We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Mayan Palace Mazatlan

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Management photos
Mayan Palace Mazatlan
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

407 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Mayan Palace Mazatlan
See the most recent reviews
Showing 180: English reviews
Reviewed 27 November 2016 via mobile

We have had a wonderful stay at this resort so far! The staff is helpful and there are many reasonably priced activities to take part in. But, Walter Kelly has by far been our favorite! He is the activities coordinator. He has invited us to all of the special activities and we have enjoyed them all, from Casino Night to...

 Report
Helpful?
Thank CaseyDixon
Reviewed 25 November 2016 via mobile

Excellent professional massage in a very relaxed setting… One of the best massages that I have ever had by a therapist who teaches other massage therapists. Massage can be arranged by going to the front desk Highly recommended. Very affordable.

 Report
Helpful?
Thank Philip C
Reviewed 17 November 2016 via mobile

I had a very nice time in Mayan palace in Mazatlan Mexico its really beautiful there is very nice staff here and a lot of activities to do Katya , dalice exalted girls it was a very beautiful night when we saw the super moon I renamed this place to everyone you will have a good time like I did.

 Report
Helpful?
Thank Alejandro V
Reviewed 21 October 2016

The Mayan Palace is about 40 years old. As a resort and hotel it has become quite antiquated. Maintainence has been deferred at the pool and this lovely place has come to its end. We heard that it will be demolished within a few weeks, along with the Sea Garden.

 Report
Helpful?
3Thank 513mitchellp
Seattle, Washington
Reviewed 18 October 2016

Just spent two weeks at the Mayan Palace. First of all I am an owner at this timeshare. As usual I am pressured to go to the owners update which I detest. It's always the same pitch. Other than that I continue to return to this resort for two reasons. The employees are the BEST! The Joy group of Dalice,...

 Report
Helpful?
Thank tak211
San Diego, California
Reviewed 22 September 2016 via mobile

Spent two weeks at Mayan Palace and had a great time. Everyone there were very nice and very professional. They always had some kind of activities going on and made sure everyone was invited to participate. It was a lot of fun.

 Report
Helpful?
Thank Robert O
A TripAdvisor Member
1 review
2 helpful votes
Reviewed 16 August 2016 via mobile

this is my first time in the Mayan Palace Mazatlan and to tell everyone the truth it needs more. I think it is more of a sea garden than a Mayan Palace. The hotel is pretty big ig has two pools which needs service. They say they are going to remodel hopefully they do, the waiters are outstanding and the...

 Report
Helpful?
2Thank A TripAdvisor Member
San Antonio, Texas
Reviewed 23 July 2016 via mobile

The hotel was great! I liked everything about it! My sister played with the activities staff the were really fun. Dalice was excellent with the kids she did games for them. My family and I had a great time, it is really recommended, hopefully I can come back next year!

 Report
Helpful?
2Thank Ahm3D999
Reviewed 17 July 2016 via mobile

The attrntion of the employees towards the costumer is very outstanding! We would love to give a special thanks to Dalice the activities girl. She was very helpful and fun! We did tequila volleyball, water excersises and much more.

 Report
Helpful?
2Thank Carlos E
Reviewed 10 July 2016 via mobile

Nice attention the rooms are very comfortable, the food is exquisite, the pools are very clean with in the app there is very useful information, advice and lots of reviews the Dalice is a girl from the events by the pool is pretty cheerful by the way the events are great and fun you don't have to get out the...

 Report
Helpful?
Thank Jorge M

243 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (224)
Viewed
Pool/Beach Area (49)
Viewed
Room/Suite (18)
Viewed
View from Room (19)
Viewed
Dining (7)
Viewed
Hotel & Grounds (26)
Viewed
Bathroom (2)
Viewed
Family/Play Areas (1)
Viewed
Other (102)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (19)
Viewed
Room/Suite (5)
Viewed
Hotel & Grounds (4)
Viewed
Dining (7)
Viewed
Pool/Beach Area (2)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Mazatlan hotels
2.6 km away
Pueblo Bonito Emerald Bay
4.6 km away
The Inn at Mazatlan
The Inn at Mazatlan
#7 of 81 in Mazatlan
645 reviews
5.8 km away
Hotel Playa Mazatlan
Hotel Playa Mazatlan
#5 of 81 in Mazatlan
1,712 reviews
Show Prices
Show Prices
Show Prices
2.9 km away
Pueblo Bonito Mazatlan
Pueblo Bonito Mazatlan
#8 of 81 in Mazatlan
1,480 reviews
1.4 km away
Park Royal Mazatlan
Park Royal Mazatlan
#55 of 81 in Mazatlan
357 reviews
4.2 km away
El Cid El Moro Beach Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Dry Cleaning
Official Description (provided by the hotel)
Come to the pearl of the Pacific. This charming spot welcomes you with beautiful beaches and the warm hospitality of its attentive staff. Relax under a palapa on the beach, explore old Mazatlan or indulge your passion for deep-sea fishing. The brand new Mayan Palace Mazatlan spreads out over the ten acre beachfront location featuring spacious one and two bedroom suites with all necessary amenities and full hotel service: Acqua Restaurant, La Ola Beach Bar and Sunset snack-bar. Room service 7:00 to 22:00. Two heated outdoor pools overlooking the Pacific Ocean and one indoor pool for Winter season convenience. Fitness Center, Sun Mini-Super Market on-site, Boutique, Gift shop and many more. ... more   less 

Additional Information about Mayan Palace Mazatlan

Address: Av Sabalo Cerritos | Zona Hotelera Norte, Mazatlan 82100, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Hotel Class:4 star — Mayan Palace Mazatlan 4*
Number of rooms: 268
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA so you can book your Mayan Palace Mazatlan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mayan Palace Mazatlan Hotel Mazatlan
Hotel Style:
#2 Luxury Hotel in Mazatlan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mayan Palace Mazatlan staff and other travellers.
38 questions
Ask a question

See all questions (38)

Questions? Get answers from Mayan Palace Mazatlan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“seaview is the best”
JohnSushelnitsky, 23 Apr 2017 | Read review
“Higher flloors are better for the view. I am staying at level four. I think 6 or up is better.”
MrRu, 23 Apr 2017 | Read review
“Don't stay in the adjoining Sea Garden hotel, its old and it shows. Although I preferred the ocean side , both were nice.”
KFord62, 28 Mar 2017 | Read review
“Rooms in The Sea Garden building may be older but the pool and ocean views and proximity to everything at the resort made it a good option.”
  • Dining table with 4 chairs, living room and balcony beyond.
  • looking Southwest from our room 2906.
  • Small Kitchenette in room 2906.
  • Sun setting from room 2906.
  • Pool, Pool Bar and ocean from room 2906.
  • room with a view, King bed, TV, dresser and safe..
  • View of the pool at night from room 2906
  • Tile wasn't amazing but the shower was pretty good.
JonMerrick, 26 Mar 2017 | Read review
“I would suggest the higher floors for a great view of the ocean or mountains.”
charlesaL6727RU, 13 Mar 2017 | Read review
5 of 5