the two of us.”
 of 5 bubbles 3darring, 21 Feb 2017 | Read review
“We prefer the rooms higher up with the amazing ocean views”
 of 5 bubbles KBDKT, 20 Feb 2017 | Read review
“We were on the 1st floor and had an overview which was great”
 of 5 bubbles linnetd2016, 20 Feb 2017 | Read review
5 of 5