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15/11/2017 16/11/2017
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    Hotel Riu Emerald Bay

    Av. Sabalo-Cerritos #3404 zona costera cerritos | Nuevo Mazatlán - Sinaloa, Mazatlan 82110, Mexico
    011 34 944 58 10 92
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    15/11/2017 16/11/2017
    Traveller (3138)
    Pool & Beach (685)
    Room & Suite (676)
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    Overview
    • Excellent36%
    • Very good35%
    • Average16%
    • Poor7%
    • Terrible6%
    Travellers talk about
    “sports bar” (260 reviews)
    “jacuzzi suite” (56 reviews)
    Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Kids Club
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Hotel Riu Emerald Bay
    Special Offer: Your first gift: 500 pts
    Hotel deals
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    El Cid Marina Beach Hotel
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    Rooms
    15 Nov16 Nov
    |
    1 room, 2 adults, 0 children
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    Reviews (3,215)
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    21 - 25 of 2,259 reviews

    Reviewed 21 July 2017

    Its a lovely Hotel, because it's an all inclusive hotel, you have food 24/7 and all the alcohol you can have also 24/7 even in your room you have Tequila, vodka and I can remember what else, the food it's great

    2  Thank Cesar V
    Reviewed 20 July 2017

    Stayed here in February 2017. The lobby is large and air conditioned which is nice on the hot days, this is also where you can get decent free wifi. Over all the property is very well kept and clean. The rooms are a bit small...More

    Thank Marc D
    Reviewed 18 July 2017 via mobile

    It is a cheap low quality version of Riu. Food very repetitive and bad quality. Drinks bad quality and same taste, different color. Elevators a big problem. Shows "Riu Fun" were boring and repetitive daily. Need to reserve spots very early (7am)to be next to...More

    1  Thank Cajuare
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Emerald BayResponded 24 July 2017

    Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an...More

    Reviewed 10 July 2017

    Excellent service in all bars, dining rooms, and maid. The pool areas were clean and activities occurred in the pm. The hotel was full of most family groups. This is not a resort for the quiet. It is a family resort with lots of young...More

    1  Thank Robbodobbo
    Reviewed 10 July 2017

    Family trip of 40 members- stay was okay nothing over the top. Elevators were horrible, could never catch an elevator during our stay (4 nights, 5 days) we had to take the stairs each time- my sister w/ 5 month old twins also had to...More

    2  Thank mariaramos2017
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Emerald BayResponded 8 August 2017

    Dear guest, Thank you so much for taking the time to share your experience with us. We are glad that you have kept a positive impression of the location of our hotel, because at RIU, we carefully select the locations where our hotels are built...More

    El Cid Marina Beach Hotel
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    El Cid Granada Country Club
    745 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Breakfast included
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$138 - US$290 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Mazatlan
    • #7 Spa Hotel in Mazatlan
    • #8 On the Beach Hotel in Mazatlan
    • #10 Romantic Hotel in Mazatlan
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 716
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, RIU Hotels and Resorts, Hotels.com, BookIt.com, Cancelon, Hotwire, Cheap Tickets, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Hotel Riu Emerald Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Sinaloa >
    • Mazatlan
    • Also Known As
    • Riu Emerald Bay Mazatlan
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    Traveller (3138)
    Pool & Beach (685)
    Room & Suite (676)
    Dining (282)
    Hotel & Grounds (1752)
    Family and Play Areas (36)
    Bathroom (26)
    Business Centre & Event Rooms (10)
    Nearby
    El Cid Marina Beach Hotel
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    4.30 km away
     
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    7.55 km away
     
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    745 reviews
    6.20 km away
     
    Pueblo Bonito Emerald Bay
    3,017 reviews
    1.42 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    acbeau
    20 October 2017|
    AnswerShow all 3 answers
    Response from Fernando D | Reviewed this property |
    Hi! In my experience, I only tried red and white wine, not sure if sparkling is available.... Regards
    0
    Votes
    Vacationman91
    20 October 2017|
    AnswerShow all 2 answers
    Response from LovetheSun72 | Reviewed this property |
    Yes all Jacuzzi suites come with a Jacuzzi on the balcony and a jetted large tub in your room. Enjoy!
    1
    Vote
    jakethesnakerake
    17 October 2017|
    AnswerShow all 10 answers
    Response from Rick M | Reviewed this property |
    When I was there last November, the red flags were most days. I did go out in the water a couple of times. I did find the waves quite high, with a stronger undertow. I would feel, that surf would only be good for a... More
    1
    Vote
    Room Tips
    "All rooms are Oceanview."
    Read review
    "Find one without mold"
    Read review
    "Avoid use of elevators as they take too much time. Don't loose sight off your beach towels or you will..."
    Read review
    "Higher up gets better views"
    Read review
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