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04/06/2017 05/06/2017
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    Park Royal Mazatlan

    Avenida Sabalo-Cerritos 3110 | Marina Mazatlán, Mazatlan 82110, Mexico
    Save
    Savings alert: 15% below average rate
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$128
          US$61
          Great Deal
          US$77
          US$71
          Traveller (173)
          Room & Suite (57)
          Pool & Beach (31)
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          Overview
          • Excellent33%
          • Very good23%
          • Average14%
          • Poor12%
          • Terrible15%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Babysitting
          3.5 Star Hotel
          All hotel details
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          Quality Inn Mazatlan
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          The Inn at Mazatlan
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          Oceano Palace
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          The Palms Resort Of Mazatlan
          336 reviews
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          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Write a Review
          Reviews (364)
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          Time of year
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          1 - 5 of 364 reviews

          Reviewed 1 week ago

          My experience was not the most pleasant, since at the moment of requesting umbrellas or towels in the pool area they never had. Also the maintenance of the pool was not good as there was a cream floating even when the occupancy was minimal. On...More

          Review collected in partnership with this hotel
          Thank Julio S
          Response from JorgeAEscalante, Gerente at Park Royal Mazatlan

          Mr. Julio S , First and foremost, we would like to express our gratitude for staying at Park Royal Mazatlán. It is our priority to provide our guests with a memorable experience. Therefore, we appreciate any form of feedback as it helps us improve to...More

          Reviewed 14 April 2017 via mobile

          This was my first trip to Mexico. I hope all hotels in Mexico are not as bad as this one. As soon as we arrived in the lobby, the concierge started hounding us about not going to any other hotels and sitting thru their presentation...More

          Thank Akcandycorn70
          Response from JorgeAEscalante, General Manager at Park Royal Mazatlan

          Miss Akcandycorn70 Let us thank you in the first place for staying at Park Royal Mazatlán.Our mission is to make your stay as pleasant as possible. For that reason, we welcome all of your feedback as it will permit us to enhance our services.We extend...More

          Reviewed 12 April 2017

          Over all we were very satisfied with our visit. Beautiful view, great location, close to shopping and dining. Uber available everywhere. Look out for the young girl with glasses at reception, she maybe rude, inconsiderate, and incompetent. But the rest of the staff was excellent!More

          Review collected in partnership with this hotel
          Thank ShayN1982
          Response from JorgeAEscalante, General Manager at Park Royal Mazatlan

          ShayN1982 Thank you for your preference. It was a pleasure to welcome you at Park Royal Mazatlán. It is thanks to comments like yours that we are able to identify our opportunity areas so as to continue to provide a quality service. It disappoints us...More

          Reviewed 9 April 2017

          Pictures don't lie. The hotel is right next to the beach and all the rooms have a great view. Staff is courteous and when we asked for extra towels they delivered in no time. Also, Miguel the bellman was super nice to my grandma. Also,...More

          Thank Tess C
          Response from JorgeAEscalante, General Manager at Park Royal Mazatlan

          Mr. Tess C , First and foremost, we would like to express our gratitude for staying at Park Royal Mazatlán. Thank you for taking the time to share the delightful experience you had. It is an honor to read how much you enjoyed our facilities...More

          Reviewed 1 April 2017

          Property is run down. Cockroaches in the halls. Food in the restaurant was good last year, but the menu has changed and is all Spanish with no consideration for English speaking guests. They must have lost their chef, because now the food is bad. Over...More

          Thank Donna K
          Response from JorgeAEscalante, General Manager at Park Royal Mazatlan

          Dear “Donna K” First of all, we would like to thank you for choosing Park Royal Mazatlán as host of your recent holidays. It is thanks to comments like yours that we are able to identify our opportunity areas so as to continue to provide...More

          Quality Inn Mazatlan
          55 reviews
          #25 of 79 hotels in Mazatlan
           
          The Inn at Mazatlan
          655 reviews
          #9 of 79 hotels in Mazatlan
           
          Oceano Palace
          893 reviews
          #49 of 79 hotels in Mazatlan
           
          The Palms Resort Of Mazatlan
          336 reviews
          #19 of 79 hotels in Mazatlan
           
          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Room Service
          • Restaurant
          • Beachfront
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Laundry Service
          • Concierge
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$68 - US$237 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #12 Spa Hotel in Mazatlan
          • #26 On the Beach Hotel in Mazatlan
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 90
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Hotwire, Priceline, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Park Royal Mazatlan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Pacific Coast >
          • Sinaloa >
          • Mazatlan
          • Also Known As
          • Crowne Plaza Mazatlan Hotel Mazatlan
          Add Photo Photos
          Traveller (173)
          Room & Suite (57)
          Pool & Beach (31)
          Dining (28)
          Hotel & Grounds (165)
          Business Centre & Event Rooms (10)
          Family and Play Areas (5)
          Bathroom (4)
          Nearby
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          KenandJoylene M
          I would like some information about the rooms please? Do all the rooms have ocean view and kitchenettes ? I am mostly concerned with having a fridge or mini fridge to keep items cool. Any information would be appreciated. We have been to Mazatlán several times but decided we might try a different hotel/resort this time. Thank you
          10 February 2017|
          Answer
          Response from TxBrazo | Reviewed this property |
          All rooms have an ocean view. Ours didn't have a mini fridge. Don't know about the others.
          1
          Vote
          Jane L
          are there restaurants close by?
          23 July 2016|
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          RobertVOET
          Does this Crowne Plaza have Wheelchair accessible rooms?
          15 February 2016|
          Answer Show all 2 answers
          Response from Hernan P | Reviewed this property |
          Not sure....sorry
          0
          Votes
          Room Tips
          "Book elsewhere."
          Read review
          "They will change rooms if you are persistent."
          Read review
          "One morning they were fixing something in another room and it was noise. But the rest of the time it was OK."
          Read review
          "Good place to stay for an affordable price"
          Read review
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