We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
05/09/2017 06/09/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Riu Emerald Bay

    Av. Sabalo-Cerritos #3404 zona costera cerritos | Nuevo Mazatlán - Sinaloa, Mazatlan 82110, Mexico
    Hotel website
    Save
    Best prices for your stay
    05/09/2017 06/09/2017
    Traveller (3083)
    Pool & Beach (681)
    Room & Suite (669)
    Pueblo Bonito Emerald Bay
    2,970 reviews
    #2 of 79 hotels in Mazatlan
     
    El Cid Marina Beach Hotel
    2,285 reviews
    #1 of 79 hotels in Mazatlan
     
    The Palms Resort Of Mazatlan
    350 reviews
    #19 of 79 hotels in Mazatlan
     
    Pueblo Bonito Mazatlan
    1,538 reviews
    #8 of 79 hotels in Mazatlan
     
    Overview
    • Excellent36%
    • Very good35%
    • Average16%
    • Poor7%
    • Terrible6%
    Travellers talk about
    “sports bar” (257 reviews)
    “jacuzzi suite” (56 reviews)
    Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Kids Club
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Hotel Riu Emerald Bay
    Special Offer: Your first gift: 500 pts
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Pueblo Bonito Emerald Bay
    2,970 reviews
    #2 of 79 hotels in Mazatlan
     
    El Cid Marina Beach Hotel
    2,285 reviews
    #1 of 79 hotels in Mazatlan
     
    The Palms Resort Of Mazatlan
    350 reviews
    #19 of 79 hotels in Mazatlan
     
    Pueblo Bonito Mazatlan
    1,538 reviews
    #8 of 79 hotels in Mazatlan
     
    Rooms
    5 Sep6 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Mazatlan hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "c0ce750e6d5a404da3aa3fb4819e3a28", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1097495,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":9,"year":2017},"checkout":{"day":6,"month":9,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"c0ce750e6d5a404da3aa3fb4819e3a28","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Hotel Riu Emerald Bay","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImMwY2U3NTBlNmQ1YTQwNGRhM2FhM2ZiNDgxOWUzYTI4IiwiQUlLIjoiMDc1YjEyNTZiMDYzNGRjYmJlZjI3NGE0NDMxYTY3MTcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "05/09/2017", "checkOut": "06/09/2017", "lowestPrice": null, "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (3,178)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 2,248 reviews

    Reviewed yesterday via mobile

    Despite a few issues with the stairs heading down from the lobby to the buffets and pools. (Marble steps that are very easy to fall down.) This place was the perfect vacation from start to finish. The room had ac. All rooms are ocean view....More

    Thank smiles4travels
    Reviewed 3 days ago via mobile

    Usually tgis hotel is 5 stars. Well in Mazatlan it's not. First of all you arive and they don't have valet, you have to park your own car and walk up hill and it feels like 40° c outside. Then you walk in and there's...More

    Thank Cristina C
    Reviewed 1 week ago

    I arrived before check-in time so I had to wait a couple of hours before get access to the amenities sooner than the room. The room was very comfortable, wished they refill the fridge sooner. Had a couple of issues but the personnel took care...More

    1  Thank carlosag277
    Reviewed 1 week ago via mobile

    First of all, the place is awesome, very friendly people at the front desk, and clerks are friendly too, they really help and assist you. Some reviews said there is no AC, and its true no AC T the lobby and that's cause it's an...More

    3  Thank shava7
    Reviewed 2 weeks ago via mobile

    No free internet in the rooms and only 2 devices in social areas Poor food quality No AC in restaurants or lobby or Elevators Elevators take too long so you have to use the stairs They steel the hotel towels at the pool areas. People...More

    Thank Lydia V
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Emerald BayResponded 1 week ago

    Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an...More

    Pueblo Bonito Emerald Bay
    2,970 reviews
    #2 of 79 hotels in Mazatlan
     
    El Cid Marina Beach Hotel
    2,285 reviews
    #1 of 79 hotels in Mazatlan
     
    The Palms Resort Of Mazatlan
    350 reviews
    #19 of 79 hotels in Mazatlan
     
    Pueblo Bonito Mazatlan
    1,538 reviews
    #8 of 79 hotels in Mazatlan
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Breakfast included
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$118 - US$291 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Mazatlan
    • #7 Spa Hotel in Mazatlan
    • #8 On the Beach Hotel in Mazatlan
    • #10 Romantic Hotel in Mazatlan
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 716
    • Reservation Options
    • TripAdvisor is proud to partner with RIU Hotels and Resorts, Orbitz, Priceline, Expedia, Hotels.com, BookIt.com, Travelocity, Cancelon, Hotwire, HotelsforEveryone, Cheap Tickets, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Hotel Riu Emerald Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Sinaloa >
    • Mazatlan
    • Also Known As
    • Riu Emerald Bay Mazatlan
    Add Photo Photos
    Traveller (3083)
    Pool & Beach (681)
    Room & Suite (669)
    Dining (281)
    Hotel & Grounds (1711)
    Family and Play Areas (34)
    Bathroom (26)
    Business Centre & Event Rooms (10)
    Nearby
    Park Royal Mazatlan
    394 reviews
    3.20 km away
     
    Costa Bonita Condominium & Beach Resort
    75 reviews
    1.17 km away
     
    Ocean Breeze Hotel
    16 reviews
    1.85 km away
     
    Pueblo Bonito Emerald Bay
    2,970 reviews
    1.42 km away
     
    Nearby Restaurants
    Pancho's
    360 reviews
    4.66 km away
    Looney Bean Coffee Shop
    238 reviews
    .84 km away
    Mr. Lionso Playa Bruja
    907 reviews
    .70 km away
    Cilantro's
    238 reviews
    4.59 km away
    Nearby Attractions
    Deer Island (Isla de Venados)
    256 reviews
    5.77 km away
    El Cid El Moro Beach
    260 reviews
    6.06 km away
    Mazagua
    91 reviews
    1.69 km away
    Bula
    19 reviews
    4.80 km away
    Ask a question
    Questions & Answers
    larishca
    14 August 2017|
    AnswerShow all 2 answers
    Response from smiles4travels | Reviewed this property |
    Yep all rooms are ocean view! Just the first two floors may be compromised but the palm trees. So anything three and up is spectacular!
    1
    Vote
    larishca
    12 August 2017|
    AnswerShow all 10 answers
    Response from Tami H |
    we were very pleased with this Riu, would def go there again
    2
    Votes
    Tonya S
    2 August 2017|
    AnswerShow all 6 answers
    Response from Ryan G | Reviewed this property |
    Yes there is a booth on the beach just on the right side of the property. Like $20. for an hour
    0
    Votes
    Room Tips
    "Avoid use of elevators as they take too much time. Don't loose sight off your beach towels or you will..."
    Read review
    "Higher up gets better views"
    Read review
    "They are ALL ocean view!"
    Read review
    "All rooms are ocean view and higher floors have better view."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing